... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Material Handler
Emerson, GA · On-site
$15 - $18/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Material Handler
Emerson, GA · On-site
$15 - $18/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Distribution Center Clerk
Buford, GA · On-site
$14.25 - $17.50/hr
PO Entry for Non-Stock supply purchases for all consumables (POs, Grainger, WB Mason). * Vendor ... Will Call servicing * MHE operation to load/unload trucks Our Opportunity: OmniCable, LLC ...
Distribution Center Clerk
Buford, GA · On-site
$14.25 - $17.50/hr
PO Entry for Non-Stock supply purchases for all consumables (POs, Grainger, WB Mason). * Vendor ... Will Call servicing * MHE operation to load/unload trucks Our Opportunity: OmniCable, LLC ...
Stand Up Reach Forklift Operator
Cartersville, GA · On-site
$15.25 - $17.75/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Stand Up Reach Forklift Operator
Cartersville, GA · On-site
$15.25 - $17.75/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Vice President, Retail DIY
Atlanta, GA · On-site
$200 - $250/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... service our communities and customers.* **Doing the Right Thing**: We expect our people to ...
Vice President, Retail DIY
Atlanta, GA · On-site
$200 - $250/hr
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... service our communities and customers.* **Doing the Right Thing**: We expect our people to ...
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...
Grainger Customer Service information
See Georgia salary details
$8.32 - $9.63
2% of jobs
$9.63 - $10.94
4% of jobs
$10.94 - $12.25
11% of jobs
$12.98 is the 25th percentile. Wages below this are outliers.
$12.25 - $13.56
15% of jobs
The median wage is $14.77 / hr.
$13.56 - $14.87
20% of jobs
$14.87 - $16.18
15% of jobs
$17.08 is the 75th percentile. Wages above this are outliers.
$16.18 - $17.49
13% of jobs
$17.49 - $18.80
7% of jobs
$18.80 - $20.11
6% of jobs
$20.11 - $21.42
4% of jobs
$21.42 - $22.73
3% of jobs
$8
$15
$22
How much do grainger customer service jobs pay per hour?
As of Sep 7, 2026, the average hourly pay for grainger customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.
What does a Grainger Customer Service representative do?
A Grainger Customer Service representative assists customers by answering questions about products, processing orders, resolving issues, and providing information on inventory, shipping, and returns. They are trained to understand Grainger's wide range of industrial supplies and work to ensure customers have a positive experience. Representatives may communicate with customers via phone, email, or live chat and are expected to handle inquiries efficiently and professionally. Their main goal is to support customers and help them find the best solutions for their business needs.
What are the key skills and qualifications needed to thrive as a Grainger Customer Service representative?
To thrive as a Grainger Customer Service representative, you need strong product knowledge, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Grainger's product catalog is often required. Excellent communication, patience, and a customer-focused attitude help you build rapport and resolve issues efficiently. These skills are vital for delivering high-quality support, ensuring customer satisfaction, and maintaining Grainger's reputation for service excellence.
What are the most common challenges faced in a Grainger Customer Service role, and how can new team members effectively navigate them?
One of the most common challenges in a Grainger Customer Service position is managing a high volume of customer inquiries while ensuring each interaction is handled with attention and accuracy. New team members may also encounter questions about Grainger's extensive product catalog, which can be overwhelming at first. To navigate these challenges, it's helpful to take advantage of Grainger's robust training resources, collaborate closely with teammates, and use internal tools to quickly locate product information. Building strong communication skills and staying organized will also help you deliver excellent service and support to customers.
What is the difference between Grainger Customer Service vs Grainger Inside Sales Representative?
| Aspect | Grainger Customer Service | Grainger Inside Sales Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; sales experience preferred |
| Work Environment | Call centers, customer support offices | Office-based, sales-focused environment |
| Employer & Industry Usage | Used across distribution and supply chain sectors | Used in sales and distribution sectors |
| Common Search & Comparison | Customer support roles at Grainger | Sales roles at Grainger |
Grainger Customer Service focuses on assisting customers with orders, inquiries, and support, primarily through call centers. In contrast, Grainger Inside Sales Representatives actively promote products, upsell, and build customer relationships to generate sales. Both roles require strong communication skills and familiarity with Grainger's product catalog, but their primary objectives differ: support versus sales growth.
Is working for Grainger Customer Service a good job?
Working as a Grainger Customer Service representative involves assisting customers with product inquiries and order processing, often requiring strong communication and problem-solving skills. The role typically offers standard retail or call center schedules, with opportunities for training and advancement within the company. Job satisfaction depends on individual preferences for customer interaction and work environment.
What job categories do people searching Grainger Customer Service jobs in Georgia look for?
The top searched job categories for Grainger Customer Service jobs in Georgia are:
Full-time
Re-posted 4 hours ago
Key responsibilities
Develop and execute strategies to grow the retail DIY segment for Zep's products.
Build and maintain relationships with retail partners and key stakeholders in the DIY sector.
Identify market opportunities and oversee the implementation of initiatives to increase product presence and sales in retail DIY outlets.
Job description
About Zep Inc.
Zep Inc. is a leading manufacturer of cleaning solutions for businesses and consumers with operations across the U.S, Canada, and Europe. Our purpose is to make the planet cleaner, safer, and more productive. To fulfill our purpose, we focus on understanding and solving cleaning needs for consumers, as well as business customers across a variety of segments including transportation, industrial, institutional, and food & beverage. We also have a strong presence in the consumer-packaged goods (CPG) segment, where we develop products to help consumers and businesses maintain a clean and safe environment. Our products can be found online and at retail shelves at outlets like Home Depot, Amazon, Lowe's, Ace Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well recognized and established brand names, such as Zep, Enforcer, Misty, TimeMist, TimeWick, and Country Vet. Zep was founded in 1937 and is headquartered in Atlanta, GA. In 2021, Zep became the official cleaning partner of Atlanta United FC.
Job Description:
Our Values
At Zep, we have developed a set of values focused on bringing even greater cohesion to our workplace. As part of this plan, we introduced a values framework called S.P.E.E.D. to align with our purpose of making the planet cleaner, safer, and more productive.
- Stewardship: We continuously improve the safety of our people and products, and we protect the planet by innovating solutions to reduce our environmental impact.
- Passion for Problem Solving: We listen to our customers and actively work to find solutions for unique situations. We think creatively to innovate and seize opportunities that will drive growth and make all our customers' and consumers' lives better.
- Empowerment: We encourage and lead our people to be accountable by equipping them to make decisions and own the outcome
- Expertise: We create innovative solutions and partnerships that are relevant to service our communities and customers.
- Doing the Right Thing: We expect our people to understand ethical boundaries and be inclusive of other backgrounds, ideas, and perspectives. Demonstrating honesty, respect and integrity in all actions is always expected.
Zep Inc. is an organization that is committed to diversity within its workforce and encourages all interested candidates, including women, minorities, & former military personnel to apply. It is the policy of Zep Inc. that all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability or sexual orientation.
As an Equal Opportunity and Affirmative Action Employer, Zep Inc. provides full employment opportunities to all qualified persons without regard to race, creed, color, religion, gender, sexual orientation, national origin, age, disability, marital status, ancestry, or veteran status or any other distinction outlined in all applicable federal, state, and local laws.