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Group Reservations Manager Jobs in Tennessee (NOW HIRING)

U-Haul

Reservation Manager

Alcoa, TN · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager

Alcoa, TN · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

U-Haul

Reservation Manager Agent

Madison, TN · On-site

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager ... Review reports that aid in effective placement of equipment, customer reservations and contracts ...

Omni Hotels & Resorts

Sales Coordinator

Nashville, TN · On-site

$18 - $24.75/hr

Confirmed Group requests go through Group Reservations Coordinator/Conference Services Manager. • Maintain account/booking files and ensures that all information is included in file, i.e. accurate ...

Memphis

GUEST SERVICE REPRESENTATIVE I (FLEX)

Memphis, TN · On-site

$16.75/hr

... Manager AGM in handling group reservations utilizes commitment agreement for all group per brand standards. - Reconciles shift transactions of all accounts and outlets of the property ensuring ...

Chartwell Hospitality

Outlet Host

Nashville, TN · On-site

Manage reservations and seating efficiently, optimizing guest satisfaction and dining flow. * Act ... Engage in the organization of special events and group reservations, adding a personal touch to ...

HM Alpha Hotels

Rooms Controller

Nashville, TN · On-site

$18/hr

Audit reservations on group and tour resumes to confirm accuracy in billing and room blocks ... Strong attention to detail with ability to manage multiple priorities. * Clear and professional ...

Jose Andres Group

Host

Nashville, TN · On-site

Hourly, Non-Exempt About José Andrés Group José Andrés Group (JAG) is a hospitality company led ... You'll welcome guests with warmth, manage reservations and walk-ins, balance pacing with the ...

José Andrés Group

Host

Nashville, TN · On-site

Hourly, Non-Exempt About José Andrés Group José Andrés Group (JAG) is a hospitality company led ... You'll welcome guests with warmth, manage reservations and walk-ins, balance pacing with the ...

ZUZU NASHVILLE

Maitre D

Nashville, TN · On-site

$24/hr

Actively takes and processes reservations, while acquiring data and knowledge of The Elia Group guest list, using a reservation system. * Manages team of host/hostesses, guiding and training them to ...

FOCUSPOINT

Accounts Receivable Manager

Franklin, TN · On-site

AR Manager will be responsible for the entire group billing process, collecting deposits ... B Teams, Front Office, and Reservations personnel to service all group and house billing ...

M Street

Restaurant Manager

Nashville, TN · On-site

Join M Street Entertainment Group, Nashville's premier restaurant group, as a Restaurant Manager ... Manage Guest flow, reservations and high-volume service with precision * Execute and uphold all M ...

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Group Reservations Manager information

What does a group reservations manager do?

A Group Reservations Manager is responsible for handling and coordinating group bookings at hotels or venues. They manage inquiries, negotiate rates and contracts, and ensure that group requirements are met, including accommodations, meeting spaces, and special requests. Their role involves working closely with sales, front desk, and event teams to deliver a seamless experience for groups. They also track reservations, monitor occupancy, and may assist in maximizing revenue through strategic management of group bookings.

What skills and qualifications are needed to be a group reservations manager?

To excel as a Group Reservations Manager, you need strong organizational skills, attention to detail, and experience in hospitality or hotel management, often supported by a relevant degree or equivalent work experience. Familiarity with property management systems (PMS), group booking platforms, and reservation software such as Opera or Delphi is typically required. Excellent communication, negotiation, and problem-solving abilities are crucial for building relationships with clients and coordinating with internal teams. These skills ensure seamless group bookings, maximize occupancy and revenue, and deliver a high level of customer satisfaction.

What are common challenges a group reservations manager faces when coordinating large bookings, and how can they be addressed?

Group Reservations Managers often encounter challenges such as managing conflicting booking requests, ensuring accurate communication between clients and hotel departments, and handling last-minute changes or cancellations. To address these issues, effective organization, attention to detail, and proactive communication are essential. Utilizing advanced reservation systems and fostering strong relationships with both clients and internal teams can help streamline processes and minimize errors, ultimately leading to a smoother group booking experience.

What is the difference between Group Reservations Manager vs Event Coordinator?

AspectGroup Reservations ManagerEvent Coordinator
CredentialsExperience in reservations, hospitality, or sales; often requires customer service skillsEvent planning certifications or experience; strong organizational skills
Work EnvironmentHotels, resorts, or hospitality venues managing group bookingsEvent venues, conference centers, or corporate settings coordinating events
Industry UsageCommonly used in hospitality and travel industriesUsed across various industries including corporate, non-profit, and social events

The Group Reservations Manager primarily focuses on managing group bookings and reservations within hospitality settings, ensuring customer satisfaction and efficient scheduling. In contrast, the Event Coordinator plans and executes events, handling logistics, vendors, and client needs. While both roles require organizational skills and industry knowledge, their core responsibilities differ, with the Reservations Manager centered on bookings and the Event Coordinator on event execution.

What are the most commonly searched types of Group Reservations jobs in Tennessee?

The most popular types of Group Reservations jobs in Tennessee are:

What are popular job titles related to Group Reservations Manager jobs in Tennessee?

For Group Reservations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Group Reservations Manager jobs in Tennessee look for?

The top searched job categories for Group Reservations Manager jobs in Tennessee are:

What cities in Tennessee are hiring for Group Reservations Manager jobs?

Cities in Tennessee with the most Group Reservations Manager job openings:

Group Reservations Manager jobs near you

Reservation Manager

U-Haul

Alcoa, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Support customers, field team members, and U-Haul dealerships with reservation placement and equipment management.

  • Review reports to ensure effective equipment placement, reservation accuracy, and availability.

  • Assist with the company's U-Box portable storage product.

U-Haul rating

6.0

Company rating: 6.0 out of 10

Based on 522 frontline employees who took The Breakroom Quiz

154th of 178 rated vehicle equipment hire

Job description

Location:
3699 Alcoa Hwy, Alcoa, Tennessee 37701 United States of America
U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results-oriented and wants to work in a fast-paced environment where each day is different and dynamic. If this sounds like you, then consider joining U-Haul as a Reservation Manager Agent! U-Haul offers a wide range of personal and professional growth within its organization. Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members and U-Haul dealerships through reservation placement and distribution of equipment.
U-Haul Offers:
  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans, if eligible
  • Paid holidays, vacation, and sick days, if eligible
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Reservation Manager Agent Responsibilities:
  • Assist with calls from and to customers.
  • Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status in order to help balance regional market inventory levels to meet future demand.
  • Review reports that aid in effective placement of equipment, customer reservations and contracts that support creating equipment availability and accuracy.
  • Assist with the Company's U-Box portable storage product.

Minimum Qualifications:
  • High school diploma or equivalent
  • Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email
  • Proficient in customer service, time management and multitasking

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

What U-Haul employees say

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