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Government Front Desk Jobs (NOW HIRING)

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Front Desk Manager Job Locations US-VA-Herndon Requisition ID 2025-160034 Position Category Real ... The company serves as a valued partner to essential government agencies and supports every branch ...

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Oversee daily front desk operations, including check-in/check-out and badging procedures ... The company serves as a valued partner to essential government agencies and supports every branch ...

Oversee daily front desk operations, including check-in/check-out and badging procedures ... The company serves as a valued partner to essential government agencies and supports every branch ...

Oversee daily front desk operations, including check-in/check-out and badging procedures ... The company serves as a valued partner to essential government agencies and supports every branch ...

Front Desk Administrator

Springfield, MA · On-site

$16.25 - $21.50/hr

Experience working in a government, legal, nonprofit, or public-facing environment * Knowledge of ... Front Desk Operations, Customer Service, and Administrative Support * 20% Scheduling and ...

Front Desk Administrator

Worcester, MA · On-site

$16.25 - $21.50/hr

Background working within government agencies, legal offices, nonprofit organizations, or other ... Front Desk Operations, Customer Service, and Administrative Support * 25% Scheduling and ...

Front Desk Associate | TEMP | FT Mon-Fri 8:30am-4:30pm | $19/hour | On-Site | West Chester, PA ASSIGNMENT STARTS ASAP Temporary ON-SITE opportunity to assist at a local government Voter Services ...

Part-Time Midnight Front Desk Clerk Canfield, OH A hotel in the Canfield area is seeking a ... Please bring 2 forms of government ID and resume with you. Mancan temporary staffing employment ...

Front Desk Associate

Annapolis, MD · On-site

$15 - $25/hr

R&P-PMRC FRONT DESK Opening Date: 09/02/2026 Closing Date: 9/16/2026 11:59 PM Eastern Job Summary ... Equal Employment Opportunity Statement The City of Annapolis Government does not discriminate or ...

Front Desk Coordinator

Reston, VA · On-site

$17 - $21.75/hr

Front Desk Coordinator Reston, Virginia, United States The Front Desk Coordinator owns visitor ... Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom ...

Be Seen First

Knowledge of managed care and government insurance types and scheduling in a medical setting is ... Maintain cleanliness and organization of the front desk area. * Handle sensitive patient ...

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Government Front Desk information

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How much do government front desk jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for government front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a government front desk?

Government front desk jobs typically involve serving as the first point of contact for visitors and callers at a government office or agency. Responsibilities include greeting and directing the public, answering phones, handling basic inquiries, scheduling appointments, and performing administrative tasks like filing and data entry. These roles require strong communication and organizational skills, as well as knowledge of the agency’s services and processes. Front desk staff play an important part in ensuring efficient and courteous service to the public.

What are the key skills and qualifications needed to thrive as a government front desk clerk, and why are they important?

To thrive as a Government Front Desk Clerk, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by a high school diploma or equivalent. Proficiency in office software (like Microsoft Office), document management systems, and sometimes experience with government-specific databases is typically required. Excellent interpersonal communication, patience, and problem-solving abilities help you effectively assist the public and manage inquiries. These skills ensure efficient front-line service, accurate record-keeping, and a positive experience for citizens interacting with government offices.

What are the common challenges faced by a government front desk employee, and how can they be managed?

Government Front Desk employees often encounter challenges such as handling a high volume of visitors, managing diverse inquiries, and addressing concerns from the public in a professional manner. Balancing these demands while maintaining confidentiality and adhering to established protocols requires strong organizational and communication skills. To manage these challenges, it's important to stay calm under pressure, clearly prioritize tasks, and rely on established resources or supervisors for guidance when needed. Building familiarity with office procedures and frequently asked questions can also help streamline daily responsibilities and improve visitor interactions.

What is the difference between Government Front Desk vs Government Customer Service Representative?

AspectGovernment Front DeskGovernment Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentPublic government offices, reception areasCall centers, offices, public service centers
Employer & Industry UsageGovernment agencies, municipal officesGovernment departments, public service agencies
Common Search & ComparisonCustomer interaction, front desk dutiesHandling inquiries, providing information

Both roles involve assisting the public and require similar credentials. The Government Front Desk typically handles in-person interactions at reception areas, while the Government Customer Service Representative may work in call centers or offices, focusing on answering inquiries and providing information. Both positions are essential for public service and share overlapping skills, but their work environments and specific duties differ slightly.

What cities are hiring for Government Front Desk jobs?

Cities with the most Government Front Desk job openings:

What are popular job titles related to Government Front Desk jobs?

For Government Front Desk jobs, the most frequently searched job titles are:

Infographic showing various Government Front Desk job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Manager

Herndon, VA • On-site

Peraton
IT Services • 10K+ employees

$66K - $106K/yr

Other

Re-posted 26 days ago


Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz


Job description


Front Desk Manager
Job Locations
US-VA-Herndon
Requisition ID
2025-160034
Position Category
Real Estate and Facilities
Clearance
Top Secret
Responsibilities

Peraton is seeking a Front Desk Manager who will be responsible for overseeing the operations of the front desk or reception area in Northern Virginia office locations. The role involves managing badging, ensuring visitor satisfaction, and maintaining efficient front desk procedures.

Responsibilities:

    Visitor Services:
    • Ensure a high level of customer service and visitor satisfaction.
    • Handle visitor inquiries, requests, and complaints promptly and professionally.
    • Coordinate special requests and arrangements for visitors.
    • Oversee daily front desk operations, including check-in/check-out and badging procedures.
  • Communication:
    • Maintain effective communication with other departments to ensure smooth operations.
    • Relay important information to front desk staff and other relevant teams.
  • Training:
    • Provide training to other front desk staff on customer service, procedures, and use of systems.
    • Keep staff updated on policies, and relevant information.
  • Security and Safety:
    • Ensure the security and safety of staff and visitors.
    • Implement emergency procedures and coordinate with relevant authorities.
Qualifications
  • Education: A high school diploma is required.
  • Experience: 5+ years of experience in front desk operations or guest services, with some managerial or supervisory experience.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Strong organizational and multitasking abilities.
  • Problem-Solving: Ability to handle guest requests or complaints and resolve issues effectively.
  • Technology: Familiarity with property management systems and other front office technologies.
  • Management Skills: Effective team management skills.
  • Customer Focus: A commitment to providing exceptional customer service.
  • Clearance: Active Top Secret Clearance required.

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Target Salary Range
$66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017