ZipRecruiter

Log In

1

Group Reservation Coordinator Jobs in Appleton, WI

STEALTH MANAGEMENT GROUP LLC

F&B

Green Bay, WI · On-site

The role requires coordinating with kitchen staff, suppliers, and front-of-house teams to maintain ... Familiarity with point-of-sale (POS) systems and reservation software. * Leadership or supervisory ...

Calumet County

Meal Site Manager (Casual)

Chilton, WI · On-site

$17/hr

Assists Elder Benefits Specialist/Volunteer Coordinator and ADRC Supervisor with meal site ... Ability to effectively present information in one-on-one and small group situations to participants ...

All JobsGroup Reservation JobsGroup Reservation Coordinator JobsGroup Reservation Coordinator Jobs in Appleton, WI

Group Reservation Coordinator information

See Appleton, WI salary details

$11

$18

$28

How much do group reservation coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for group reservation coordinator in Appleton, WI is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.62 per hour, depending on experience, location, and employer.

What does a group reservation coordinator do?

A Group Reservation Coordinator is responsible for managing and organizing reservations for groups at hotels, resorts, or event venues. They handle all aspects of the booking process, including communication with clients, negotiating rates, and ensuring special requests are met. Their goal is to provide a seamless experience for groups, such as corporate teams, wedding parties, or tour groups, by coordinating with other departments like sales, catering, and front desk staff. Excellent organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a group reservation coordinator?

To thrive as a Group Reservation Coordinator, you need strong organizational skills, attention to detail, and experience in hospitality or event management, often supported by a relevant degree or certificate. Familiarity with property management systems (PMS), reservation software, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and customer service orientation are essential soft skills in this role. These competencies are vital to ensure seamless group bookings, client satisfaction, and efficient coordination between departments.

What are some of the common challenges faced by a group reservation coordinator, and how can they be managed effectively?

Group Reservation Coordinators often face challenges such as juggling multiple group bookings simultaneously, managing last-minute changes, and ensuring clear communication between clients, sales teams, and hotel staff. To manage these effectively, it's important to develop strong organizational skills, maintain detailed records, and utilize reservation management software. Proactive communication and anticipating potential issues, such as room availability or special requests, can help ensure smooth coordination and a positive experience for all parties involved.

What is the difference between Group Reservation Coordinator vs Event Coordinator?

AspectGroup Reservation CoordinatorEvent Coordinator
CredentialsHigh school diploma, customer service experience, familiarity with reservation systemsHigh school diploma, organizational skills, event planning experience
Work EnvironmentHotels, resorts, travel agenciesConferences, weddings, corporate events
Employer & IndustryHospitality, travel, tourismEvent planning, hospitality, corporate sectors
Search & Comparison IntentReservations, booking management, customer serviceEvent planning, coordination, logistics

The main difference is that a Group Reservation Coordinator focuses on managing group bookings and reservations within the hospitality or travel industry, ensuring customer needs are met efficiently. An Event Coordinator handles the planning and execution of events, coordinating logistics, vendors, and schedules. While both roles require organizational skills and customer service experience, their specific responsibilities and work environments differ.

What are popular job titles related to Group Reservation Coordinator jobs in Appleton, WI?

For Group Reservation Coordinator jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Group Reservation Coordinator jobs in Appleton, WI look for?

The top searched job categories for Group Reservation Coordinator jobs in Appleton, WI are:

Group Reservation Coordinator jobs near you
Infographic showing various Group Reservation Coordinator job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $38,746 per year, or $18.6 per hour.

Sales & Catering Coordinator

Oshkosh, WI • On-site

Oshkosh Waterfront Hotel and Convention Center
See more jobs at Oshkosh Waterfront Hotel and Convention Centerexternal

$19 - $22/hr

Full-time

Re-posted 5 days ago

Job description

Description
Essential Duties & Responsibilities -Hourly Position
Sales & Catering Administration
  • Maintain a thorough knowledge of hotel sales policies, procedures, guest rooms, meeting space, and catering services.
  • Serve as the first point of contact for callers and visitors to the Sales & Catering office.
  • Prepare and distribute banquet event orders (BEOs), correspondence, reports, and other sales documentation.
  • Process contracts through electronic signature platforms and maintain accurate client files.
  • Maintain sales files, electronic records, and departmental databases.
  • Assist with preparing presentations, promotional materials, reports, and marketing collateral.
  • Route incoming mail, prepare outgoing correspondence, and manage office supplies.
  • Assist the sales team with administrative projects and special assignments.
  • Follow up with clients before and after events as directed.

Group Reservations Coordination
  • Coordinate all aspects of group guest room blocks after contracts are executed.
  • Enter and maintain group blocks in the property management and sales systems.
  • Manage rooming lists, reservation cut-off dates, room block adjustments, and pickup reports.
  • Communicate reservation details with clients and hotel departments.
  • Monitor room block performance and assist in maximizing group revenue.
  • Work closely with Front Office regarding room inventory and reservation details.
  • Assist guests with reservation questions and special requests.
  • Ensure group reservation information is accurate and updated throughout the planning process.

Accounting Support
  • Prepare and distribute group and catering invoices.
  • Process deposits and maintain accurate payment records.
  • Track outstanding balances and assist with collection of deposits and final payments.
  • Coordinate billing information with the Accounting Department.
  • Respond to client questions regarding billing and payment status.
  • Maintain accurate financial records related to group and catering business.
  • Assist with account reconciliation and reporting as requested.
  • Ensure all client billing documentation is complete and accurate.

Customer Service
  • Represent the hotel with professionalism, integrity, and exceptional guest service.
  • Build positive relationships with clients before, during, and after their events.
  • Respond promptly to client inquiries.
  • Work collaboratively with Sales, Catering, Front Office, Accounting, Banquets, and other hotel departments to ensure successful events.
  • Maintain confidentiality of guest and company information.
  • Perform other duties as assigned.

Requirements
  • Previous hotel, hospitality, sales administration, catering, reservations, or administrative experience preferred.
  • Experience with group reservations or hotel sales systems preferred.
  • Marriott CI/TY and Lightspeed PMS / Power of M experience preferred but not required.
  • Proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication skills.
  • High level of attention to detail and accuracy.
  • Ability to prioritize multiple projects while meeting deadlines.
  • Professional demeanor with outstanding customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to maintain confidentiality.
  • Physical Requirements
    • Prolonged periods of sitting and computer work.
    • Ability to occasionally stand, walk, bend, and lift up to 25 pounds.
    • Ability to communicate effectively with guests and team members in person and by telephone.

Apply