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Ground Services International Jobs (NOW HIRING)

Alliance Ground International, LLC

GSE Mechanic

Atlanta, GA · On-site

$23.50 - $30.75/hr

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to ...

Alliance Ground International, LLC.

GSE Mechanic

Atlanta, GA · On-site

$23.50 - $30.75/hr

Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to ...

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How much do ground services international jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ground services international in the United States is $20.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $26.20 per hour, depending on experience, location, and employer.

What is Ground Services International?

Ground Services International (GSI) is a company that provides ground handling services for airlines and airports. These services include baggage handling, aircraft cleaning, cargo handling, ramp services, and passenger assistance. GSI helps ensure that flights operate smoothly and efficiently on the ground by managing the logistics and support needed between arrival and departure. Their work is essential for maintaining safety, timeliness, and customer satisfaction in air travel.

What skills and qualifications are needed to thrive as a ground services agent?

To excel as a Ground Services Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with some employers preferring prior experience in aviation or customer service. Familiarity with airline reservation systems, baggage handling equipment, and safety protocols is typically required, and certifications in ground operations or ramp safety can be advantageous. Outstanding communication, teamwork, and problem-solving abilities help agents manage passenger needs and coordinate with airport personnel under time pressure. These skills ensure efficient, safe, and customer-focused ground operations, which are critical for airline reliability and passenger satisfaction.

What are common challenges faced by ground services international team members, and how can they be managed?

Team members in Ground Services International often encounter challenges such as tight turnaround times, unpredictable weather conditions, and coordinating with multiple airport departments. Effective communication and strong teamwork are crucial for addressing these issues, as they ensure that all operations—from baggage handling to aircraft refueling—are completed safely and efficiently. Adapting quickly to changing schedules and maintaining a focus on safety protocols can help team members succeed in this fast-paced environment.

What is the difference between Ground Services International vs Ramp Agent?

AspectGround Services InternationalRamp Agent
CertificationsTypically requires security and safety training, sometimes certifications like IATA or OSHARequires security clearance, safety training, and sometimes certification in ground handling
Work EnvironmentAirport ground operations, handling baggage, cargo, and aircraft servicingAirport ramp area, assisting with baggage, cargo, and aircraft movement
Employer & IndustryGround services companies, airlines, airportsAirlines, ground handling companies, airports

Ground Services International and Ramp Agents both work in airport ground operations, focusing on aircraft servicing and baggage handling. While Ground Services International is a company providing ground support services, Ramp Agents are individual employees performing specific tasks on the ramp. Both roles require safety training and security clearance, but Ground Services International employees may have broader responsibilities across multiple clients or locations.

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Ground Services International jobs near you
Infographic showing various Ground Services International job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,456 per year, or $20.9 per hour.

Ground Ramp Lead

Alliance Ground International, LLC.

San Diego, CA • On-site

$16.50 - $20.25/hr

Full-time

Posted 4 days ago

Alliance Ground International rating

4.9

Company rating: 4.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

63rd of 67 rated aviation services

Job description

Job Description:
Job Description:
Ground Ramp Lead are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that passengers and cargo are handled efficiently and securely.
Alliance Ground International is a cargo and aviation services company operating in over 50 cities across North America, with a 45-year legacy in aviation. Our strong reputation in cargo, ground services, and hospitality forms the bedrock of our success. As we continue to expand, we seek the industry's finest talents, where the sky is the limit.
Essential Job Duties:
  • Supervise agents and leads on each shift to ensure all proper procedures are followed in a safe, efficient manner.
  • Mentor and coach agents and leads and conduct on-the-job training.
  • Guide inbound/outbound airplanes to and from the gate.
  • Transport, load and unload passenger baggage, cargo, and mail.
  • Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
  • Operate heavy equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
  • Be on time, be prepared, and be safe.

Additional Job Responsibilities:
  • Assist with creating and managing the staffing schedule to ensure adequate coverage for each flight.
  • Other duties as assigned: Be flexible and willing to perform any other tasks or responsibilities as required by the company to meet operational needs.

Qualifications:
  • Prior work experience

  • Education
  • Certification/licenses (if applicable)
  • Airport Badge/Security Clearance (if applicable)

Physical Requirements:
  • Ability to lift 50 pounds (23 kg) on a regular basis.
  • Carry heavy items up and down jetway stairs.
  • Climb, bend, kneel, crawl and stoop on a frequent basis and for extended periods.
  • Work outside in all types of weather, around jet and machinery noises

Schedule:
Alliance Ground International operates twenty-four hours a day, seven days a week. AGI requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays or cancellations. Applicants must be able to work on weekends, (Friday, Saturday, and Sunday) and holidays. Strict adherence to company attendance policies is expected and enforced.
Benefits:
We provide competitive wages, comprehensive training and career advancement opportunities, as well as a full benefit plan.
17.25-18.00
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What Alliance Ground International employees say

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About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

Social media

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