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Ground Service Ramp Agent Jobs in Provo, UT (NOW HIRING)

BambooHR

Staff Software Engineer

Draper, UT · Remote

... agent can do across our platform. You'll own the architecture of a greenfield permissions service from the ground up, define AuthN/AuthZ patterns for 180+ product domains, and be the connective ...

Podium

Director of Founder Communications

Lehi, UT · On-site

Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and ... In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time ...

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All JobsGround Service Ramp Agent JobsGround Service Ramp Agent Jobs in Provo, UT

Ground Service Ramp Agent information

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How much do ground service ramp agent jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for ground service ramp agent in Provo, UT is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.26 per hour, depending on experience, location, and employer.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What are popular job titles related to Ground Service Ramp Agent jobs in Provo, UT?

For Ground Service Ramp Agent jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Ground Service Ramp Agent jobs in Provo, UT look for?

The top searched job categories for Ground Service Ramp Agent jobs in Provo, UT are:

What cities near Provo, UT are hiring for Ground Service Ramp Agent jobs?

Cities near Provo, UT with the most Ground Service Ramp Agent job openings:

Ground Service Ramp Agent jobs near you
Infographic showing various Ground Service Ramp Agent job openings in Provo, UT as of August 2026, with employment types broken down into 50% Full Time, 33% Part Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $32,870 per year, or $15.8 per hour.

Senior Software Engineer in Test (AI Agentic Systems)

Collective Health

Lehi, UT • On-site

$109K - $136K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Collective Health rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

203rd of 492 rated business services

Job description

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
This is not a traditional QA role. You will be the quality owner for an LLM-based multi-agent pipeline that autonomously adjudicates health insurance claims for self-funded plan sponsors. You are building a Three-Tier Evaluation Framework to ensure our Gemini-powered agents reason correctly, call tools accurately, and produce DOL-ready outcomes.
You will work at the intersection of Vertex AI, healthcare compliance, and high-scale data engineering. Your work directly determines whether claims are paid correctly and whether the company can withstand a Department of Labor (DOL) or state DOI audit. The stakes are real, the domain is hard, and the problems are genuinely novel.
What you'll do:
  • Outcome Evaluation (The "What")
    • Golden Set Governance: Build and maintain a versioned library of "Grounding Data" results by working with senior claims examiners to define "Ground Truth."
    • Model-as-a-Judge Automation: Design automated "LLM-grading-LLM" workflows using custom rubrics to score factual grounding and policy compliance.
    • Semantic Assertion Framework: Develop testing libraries that move beyond string matching to validate semantic equivalence and numerical accuracy in agent outputs.
  • Trajectory Evaluation (The "How")
    • Function-Call Auditing: Use Vertex AI traces to programmatically verify that mandatory tools (via MCP) were invoked with correct arguments.
    • Orchestration Logic Validation: Assert that agents respect defined priorities across the four architectural layers: Data & Knowledge, Orchestration, Agentic Reasoning, and Tooling.
    • Reasoning Trace Auditing: Ensure every autonomous decision is traceable to a specific SOP sentence and a live API data point.
  • Continuous Automated Regression (The "Always")
    • CI/CD Integration: Every prompt or model update in Vertex AI Prompt Management must trigger an automated regression run.
    • Auto-SxS: Own the automated pairwise comparison process to detect logic drift between "New" and "Production" agent versions.
    • Mocking & Resilience: Build a Vertex AI/ADK mocking layer to simulate model responses, allowing for thousands of logic tests in seconds with zero API costs.
To be successful in this role, you'll need:
  • Required Skills (The Core Bar)
    • 5+ years of of experience in software testing and development
    • Python SDET Expertise: Expert in Python and pytest, specifically building custom mocking frameworks for external APIs (Vertex AI/ADK).
    • AI/LLM Observability: Hands-on experience with Vertex AI Experiments, Auto-SxS, and Cloud Logging for trace analysis.
    • Data Literacy: Expert-level SQL (BigQuery) and Pandas skills to "diff" massive datasets and identify adjudication discrepancies.
    • Prompt Engineering for QA: Ability to analyze "System Instructions" and refine prompts based on failed test cases to close logic gaps.
    • Architectural Testing: Experience testing multi-layer systems involving RAG (Vertex AI Search), state management (LangGraph), and function calling.
  • Preferred Skills (The "Nice-to-Haves")
    • Healthcare/Claims Domain: Familiarity with claims adjudication concepts (pend reason codes, COB, eligibility, stop-loss).
    • Compliance Knowledge: Understanding of HIPAA/PHI handling and writing test evidence for regulatory bodies (DOL/DOI).
    • Human-in-the-Loop Testing: Experience in "Shadow Mode" monitoring-comparing agent decisions against human expert (MCA) baselines.
Pay Transparency Statement
This is a hybrid position based out of our Lehi or Plano offices, with the expectation of being in office at least two weekdays per week. #LI-hybrid
The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 115000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.
Lehi, UT Pay Range
$99,200-$124,000 USD
Plano, TX Pay Range
$109,120-$136,400 USD
Why Join Us?
  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.
Privacy Notice
For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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