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Ground Service Ramp Agent Jobs in Philadelphia, PA

Berk's Insurance

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Insurance Customer Service Representative

Norristown, PA · On-site

$35K/yr

... Title Agent Training. Responsibilities: * Present and sell insurance policies to new and existing ... Previous experience not needed will train from the ground Property & Casualty Insurance, Notary and ...

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Ground Service Ramp Agent information

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$10

$16

$21

How much do ground service ramp agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ground service ramp agent in Philadelphia, PA is $16.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.41 per hour, depending on experience, location, and employer.

What is the difference between Ground Service Ramp Agent vs Baggage Handler?

AspectGround Service Ramp AgentBaggage Handler
CredentialsHigh school diploma, safety training, sometimes certificationsHigh school diploma, safety training
Work EnvironmentAirport tarmac, aircraft, ground support areasAirport baggage claim, tarmac, baggage handling areas
Employer & IndustryAirlines, ground service companiesAirlines, baggage handling companies
Job ResponsibilitiesLoading/unloading luggage, aircraft servicing, safety checksHandling, sorting, and transporting baggage

Both roles are essential in airport operations, often working together to ensure luggage is safely loaded and unloaded. While Ground Service Ramp Agents have broader responsibilities including aircraft servicing, Baggage Handlers focus specifically on managing passenger luggage. Both jobs require safety training and are performed in similar airport environments, making them closely related but distinct in scope.

How much do ground service ramp agents make?

Ground service ramp agents typically earn an average hourly wage between $12 and $20, depending on experience, location, and employer. Annual salaries generally range from $25,000 to $40,000, with some positions offering additional benefits and overtime opportunities.

Is it hard to get hired as a ground service ramp agent?

Getting hired as a ground service ramp agent can vary depending on the airline or ground handling company, but generally requires a high school diploma or equivalent, physical fitness, and the ability to work in a fast-paced environment. Prior experience or certifications in safety or equipment operation can improve chances, but many employers provide on-the-job training. Competition may exist, especially in busy airports, but entry-level positions are often available for those meeting basic requirements.

What skills and qualifications are needed to be a ground service ramp agent?

To thrive as a Ground Service Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often complemented by airport security clearance. Familiarity with ground service equipment, baggage handling systems, and safety protocols is typically required. Strong teamwork, clear communication, and the ability to work under pressure are essential soft skills for this role. These capabilities are crucial for ensuring safe, efficient, and timely aircraft turnaround in a demanding airport environment.

What challenges do ground service ramp agents face during peak travel seasons?

Ground Service Ramp Agents often experience increased workloads and tighter turnaround times during peak travel seasons. This can mean handling more baggage, coordinating closely with flight crews, and maintaining strict safety protocols despite a faster pace. Staying organized, communicating effectively with team members, and managing physical fatigue are essential to succeed during these busy periods. Employers typically provide additional training and support to help agents adapt to these seasonal demands.

What is a ground service ramp agent?

Ground Service Ramp Agents are aviation professionals responsible for handling various tasks on the airport ramp, including loading and unloading aircraft, guiding planes to and from gates, and managing baggage and cargo. They ensure that aircraft are serviced quickly and safely between flights. Their duties also involve operating ground support equipment, performing aircraft de-icing, and maintaining safety standards on the tarmac. Ramp agents play a crucial role in maintaining on-time flight schedules and overall airport operations.

Are ground service ramp agents still getting paid?

Yes, ground service ramp agents are still getting paid. They typically receive hourly wages and may earn additional pay for overtime or night shifts, depending on the employer and location. Payment is usually consistent as long as they are actively working their scheduled shifts.
What are popular job titles related to Ground Service Ramp Agent jobs in Philadelphia, PA? For Ground Service Ramp Agent jobs in Philadelphia, PA, the most frequently searched job titles are:
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Ground Service Ramp Agent jobs near you

Airport Customer Service Supervisor

GAT Airline Ground Support

Philadelphia, PA • On-site

Full-time

Re-posted 20 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

62nd of 63 rated aviation services

Job description

GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Variable Hour, Non-Exempt
Job Summary: Customer Service Supervisor is responsible for supervising all functions of the airline customer service operations, which include, but are not limited to: auditing flight paperwork to ensure compliance, complete personnel evaluations on leads and trainers. Coordinates proper handling of OJI's including the acquisition of medical attention and corporate reporting. Ensuring compliance with all safety policies and procedures and working conditions for the entire operation. Attend safety meetings, team meetings, etc., and other airport forums. Handle all location personnel functions, ensuring proper personnel coverage on a daily basis. Serve as the liaison with airline customers as well as local airport authorities.
Job Responsibilities:
  • Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
  • Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
  • Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
  • Responsible for equipment and ensuring its safe and efficient operating status;
  • Confer with other supervisors and managers to coordinate activities with other departments;
  • Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
  • Ability to comply with attendance/tardiness standards.
  • Able to perform under pressure and within fixed time constraints
  • Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
  • Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
  • Ensure crews are being briefed before flights on positions to take and how flight will work
  • Other duties as assigned

Requirements:
  • Strong understanding of Airline Customer Service
  • Experience in the Airport Ground Handling business.
  • Must possess computer experience (6+ months) and knowledge of Microsoft Word and Excel
  • Ability to navigate electronic devices (phones, computers, fax machines, printers, timeclock, etc).
  • A proven track record in supervising a business unit.
  • Experience in operational planning and resource allocation.
  • Working knowledge of GSE maintenance issues.
  • Experience and understanding of commercial issues in aviation.
  • Must have a High School diploma, GED
  • Must be at least 18 years of age
  • Capable of processing information in a timely manner
  • Must have and maintain a Valid Driver's License
  • Able to proficiently speak, read, and write in English
  • Basic computer literacy
  • Previous ramp or airline experience
  • Must successfully complete all training requirements and maintain certifications throughout employment
  • Must clear an FBI fingerprint background check
  • Must successfully complete all required training

Physical Requirements:
  • Must be physically fit to perform the duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
  • Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
  • Must be physically fit to perform the duties of the job
  • Willing to work outside in all types of weather conditions with exposure to loud noises
  • Specific Working Hours
  • Must be able and flexible to work variable shifts, weekends, and holidays
  • Specific shifts to be determined
  • Must be able to work extended hours on short notice during non-routine operations

GAT Airline Ground Support, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.
GAT Airline Ground Support is a drug-free workplace and conducts random drug tests. Employment with GAT Airline Ground Support is contingent upon a clean driving record, 10-year Criminal History records check, and drug screen as required. You must also have proof of high school or GED completion.

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