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Graphic Designer Intermediate Jobs in Indiana (NOW HIRING)

VIV

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Website Support Specialist

Evansville, IN · On-site

$54K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to intermediate website changes. This role is focused specifically on website support and is ... designers, developers, onboarding specialists, and internal teams when a request requires ...

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Graphic Designer Intermediate information

What is a graphic designer intermediate?

A Graphic Designer Intermediate is a creative professional with moderate experience, typically between entry-level and senior graphic designers. They are responsible for designing visual content such as logos, brochures, websites, and marketing materials while collaborating with clients or teams. Intermediate graphic designers have strong technical and artistic skills, enabling them to manage projects independently, contribute fresh ideas, and ensure brand consistency. They may also mentor junior designers and help oversee the creative process from concept to completion.

What are the key skills and qualifications needed to thrive as a graphic designer intermediate, and why are they important?

To thrive as an Intermediate Graphic Designer, you need a solid background in visual design principles, proficiency in typography, color theory, and a relevant degree or equivalent experience. Expertise with industry-standard tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign) and familiarity with digital asset management systems are typically required. Strong communication, creativity, and time management skills help you collaborate effectively with teams and deliver projects on schedule. These skills ensure the creation of compelling visual content that meets client objectives and maintains consistency across various platforms.

How do intermediate graphic designers typically collaborate with other departments in a creative agency?

Intermediate Graphic Designers frequently work alongside copywriters, marketing strategists, and account managers to ensure that design concepts align with brand messaging and client goals. This collaboration often involves participating in brainstorming sessions, providing design expertise during project planning, and iterating on feedback from both clients and internal teams. Effective communication and the ability to translate non-design input into visual solutions are crucial in this role. By working closely with cross-functional teams, Intermediate Graphic Designers help deliver cohesive and impactful campaigns.

What is the difference between Graphic Designer Intermediate vs Graphic Designer Junior?

AspectGraphic Designer IntermediateGraphic Designer Junior
Experience2-4 years of experience0-1 year of experience
SkillsProficient in design software, able to handle projects independentlyBasic skills, requires supervision
ResponsibilitiesManages projects, collaborates with clients, develops conceptsAssists senior designers, supports project tasks
CredentialsPortfolio, relevant certifications often preferred

The main difference between a Graphic Designer Intermediate and a Graphic Designer Junior lies in experience, skill level, and responsibilities. Intermediate designers have more experience, can handle projects independently, and take on more complex tasks, while Junior designers are still developing their skills and typically work under supervision.

Are there entry-level graphic designer intermediate jobs?

Intermediate graphic designer roles typically require some professional experience beyond entry-level, but entry-level positions may be labeled as junior or assistant designer roles. These entry-level jobs often focus on developing skills in design software like Adobe Creative Suite and building a portfolio. Transitioning from entry-level to intermediate positions usually involves gaining practical experience and demonstrating proficiency in project execution.

What are the most commonly searched types of Graphic Designer jobs in Indiana?

The most popular types of Graphic Designer jobs in Indiana are:

Graphic Designer Intermediate jobs near you

Website Support Specialist

VIV

Evansville, IN • On-site

$54K - $58K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

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Job description

Website Support Specialist


Position Overview

VIV is seeking a Website Support Specialist to assist clients with ongoing website updates, answer website-related support calls, and complete basic to intermediate website changes. This role is focused specifically on website support and is separate from our marketing campaign customer service team.

The ideal candidate is comfortable communicating directly with clients, gathering clear instructions, and making accurate website updates in a timely manner. This person should have experience editing websites through platforms such as WordPress, Duda, Wix, or similar content management systems.

This is a great role for someone who enjoys a combination of customer service, website editing, troubleshooting, and hands-on digital work.

This is an in-office position at our Newburgh, Indiana office. Remote and hybrid work are not available for this role.

Work Schedule

●     Monday through Thursday: 8:00 a.m. to 5:00 p.m.

●     Friday: 8:00 a.m. to 4:00 p.m.

●     In-office only in Newburgh, Indiana

Primary Responsibilities

●     Answer incoming phone calls and emails from clients requesting website updates.

●     Speak with clients to understand requested changes and gather any missing content, images, or instructions.

●     Complete routine website updates, including text changes, image replacements, staff updates, service changes, pricing updates, hours, contact information, and page edits.

●     Add new pages, sections, forms, buttons, banners, and other website elements when needed.

●     Edit and maintain websites built in WordPress, Duda, Wix, and other website platforms.

●     Complete basic design and formatting changes while maintaining the overall style of each website.

●     Troubleshoot common website display, content, form, link, and mobile responsiveness issues.


●     Review completed work for accuracy before notifying the client.

●     Communicate clearly with clients regarding timelines, completed work, and any additional information needed.

●     Document client requests and maintain accurate records of updates performed.

●     Escalate advanced development requests or technical issues to the appropriate developer.

●     Assist with custom website projects based on experience and skill level.

●     Coordinate with designers, developers, onboarding specialists, and internal teams when a request requires additional support.

●     Manage multiple client requests while meeting expected response and completion timelines.

Required Skills and Experience

●     Experience editing websites through a content management system.

●     Familiarity with WordPress, Duda, Wix, or similar website-building platforms.

●     Strong customer service and phone communication skills.

●     Ability to translate client requests into clear website changes.

●     Strong attention to detail and ability to proofread work.

●     Comfortable managing multiple requests and shifting priorities.

●     Basic understanding of website structure, desktop and mobile layouts, links, forms, images, and navigation.

●     Ability to work independently while knowing when to involve a designer or developer.

●     Strong written communication and organizational skills.

●     Willingness to learn new website platforms and internal processes.

●     Ability to work in person at our Newburgh, Indiana office during the scheduled hours.

Preferred Qualifications

●     Experience working for a digital marketing agency, website company, or software company.

●     Familiarity with HTML and CSS.

●     Basic graphic design or image-editing experience.

●     Experience with website forms, plugins, integrations, domains, hosting, or DNS.

●     Experience working with ticketing systems, project management software, or customer relationship management platforms.

●     Understanding of basic website accessibility and search engine optimization best practices.

What Success Looks Like

●     Clients receive prompt, friendly, and professional assistance.


●     Website requests are completed accurately and within the expected timeframe.

●     Routine requests are handled independently without requiring developer involvement.

●     Advanced requests are properly documented and escalated.

●     Client communication remains clear throughout the update process.

●     Websites remain accurate, functional, visually consistent, and mobile-friendly.

Role Focus

This position is dedicated to website updates and website-related client support. It does not manage paid advertising, search engine optimization campaigns, social media campaigns, or other ongoing marketing services. Those services are supported by separate members of the VIV customer service and marketing teams.

Company Description

VIV is a creative agency helping local businesses reach their goals with essential online marketing tools.

We started with one goal: Empower entrepreneurs

At VIV, our mission is to support small businesses in their growth journey by providing the tools and resources they need to succeed. We believe that when local businesses flourish, they positively impact their communities—creating jobs, supporting families, and driving charitable efforts. Our goal is to empower entrepreneurs with a comprehensive platform that integrates technology and talent for seamless business management and growth.