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Google Workspace Manager Jobs in Washington (NOW HIRING)

Senior Help Desk Technician

Washington, DC · On-site

$22.75 - $30.50/hr

Manage mobile devices using mobile device management systems IT Systems Support Support and troubleshoot technologies including: * Google Workspace * Microsoft Office * Adobe Acrobat * Network ...

Correlate alerts across EDR (SentinelOne, Defender for Endpoint), ITDR (M365, Google Workspace ... threat management across M365 and Google Workspace). * Hands-on experience with Google BigQuery ...

... for Google Workspace and/or M365, including multi-factor authentication, SSO integration, and context-aware access policies. * Partner with key stakeholders to architect, implement, and manage a ...

Design Google Workspace mobile application management controls for employee‑owned devices. * Automate provisioning, application deployment, patching, security baselines, inventory, and compliance ...

... management systems. * Experience supporting enterprise web platforms and technical documentation. * Strong experience with JavaScript and Google Workspace technologies. * Excellent analytical ...

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Utilize Microsoft Office Suite, Google Workspace, QuickBooks, and other office software for administrative tasks * Assist with office management duties including supply inventory, mail handling, and ...

Use Atlassian tools, including Jira, to manage requirements, user stories, tasks, defects, change requests, and project information. * Support the Microsoft 365-to-Google Workspace transition and ...

Showing results 21-40

Google Workspace Manager information

What does a Google Workspace Manager do?

A Google Workspace Manager is responsible for overseeing and administering a company's Google Workspace (formerly G Suite) environment. This includes managing user accounts, configuring security settings, ensuring data compliance, and providing support for various Google Workspace applications like Gmail, Drive, and Calendar. They also coordinate with IT teams to implement policies, troubleshoot issues, and ensure optimal performance and security across the platform. Additionally, they may train staff on best practices and new features within Google Workspace.

What are the key skills and qualifications needed to thrive as a Google Workspace Manager, and why are they important?

To thrive as a Google Workspace Manager, you need expertise in cloud-based IT administration, a deep understanding of Google Workspace (formerly G Suite), and relevant experience in user and security management. Familiarity with Google Admin Console, API integrations, scripting (such as Google Apps Script), and certifications like Google Workspace Administrator are typically required. Strong problem-solving, communication, and project management skills help you effectively support users and coordinate with teams. These skills are essential to ensure secure, efficient, and seamless collaboration across an organization’s digital environment.

What are some common challenges Google Workspace Managers face when supporting a large organization, and how can they prepare for them?

Google Workspace Managers in large organizations often encounter challenges such as managing user access at scale, ensuring data security, and keeping up with frequent platform updates. They may also need to balance the needs of different departments while maintaining consistent policies. Preparing for these challenges involves staying current with Google's administrative best practices, leveraging automation tools to streamline repetitive tasks, and actively participating in user training and support. Building strong relationships with IT and end-users is also crucial for effective troubleshooting and change management.

What is the difference between Google Workspace Manager vs Google Workspace Administrator?

AspectGoogle Workspace ManagerGoogle Workspace Administrator
CredentialsTypically requires Google Workspace certifications or related IT certificationsOften requires Google Workspace certifications or IT admin certifications
Work EnvironmentFocuses on managing Google Workspace tools, user accounts, and securityHandles overall system administration, user management, and technical support
Employer & Industry UsageUsed in organizations utilizing Google Workspace for collaborationCommon in IT departments managing enterprise Google Workspace environments
Search & Comparison IntentHigh overlap in responsibilities and skillsOften compared due to similar roles in Google Workspace management

Google Workspace Managers and Google Workspace Administrators both work within Google Workspace environments, but the Manager role often emphasizes strategic oversight and user management, while the Administrator handles technical configurations and system maintenance. The roles are closely related, with overlapping skills and certifications, making them frequently compared in job searches and industry discussions.

What are the most commonly searched types of Google Workspace jobs in Washington?

The most popular types of Google Workspace jobs in Washington are:

What are popular job titles related to Google Workspace Manager jobs in Washington?

For Google Workspace Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Google Workspace Manager jobs in Washington look for?

The top searched job categories for Google Workspace Manager jobs in Washington are:

What cities in Washington are hiring for Google Workspace Manager jobs?

Cities in Washington with the most Google Workspace Manager job openings:

Senior Help Desk Technician

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Re-posted 29 days ago


Job description

Role: Senior Help Desk Technician 

Location:Washington, DC 20005 (Onsite)

Type: Full-Time

Overview

We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington, DC. This role will serve as the primary point of contact for end-user technical support, ensuring reliable operation of laptops, mobile devices, enterprise applications, and network-connected equipment.

This is a hands-on, customer-facing position requiring strong troubleshooting skills and the ability to support both onsite and remote users.

Responsibilities

End-User Support

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Troubleshoot Windows and macOS laptops and desktops
  • Assist users with Google Workspace and Microsoft Office applications
  • Provide desk-side support for onsite staff

Device Setup and Configuration

  • Configure and deploy laptops, mobile phones, and tablets
  • Install software and perform operating system updates
  • Support device encryption and authentication tools
  • Manage mobile devices using mobile device management systems

IT Systems Support

Support and troubleshoot technologies including:

  • Google Workspace
  • Microsoft Office
  • Adobe Acrobat
  • Network printers and scanners
  • Mobile devices (iOS and Android)
  • Voicemail and communication systems
  • IT security tools such as CrowdStrike, Qualys, and authentication tokens

Help Desk Operations

  • Track incidents and service requests in a ticketing system
  • Provide timely issue resolution and escalate complex issues when needed
  • Maintain accurate documentation of troubleshooting steps and resolutions

Asset Management

  • Track and manage IT hardware inventory
  • Support annual IT hardware and software audits
  • Maintain device lifecycle documentation

Required Qualifications

  • 5+ years of Help Desk or Desktop Support experience
  • Strong experience supporting Windows and macOS environments
  • Experience with Google Workspace/Google Cloud
  • Experience troubleshooting network printers and mobile devices
  • Excellent customer service and communication skills
  • Ability to work independently in an onsite support role

Preferred Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • CompTIA A+ certification
  • ITIL Foundation certification
  • Google IT Support Professional Certification
  • Experience supporting federal government environments