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Government Front Desk Jobs (NOW HIRING)

Koniag, Inc.

FSS Front Desk Clerk

Colorado Springs, CO · On-site

$14 - $16/hr

Koniag Advisory and Business Solutions, LLC (KABS), a Koniag Government Services company, is looking for an experienced Front Desk Clerk to support KGS and our government customer at Peterson Space ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14.25 - $18.25/hr

Apply Description Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values ... Our service extends through federal, state, and local Government, the private sector, and higher ...

Bart & Associates

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that we live by ... Our service extends through federal, state, and local Government, the private sector, and higher ...

iQuasar

Front Desk/Data Entry Specialist

New Bedford, MA · On-site

$16 - $20.25/hr

iQuasar is seeking to fill the Front Desk/Data Entry Specialist position in Massachusetts. At ... Experience in a military or government environment is a plus Security Clearance & Training: * Must ...

TS2 Hospitality

Overnight Front Desk Associate

Warrensburg, MO · On-site

$13 - $16.50/hr

Hotel Front Desk Associate Job summary Our guest service associates are the "face" of our hotel ... Complete and follow alcohol training as directed or required by government regulations, franchisors ...

TS2 Hospitality

Overnight Front Desk Associate

Warrensburg, MO · On-site

$13 - $16.50/hr

Hotel Front Desk Associate Job summary Our guest service associates are the "face" of our hotel ... Complete and follow alcohol training as directed or required by government regulations, franchisors ...

Nalu Federal

$24 - $29.55/hr

The successful candidate will provide front desk customer service, administrative support ... Safeguard government equipment and information. * Complete required Air Force training and comply ...

Nalu Federal

$17.25 - $22/hr

The successful candidate will provide front desk customer service, administrative support ... Safeguard government equipment and information. * Complete required Air Force training and comply ...

Nalu Federal

$24 - $29.55/hr

The successful candidate will provide front desk customer service, administrative support ... Safeguard government equipment and information.Complete required Air Force training and comply with ...

Cortek Inc

Receptionist, Front Desk

Fort Belvoir, VA · On-site

$17 - $21.75/hr

CORTEK seeks a Front Desk receptionist to support government and contractor staff at the DTRA Training Facility and warehouse.Duties/Responsibilities:Greet personnel and answer the phonesSupport the ...

CORTEK Inc

Receptionist, Front Desk

Fort Belvoir, VA · On-site

$17 - $21.75/hr

CORTEK seeks a Front Desk receptionist to support government and contractor staff at the DTRA Training Facility and warehouse. Duties/Responsibilities: * Greet personnel and answer the phones

Cortek Inc

Receptionist, Front Desk

Fort Belvoir, VA · On-site

$17 - $21.75/hr

CORTEK seeks a Front Desk receptionist to support government and contractor staff at the DTRA Training Facility and warehouse. Duties/Responsibilities: * Greet personnel and answer the phones

Cortek Inc

Receptionist, Front Desk

Fort Belvoir, VA · On-site

$17 - $21.75/hr

CORTEK seeks a Front Desk receptionist to support government and contractor staff at the DTRA Training Facility and warehouse. Duties/Responsibilities: * Greet personnel and answer the phones

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Government Front Desk information

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How much do government front desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for government front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a government front desk?

Government front desk jobs typically involve serving as the first point of contact for visitors and callers at a government office or agency. Responsibilities include greeting and directing the public, answering phones, handling basic inquiries, scheduling appointments, and performing administrative tasks like filing and data entry. These roles require strong communication and organizational skills, as well as knowledge of the agency’s services and processes. Front desk staff play an important part in ensuring efficient and courteous service to the public.

What are the key skills and qualifications needed to thrive as a government front desk clerk, and why are they important?

To thrive as a Government Front Desk Clerk, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by a high school diploma or equivalent. Proficiency in office software (like Microsoft Office), document management systems, and sometimes experience with government-specific databases is typically required. Excellent interpersonal communication, patience, and problem-solving abilities help you effectively assist the public and manage inquiries. These skills ensure efficient front-line service, accurate record-keeping, and a positive experience for citizens interacting with government offices.

What are the common challenges faced by a government front desk employee, and how can they be managed?

Government Front Desk employees often encounter challenges such as handling a high volume of visitors, managing diverse inquiries, and addressing concerns from the public in a professional manner. Balancing these demands while maintaining confidentiality and adhering to established protocols requires strong organizational and communication skills. To manage these challenges, it's important to stay calm under pressure, clearly prioritize tasks, and rely on established resources or supervisors for guidance when needed. Building familiarity with office procedures and frequently asked questions can also help streamline daily responsibilities and improve visitor interactions.

What is the difference between Government Front Desk vs Government Customer Service Representative?

