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Grainger Customer Service Jobs in Georgia (NOW HIRING)

Account Manager, Manufacturing

Rome, GA · Hybrid

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.

Account Manager, Manufacturing

Rome, GA · On-site

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Account Manager, Manufacturing

Rome, GA · Hybrid

$62K - $103K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.  ...

Field Account Representative

Columbus, GA · Hybrid

$51K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.  ...

Field Account Representative

Columbus, GA · On-site

$51K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visit www.grainger.com.

Field Account Representative

Columbus, GA · Hybrid

$51K - $77K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.

Line Operator

Emerson, GA · On-site

$15 - $18.25/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

Material Handler

Marietta, GA · On-site

$15.25 - $18.25/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing: We expect our people to ...

Fabricator

Cartersville, GA · On-site

$16.25 - $21.25/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

Material Handler

Marietta, GA · On-site

$15.25 - $18.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

Fabricator

Cartersville, GA · On-site

$16.25 - $21.25/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

Material Handler

Marietta, GA · On-site

$16 - $19.25/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

General Factory Worker

Emerson, GA · On-site

$13.50 - $16.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

General Factory Worker

Emerson, GA · On-site

$13.50 - $16.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

General Factory Worker

Emerson, GA · On-site

$13.50 - $16.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

General Factory Worker

Emerson, GA · On-site

$13.50 - $16.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

General Factory Worker

Emerson, GA · On-site

$13.50 - $16.50/hr

... Hardware, Grainger, HD Supply, Walmart, and many others. We market our products under well ... to service our communities and customers. * Doing the Right Thing : We expect our people to ...

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Showing results 1-20

Grainger Customer Service information

See Georgia salary details

$8

$15

$22

How much do grainger customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for grainger customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What does a Grainger Customer Service representative do?

A Grainger Customer Service representative assists customers by answering questions about products, processing orders, resolving issues, and providing information on inventory, shipping, and returns. They are trained to understand Grainger's wide range of industrial supplies and work to ensure customers have a positive experience. Representatives may communicate with customers via phone, email, or live chat and are expected to handle inquiries efficiently and professionally. Their main goal is to support customers and help them find the best solutions for their business needs.

What are the most common challenges faced in a Grainger Customer Service role, and how can new team members effectively navigate them?

One of the most common challenges in a Grainger Customer Service position is managing a high volume of customer inquiries while ensuring each interaction is handled with attention and accuracy. New team members may also encounter questions about Grainger's extensive product catalog, which can be overwhelming at first. To navigate these challenges, it's helpful to take advantage of Grainger's robust training resources, collaborate closely with teammates, and use internal tools to quickly locate product information. Building strong communication skills and staying organized will also help you deliver excellent service and support to customers.

Is working for Grainger Customer Service a good job?

Working as a Grainger Customer Service representative involves assisting customers with product inquiries and order processing, often requiring strong communication and problem-solving skills. The role typically offers standard hours, training, and opportunities for advancement within the company, making it a stable employment option for those interested in customer support roles.

What are the key skills and qualifications needed to thrive as a Grainger Customer Service representative?

To thrive as a Grainger Customer Service representative, you need strong product knowledge, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Grainger's product catalog is often required. Excellent communication, patience, and a customer-focused attitude help you build rapport and resolve issues efficiently. These skills are vital for delivering high-quality support, ensuring customer satisfaction, and maintaining Grainger's reputation for service excellence.

What is the difference between Grainger Customer Service vs Grainger Inside Sales Representative?

AspectGrainger Customer ServiceGrainger Inside Sales Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCall centers, customer support officesOffice-based, sales-focused environment
Employer & Industry UsageUsed across distribution and supply chain sectorsUsed in sales and distribution sectors
Common Search & ComparisonCustomer support roles at GraingerSales roles at Grainger

Grainger Customer Service focuses on assisting customers with orders, inquiries, and support, primarily through call centers. In contrast, Grainger Inside Sales Representatives actively promote products, upsell, and build customer relationships to generate sales. Both roles require strong communication skills and familiarity with Grainger's product catalog, but their primary objectives differ: support versus sales growth.

Infographic showing various Grainger Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Representative | No Sundays

Grainger Honda

Savannah, GA

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago


Job description

 
1596 Chatham Parkway, Savannah, GA 31408

Automotive BDC Sales Representative /
Business Development Agent
Experience Preferred but not RequiredCompetitive Compensation
Top-Tier Benefits, Growth Path, & Real Stability
Enjoy Work-Life Balance — NO SUNDAYS!


Grainger Honda is seeking a motivated BDC Sales Representative / Business Development Agent to join our team
. This role is essential in enhancing customer engagement and driving sales through effective communication and relationship-building strategies.
Grainger Honda contributes to our community in many venues. We are proud to sponsor charities including the annual Color Run, Feeding America, the WSAV/Salvation Army Holiday Hope Program, Coastal Pet Rescue, and America's Second Harvest of Coastal Georgia. Come see why a career at Grainger Honda will be your best career move ever! We serve the Savannah metropolitan area as well as Pooler, Rincon, Statesboro, Bluffton & Tybee Island

What we offer:

  • Competitive compensation
  • Health, Dental, and Vision Insurance
  • 401(k) with company match
  • Employee pricing on vehicles, parts & service
  • Paid vacation and paid time off (PTO)
  • Employee recognition and performance bonuses
  • Ongoing training and professional development
  • Career advancement opportunities
  • CLOSED every Sunday – guaranteed time off

 

What You’ll Do:

  • Handle incoming customer inquiries via phone, email, and chat.
  • Schedule appointments for sales department
  • Follow up with leads to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with sales and service teams to enhance customer experience.

 

 

What We’re Looking For: 

  • Previous experience in sales or customer service is preferred.
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment.
  • Please upload your resume. Completing the online assessment will grant you priority consideration!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Pre-employment background checks are required, including MVR, and drug screening.


We are an Equal Opportunity Employer.
All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.