ZipRecruiter

Log In

1

Government Front Desk Jobs (NOW HIRING)

Eye Physicians & Surgeons of Columbia

Be Seen First

Front Desk Representative

Columbia, SC · On-site

$15 - $20/hr

Knowledge of managed care and government insurance types and scheduling in a medical setting is ... Maintain cleanliness and organization of the front desk area. * Handle sensitive patient ...

Koniag Government Services

Front Desk Security

Nashville, TN · On-site

$15.50 - $18.75/hr

Koniag Services, Inc., a Koniag Government Services company, is seeking a professional and vigilant Front Desk Security Specialist to join our team. The ideal candidate is an experienced security ...

Rosewood Washington, D.C.

Front Desk Agent

Washington, DC · On-site

$23 - $24/hr

Front Desk Agent Rosewood Washington, D.C. is looking for a Front Desk Agent to join our team ... OSHA, Federal and local DC Government to mitigate exposure and spread of COVID-19. * Maintain ...

GovernmentJobs.com

Front Desk Associate

Annapolis, MD · On-site

$13.75 - $17.75/hr

Keep front desk area neat and presentable at all times * Ensure building procedures are followed ... Equal Employment Opportunity Statement The City of Annapolis Government does not discriminate or ...

Rosewood Hotels

Front Desk Agent

Washington, DC · On-site

$23 - $24/hr

Front Desk Agent Rosewood Washington, D.C. is looking for a Front Desk Agent to join our team ... OSHA, Federal and local DC Government to mitigate exposure and spread of COVID-19. * Maintain ...

City of Annapolis

Front Desk Associate

Annapolis, MD · On-site

$13.75 - $17.75/hr

Keep front desk area neat and presentable at all times * Ensure building procedures are followed ... Equal Employment Opportunity Statement The City of Annapolis Government does not discriminate or ...

Noetic Strategies, Inc.

Front Desk Receptionist

Alexandria, VA · On-site

$16 - $20.50/hr

Job Posting Front desk team is a first impressions team of service-oriented people with a dedicated ... Arranges for new employees to receive required gov't equipment * Makes mail runs within the Mark ...

Medix

Medical Front Desk

Fort Wayne, IN · On-site

$19 - $23/hr

Front Desk experience required. * Medical Assistant experience with vital signs and rooming ... government industries. Through our core purpose of positively impacting lives, we're dedicated to ...

Seekr

Front Desk Coordinator

Reston, VA · On-site

$17 - $21.75/hr

The Front Desk Coordinator owns visitor management as part of the office security compliance ... Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom ...

Hansell Tierney

Front Desk Specialist

Seattle, WA · On-site

$32 - $34/hr

Summary The Front Desk Receptionist is a full time administrative professional who staffs the ... This employer participates in E-Verify and will provide the federal government with your Form I-9 ...

Nalu Federal

Front Desk / Data Entry Specialist

Lincoln, MA · On-site

$17 - $21.75/hr

Front Desk / Data Entry Specialist Nalu Federal is seeking a professional, dependable, and customer ... Safeguard government equipment and information. * Complete required Air Force training and comply ...

B&A

Front Desk / Receptionist

Huntsville, AL · On-site

$14 - $18/hr

Description Front Desk / Receptionist: At B&A, we foster and embrace a distinct set of values that ... Our service extends through federal, state, and local Government, the private sector, and higher ...

Koniag

FSS Front Desk Clerk

Colorado Springs, CO · On-site

$13.75 - $17/hr

Koniag Advisory and Business Solutions, LLC (KABS), a Koniag Government Services company, is looking for an experienced Front Desk Clerk to support KGS and our government customer at Peterson Space ...

previous pagenext page

Showing results 21-40

All JobsTourism JobsHotel JobsHotel Receptionist JobsGovernment Front Desk Jobs

Government Front Desk information

See salary details

$9

$15

$20

How much do government front desk jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for government front desk in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is a government front desk?

Government front desk jobs typically involve serving as the first point of contact for visitors and callers at a government office or agency. Responsibilities include greeting and directing the public, answering phones, handling basic inquiries, scheduling appointments, and performing administrative tasks like filing and data entry. These roles require strong communication and organizational skills, as well as knowledge of the agency’s services and processes. Front desk staff play an important part in ensuring efficient and courteous service to the public.

What are the key skills and qualifications needed to thrive as a government front desk clerk, and why are they important?