AspectGovernment Front DeskGovernment Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentPublic government offices, reception areasCall centers, offices, public service centers
Employer & Industry UsageGovernment agencies, municipal officesGovernment departments, public service agencies
Common Search & ComparisonCustomer interaction, front desk dutiesHandling inquiries, providing information

Both roles involve assisting the public and require similar credentials. The Government Front Desk typically handles in-person interactions at reception areas, while the Government Customer Service Representative may work in call centers or offices, focusing on answering inquiries and providing information. Both positions are essential for public service and share overlapping skills, but their work environments and specific duties differ slightly.

What cities are hiring for Government Front Desk jobs?

Cities with the most Government Front Desk job openings:

What are popular job titles related to Government Front Desk jobs?

For Government Front Desk jobs, the most frequently searched job titles are:

Government Front Desk jobs near you
Infographic showing various Government Front Desk job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

FSS Front Desk Clerk

Colorado Springs, CO • On-site

Koniag, Inc.
Investment Management and Consulting Services • 501 - 1,000 employees
Learn more about Koniag, Inc.external

$14 - $16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Koniag Advisory and Business Solutions, LLC (KABS), a Koniag Government Services company, is looking for an experienced Front Desk Clerk to support KGS and our government customer at Peterson Space Force Base, Colorado.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.
The Front Desk Clerk provides critical administrative and customer service support to the Military & Family Readiness Center (M&FRC) at Peterson SFB. This position serves as the primary customer interface for walk-ins, callers, and clients seeking information, transition services, and M&FRC program support. Responsibilities include reception, scheduling, data entry, client assistance, and maintenance of resource areas and program databases.
General Requirements:
  • Provide all management, tools, supplies, equipment, and labor necessary to perform Front Desk Clerk services outlined in the PWS, excluding items identified in Section 9.
  • Receive telephone calls, greet visitors, identify client needs, and direct clients to the appropriate M&FRC program manager.
  • Schedule clients for M&FRC classes and provide complete, clear information on routine or procedural matters.
  • Perform clerical and administrative duties, including data entry into Peterson SFB M&FRC Transition Assistance Program (TAP) systems and assisting clients with software use.
  • Input and maintain current data in AFFIRST, DoDTAP, and other authorized web-based applications.
  • Primary duty location is Bldg. 350, Dover St., Suite 1203, Peterson SFB, CO 80914.
  • In the event of building closure (inclement weather, pass days, etc.), duties will be accomplished via telework from an alternate location of the contractor's choosing.
  • Contractor is responsible for safeguarding and maintaining all government-issued items required for on-site and telework operations.

Key Duties and Responsibilities:
  • Serve as the initial point of contact for visitors and callers to the M&FRC.
  • Ascertain client needs and ensure proper referral to M&FRC staff or external service organizations.
  • Provide accurate class scheduling and deliver routine procedural guidance to clients.
  • Input TAP-related data into AFFIRST and DoDTAP, including scheduling Pre-Separation, TAP GPS, ETAP, VA Briefings, Education Track, Technical & Skills Track, Boots to Business, and Capstone events within five business days of completion.
  • Enter personnel forms into AFFIRST, including DD Form 2648, Statements of Understanding, Personal Readiness Inventories, Pre-Separation/Transition Counseling documents, and Career Readiness Standards data.
  • Manage loan locker checkout and return processes, ensuring accountability and safeguarding of all materials.
  • Maintain the Discovery Resource Center by organizing materials, aligning workstations, and ensuring office equipment remains functional; report equipment issues promptly.
  • Maintain accuracy of AFFIRST data and update service organization information for appropriate referrals.
  • Assess client inquiries related to various family issues and connect them with appropriate resources using a working knowledge of all M&FRC programs.

Required Qualifications:
  • High school diploma required.
  • Minimum of 2 years of experience in administrative support, customer service, or related functional areas.
  • Strong working knowledge of data entry devices and electronic data input processes.
  • Strong working knowledge of AFFIRST, MS Word, MS Excel, and other MS Office Suite products.
  • Familiarity with standard customer service and business practices.
  • Ability to rely on professional experience and judgment to accomplish PWS requirements.
  • Ability to receive task direction and training from government personnel, while remaining under supervisory authority of the Prime Contractor.
  • Strong organizational skills, attention to detail, and ability to manage multiple tasks.
  • Excellent interpersonal and communication skills, with the ability to work effectively with military personnel, families, government staff, and contractors.
  • Ability to lift or move lightweight items associated with loan locker operations.
  • Must be able to meet all background investigation requirements for access to Peterson SFB.

Preferred Qualifications:
  • Experience within Military & Family Readiness Centers or similar military support programs.
  • Familiarity with DoD TAP and other military readiness systems.
  • Previous experience supporting TAP activities or military transition programs.
  • Knowledge of Air Force or DoD administrative procedures and terminology.
  • Experience working directly with service members, veterans, and military families.
  • Demonstrated ability to assess client needs and make appropriate referrals.
  • Experience with government data management or reporting requirements.

Our Equal Employment Opportunity Policy:
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.
About our Company:
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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