Ground Operations Manager Jobs in Renton, WA (NOW HIRING)

GLOBAL SUPPLY MANAGER, GROUND INFRASTRUCTURE (STARLINK)

Starlink is revolutionizing global connectivity as the world's largest satellite-based ISP - powered by our vast constellation and global ground infrastructure. The Infrastructure Operations team is responsible for suppliers, costs, and delivery of the ground network globally. We're seeking an experienced operations professional who is interested in setting team targets and driving outcomes in a particular region of the world, optimizing for spend, speed, and quality metrics. In this high-impact role, you'll cultivate strategic partnerships with ground infrastructure suppliers (datacenters, fiber companies/ISPs, IXs, and other in-region partners) and set the direction for cost, procurement, delivery, and supplier development goals. We're seeking a creative problem-solver who identifies innovative ways to enhance our ground network's performance and better serve users. The ideal candidate thrives in ambiguous environments, builds strong internal and external relationships, and eagerly embraces new technical challenges as we evolve our strategy in new and existing markets.

RESPONSIBILITIES:

• Support and execute long-term agreements with major suppliers by developing creative and flexible contracts
• Ensure procurement and delivery of regional ground infrastructure is completed on time and on or under budget
• Conduct comprehensive analysis of regional spend, reliability, service, and supplier data to identify cost-saving opportunities, mitigate risks, and drive commercial and operational improvements
• Develop and own the regional quarterly planning process and budget, including gathering key inputs from planning, engineering, and operations stakeholders
• Set and meet aggressive targets for spend/suppliers, speed, and quality in accordance with global and organizational goals
• Evaluate major investment decisions and expansion plans in your region and ensure they align with Starlink's global network strategy, optimizing gateway and POP infrastructure for scalability, service reliability, and cost-efficiency
• Build cross-functional relationships and drive performance and continuous improvement in team members and processes
• Drive improvement, standardization, and scalability of operational planning, workflow, tools, and resources

BASIC QUALIFICATIONS:

• Bachelor's degree and 6+ years of experience working in one or more of the following areas, or 9+ years of experience working in one or more of the following areas in lieu of a degree:
  
  • Hardware or product management
  • Engineering
  • Procurement
  • Supply chain management
  • Strategy and operations
  • Technology

 PREFERRED SKILLS AND EXPERIENCE:

• Experience mentoring or directly managing team members or interns
• Demonstrated success in critical multidisciplinary project execution
• Self-starting, able to identify areas for improvement with minimal direction
• Excellent project management, communication, and organizational skills
• Experienced negotiator with proven commercial results.
• Strong technical aptitude to understanding complex contracts/commercials, technical specifications, and physical hardware at sites/datacenters
• Experience presenting to leadership

ADDITIONAL REQUIREMENTS:

• Must be willing to work long hours and occasional weekends when necessary to support launch and critical project timelines
• Willingness to travel to domestic and international ground station sites
• Onsite in the Redmond, WA office 5 days a week, no hybrid or remote work

COMPENSATION AND BENEFITS:
Pay Range:
Global Supply Manager: $135,000.00 - $185,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees in Washington State accrue paid sick time in compliance with state and federal law. Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.