To thrive as a Government Front Desk Clerk, you need strong organizational skills, attention to detail, and familiarity with office administration, often supported by a high school diploma or equivalent. Proficiency in office software (like Microsoft Office), document management systems, and sometimes experience with government-specific databases is typically required. Excellent interpersonal communication, patience, and problem-solving abilities help you effectively assist the public and manage inquiries. These skills ensure efficient front-line service, accurate record-keeping, and a positive experience for citizens interacting with government offices.

What are the common challenges faced by a government front desk employee, and how can they be managed?

Government Front Desk employees often encounter challenges such as handling a high volume of visitors, managing diverse inquiries, and addressing concerns from the public in a professional manner. Balancing these demands while maintaining confidentiality and adhering to established protocols requires strong organizational and communication skills. To manage these challenges, it's important to stay calm under pressure, clearly prioritize tasks, and rely on established resources or supervisors for guidance when needed. Building familiarity with office procedures and frequently asked questions can also help streamline daily responsibilities and improve visitor interactions.

What is the difference between Government Front Desk vs Government Customer Service Representative?

AspectGovernment Front DeskGovernment Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentPublic government offices, reception areasCall centers, offices, public service centers
Employer & Industry UsageGovernment agencies, municipal officesGovernment departments, public service agencies
Common Search & ComparisonCustomer interaction, front desk dutiesHandling inquiries, providing information

Both roles involve assisting the public and require similar credentials. The Government Front Desk typically handles in-person interactions at reception areas, while the Government Customer Service Representative may work in call centers or offices, focusing on answering inquiries and providing information. Both positions are essential for public service and share overlapping skills, but their work environments and specific duties differ slightly.

What cities are hiring for Government Front Desk jobs?

Cities with the most Government Front Desk job openings:

What are popular job titles related to Government Front Desk jobs?

For Government Front Desk jobs, the most frequently searched job titles are:

Government Front Desk jobs near you
Infographic showing various Government Front Desk job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.

Front Desk Representative

Columbia, SC • On-site

Eye Physicians & Surgeons of Columbia
See more jobs at Eye Physicians & Surgeons of Columbiaexternal

$15 - $20/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Eye Physicians & Surgeons of Columbia is looking for a knowledgeable, organized, enthusiastic candidate to work in a fast-paced, high-volume environment. Will serve as a first point of contact for all patients and is responsible for providing exceptional customer service to create a positive experience for everyone visiting or contacting our office. The position requires excellent communication and computer skills. Knowledge of managed care and government insurance types and scheduling in a medical setting is necessary. Previous medical office experience required.

REQUIREMENTS:

  • Prior experience in a medical office or healthcare setting.
  • Excellent communication skills, both verbal and written.
  • Demonstrated customer service skills with a friendly and approachable professional demeanor.
  • Ability to multitask in a fast-paced environment.
  • Strong attention to detail with a dedication to accuracy.
  • Ability to work independently and as part of a team.
  • A commitment to upholding patient confidentiality according to HIPAA regulations.
  • Professional phone etiquette is a must.
  • Proficient in Microsoft Office applications.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Greet patients in a professional and compassionate manner upon arrival, check-in patients, obtain insurance information and other necessary data to ensure complete and accurate registration.
  • Collect co-payments and payments for services rendered.
  • Answer multi-line phones, triage calls, and either direct the caller to the appropriate party or handle the caller’s needs.
  • Coordinate with clinical staff to ensure efficient patient flow.
  • Maintain cleanliness and organization of the front desk area.
  • Handle sensitive patient information with confidentiality and discretion.
  • Check-out patients and schedule future appointments.
  • Review schedules for referrals needed, obtain those that the office takes responsibility for and work with patients to obtain others.
  • Adhere to office policies and procedures to ensure quality service delivery.
  • Scan pertinent patient information into EHR.
  • Respond to and fulfill medical records requests.
  • Review eligibility report daily and work all accounts where eligibility is incomplete, inactive, or unverified.
  • Verify patient credits and generate account alerts for front desk.
  • Review all patient balances prior to their appointment and alert front desk of balances to collect.
  • Serve as a secondary back up to billing and insurance staff.
  • Prepare charts for the next clinic day.
  • Prepare and reconcile end of day report and balance cash drawer each day.

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Health savings account
  • Dental insurance
  • Employee assistance program
  • Life insurance
  • Paid time off
  • Employee discount
  • Uniform allowance