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Ground Service Ramp Agent Jobs in Romulus, MI (NOW HIRING)

Menzies Aviation

Cabin Cleaning Agent

Romulus, MI · On-site

$16.50/hr

This role supports airline operations by completing aircraft cleaning services efficiently while ... Airport ramp and aircraft cabin environment * Exposure to aircraft noise, cleaning chemicals, and ...

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Ground Service Ramp Agent information

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$9

$16

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How much do ground service ramp agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ground service ramp agent in Romulus, MI is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.60 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ramp agents usually make?

Ramp agents typically earn an average hourly wage of around $13 to $20, depending on experience, location, and airline or airport policies. Many also receive benefits such as health insurance and overtime pay, especially for night or weekend shifts.

Is it hard to get hired as a ramp agent?

Getting hired as a ground service ramp agent can be competitive, but many employers prioritize candidates with a high school diploma, good physical fitness, and the ability to work flexible hours. Prior experience in customer service or manual labor can improve chances, and some companies require background checks and safety training before employment.

How much does a ground service agent get paid?

Ground service ramp agents typically earn an hourly wage that ranges from $12 to $20, depending on experience, location, and airline or ground handling company. Overtime, shift differentials, and benefits can also affect total compensation. Many positions require safety training and certification, with pay often increasing with experience and additional skills.

What are the key skills and qualifications needed to thrive as a Ground Service Ramp Agent, and why are they important?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

Can you make 100k as a ramp agent?

Ground service ramp agents typically earn hourly wages that, with overtime and experience, can lead to annual salaries approaching $50,000. Earning $100,000 is uncommon for this role and usually requires additional responsibilities, seniority, or working in high-cost areas with significant overtime. Most ramp agents do not reach a six-figure income solely through standard hourly pay.

What are some common challenges Ground Service Ramp Agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What are Ground Service Ramp Agents?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.
What are popular job titles related to Ground Service Ramp Agent jobs in Romulus, MI? For Ground Service Ramp Agent jobs in Romulus, MI, the most frequently searched job titles are:
What job categories do people searching Ground Service Ramp Agent jobs in Romulus, MI look for? The top searched job categories for Ground Service Ramp Agent jobs in Romulus, MI are:
What cities near Romulus, MI are hiring for Ground Service Ramp Agent jobs? Cities near Romulus, MI with the most Ground Service Ramp Agent job openings:
Ground Service Ramp Agent jobs near you
Night Time Operations Agent - Detroit, MI

Night Time Operations Agent - Detroit, MI

Platinum Cargo Logistics Inc.

Detroit, MI • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Hours: Sunday - Thursday, 11:30 PM - 7:30 AM EST

Wage: TBD based on level of experience in the industry

Benefits: Healthcare benefits, PTO/Vacation, and 401K

Location: Detroit, MI


Platinum Cargo Logistics is a growing global and domestic freight forwarder with our corporate headquarters based in Wheat Ridge, Colorado. We have offices in major markets throughout the United States. We are currently looking for an experienced night time operations agent to join a motivated, productive team at our Detroit, MI, office. Platinum Cargo Logistics offers competitive pay based on experience. We offer a 401K retirement plan, health, dental, and vision benefits. Paid holidays, vacation, and PTO.


We provide our customers with dedicated, specialized transportation and logistics services tailored to meet their specific transport and logistics requirements.  Our promise is to provide our customers with a Platinum Experience every time they ship. We specialize in heavy-weight shipments by ground, air, and ocean, including project cargo globally. 


Job Description:

The Night Time Operations Agent acts as the primary point of contact between customers and the company’s internal teams including logistics operations. This role is responsible for providing timely, accurate, and professional service to external and internal customers regarding shipments, scheduling, tracking, documentation, and issue resolution. The role provides crucial updates to other shifts and other stations through their daily turnover regarding any ongoing or pending issues.


Job responsibilities:

  • Track and trace ground and international air shipments, providing timely updates to customers and internal teams.
  • Bid on ground and air shipments via email and customer portals, adhering to specific requirements and rate guidelines.
  • Respond to customer inquiries via email and telephone in a professional and timely manner.
  • Perform administrative tasks, including data entry and document uploading.
  • Proactively identify and communicate potential delays or logistical issues to carriers, customers, and management.
  • Develop and implement solutions for operational challenges, such as equipment breakdowns, carrier miscommunications, or other issues affecting committed deadlines.
  • Provide comprehensive handovers to the morning shift regarding ongoing issues.
  • Coordinate timely inbound deliveries to the Platinum warehouse with local warehouse personnel; ensure freight is offloaded and organized by consignee, then reloaded for delivery in the metro Detroit and surrounding area according to schedule.
  • Assist other stations with critical loads, including charters and expedited shipments.
  • Support the operations team with additional tasks as required during the night shift; Other duties as necessary and requested by management


Job Qualifications:

  • High School Diploma or GED required; associate or bachelor’s degree in business, Supply Chain, or related field preferred
  • Bilingual (Spanish) is preferred
  • 1–3 years of experience in customer service, logistics, or transportation.
  • Demonstrated experience in customer service processes and procedures
  • Understanding of freight documentation (bills of lading, proof of delivery, packing lists, manifests, etc.)
  • Strong attention to detail and the ability to work effectively with minimal supervision.
  • Reliability, consistency, and excellent time management skills.
  • Ability to thrive in a fast-paced logistics environment.
  • Clear written and verbal communication skills.
  • Proficiency in basic computer applications, including email and web portals. 


Apply