Group Operations Manager Jobs in California (NOW HIRING)

Healthcare Administrative leader for a San Francisco based multi-specialty medical group that provides primary through quaternary care in both ambulatory and hospital settings.  The ideal candidate for this role will possess a strong operational background gained from experience within a health system, and an appreciation of medical group practices.  You will join a team whose mission is to provide integrated, comprehensive, world class, patient centered medical care, while advancing medical knowledge and educating tomorrow’s physician leaders.

RESPONSIBILITIES

• Develop, refine, manage and maintain the operating support functions and leadership needed to efficiently operate the medical group.  Ensure the effective operation of practices according to business plans and budgets.  Collaborate with other team members and physician leadership on the overall administration of policies and procedures.
• Participate in medical group committees that intersect with medical group operations.  Support presentation of committee recommendations to the medical group Board of Directors.
• Manage vendor relationships for delivery of outside services to the medical group.  Evaluate vendor performance and make recommendations to optimize services.
• Lead negotiation for key contracts for physician services.  Align physician contracts and payment methodologies to provided consistency and standardization, which includes a systematic and measurable system of payment.
• Demonstrate a passion for growing and investing in physicians to develop their administrative capabilities and leadership.  
• Collaborate with physician leadership to develop strategic growth opportunities.  Partner with System Service Line leadership to ensure alignment of objectives and consistent implementation of key strategies.  Actively oversee physician recruitment and growth.
• Oversee onboarding and integration of new physicians and services.  Assimilate acquired specialty services and new programs into the operating model.
• Partner with Legal Counsel to proactively identify, manage and resolve legal, regulatory, and contractual matters affecting medical group operations. Provide executive oversight of legal matters related to physician employment, contracting, business transactions, regulatory compliance, and corporate governance, ensuring operational practices align with applicable laws, organizational policies, and enterprise risk management objectives.
• Role model excellence in communication internally and externally with medical group leadership, Foundation and Hospital leadership, System Service Line leaders and other key leaders within the greater health system.

REPORTING RELATIONSHIPS

• The VP reports to the CEO of SWBMG.
• Human Resources, Physician and APC Services and Physician Contracting reports directly to the VP..  Recruiting indirectly reports to the VP.
• The VP has functional coordinating relationship with the operational leadership of other Sutter Health foundation aligned medical groups and independent practice associations.

WORKING RELATIONSHIPS/CONTACTS

• This position works closely with the SWBMG executive and physician leadership, leadership of other Sutter Health foundation aligned medical groups, Sutter Health leadership, and employed or contracted physicians.
• This position is the key interface with contracted service providers such as Benefits Administration, Insurance brokers, Legal, etc.

Education:

• Bachelor’s degree required
• MBA or MHA preferred

Knowledge & Experience:

• 10 years work experience in health care industry
• Physician practice operations, finance and strategic planning
• Presenting to Board of Directors
• Transforming a group to high operational performance
• Driving culture, integration, provider engagement
• Business/program development
• Demonstrated experience leading enterprise risk management initiatives, including operational, regulatory, compliance, financial and reputational risk assessment, and mitigation within a complex, integrated healthcare organization.
• Contract negotiation

Skills:

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Create/Innovate: Develop new and unique ways to improve existing processes and to create new opportunities.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization. Adapt to constantly changing priorities in managing a wide range of projects. Create an environment that encourages cooperation, motivation, innovation, and high performance teamwork.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Exercise good judgment and political astuteness. 
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Employ organizational skills including attention to detail, multi-tasking, and time-management.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
• Political Savvy: Work effectively with a broad range of physicians, employees and vendors
• Manage Relationships: Establish rapport, credibility, trust, and respect throughout the organization at all levels.

Sutter West Bay Medical Group (SWBMG) is a fast-growing, premier, physician led, multispecialty medical group with nearly 500 physicians and advanced practice clinicians serving patients in San Francisco, Northern California and beyond. SWBMG delivers integrated, patient centered care across primary through quaternary care, grounded in clinical excellence, collaboration, and innovation, and is a key partner within Sutter Health’s regional care delivery network.

It is the policy of Sutter Health and its partners to provide equal employment for all qualified individuals; to prohibit discrimination in employment because of basis of race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state or federal law, ordinance or regulation. We promote the full realization of equal employment opportunities through a positive continuing program within each medical group, company, hospital, department, and service area. Equal employment opportunities apply to every aspect of Sutter's employment policies and practices.