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Google Usa Jobs in Ohio (NOW HIRING)

Enterprise IVR Ops Google CCAI

Cincinnati, OH · On-site

$102K - $127K/yr

The Operations Engineer is responsible for advanced troubleshooting, root cause analysis, and operational stability of a Google Contact Center AI (CCAI) platform integrated within a large-scale ...

The ideal candidate will have strong expertise in Java, API & Integration, Web Services, and Google ... Founded in 1996, the company is headquartered in Plainsboro, USA, with a team of 1001-5000 ...

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Google Usa information

See Ohio salary details

$5

$17

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How much do google usa jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for google usa in Ohio is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $17.84 per hour, depending on experience, location, and employer.

What are Google USA jobs?

Google USA jobs refer to the wide variety of employment opportunities available at Google's offices across the United States. These positions span numerous fields including engineering, product management, sales, marketing, design, and operations. Google is known for its innovative work environment, competitive benefits, and commitment to diversity and inclusion. Employees in the US often work on cutting-edge technologies and have access to professional development resources. To explore current job openings, candidates can visit Google's careers website.

What kinds of cross-functional collaboration can I expect as a Google USA employee?

At Google USA, cross-functional collaboration is a core part of the work culture. Employees frequently work with colleagues from different departments such as engineering, product management, marketing, and design to drive innovation and deliver user-centric solutions. This collaborative environment encourages knowledge sharing, creative problem-solving, and exposure to diverse perspectives. It's common to participate in regular meetings, brainstorming sessions, and project kick-offs with team members from various backgrounds, which fosters both professional growth and a strong sense of teamwork.

What are the key skills and qualifications needed to thrive as a Google USA employee?

To thrive as a Google USA employee, you generally need a strong educational background in your field (such as computer science, business, or marketing), relevant experience, and demonstrated problem-solving abilities. Familiarity with industry-standard tools, programming languages (like Python, Java, or SQL for technical roles), and Google Workspace applications is often expected, with some positions requiring certifications like Google Cloud certifications. Outstanding communication, creativity, and collaboration skills help individuals stand out in Google's dynamic, team-oriented environment. These skills and qualifications are crucial for driving innovation, adapting to rapid changes, and contributing effectively to Google's diverse and high-performing teams.

What is the difference between Google Usa vs Google Software Engineer?

AspectGoogle UsaGoogle Software Engineer
Required CredentialsBachelor's degree or higher, relevant experienceBachelor's degree in CS or related field, coding skills
Work EnvironmentCorporate office, remote optionsOffice-based, collaborative teams, remote possible
Employer & Industry UsageGoogle's US operations, tech industryGoogle's engineering teams, software development
Common Search & ComparisonGeneral info about Google US jobsTechnical roles at Google, software engineering jobs

Google Usa refers to the company's operations and job opportunities within the United States, encompassing a variety of roles beyond technical positions. In contrast, Google Software Engineer specifically focuses on technical roles involving software development, coding, and engineering tasks. While both roles may require similar educational backgrounds and work environments, Google Software Engineer is a specialized technical position within Google's broader US operations.

What are popular job titles related to Google Usa jobs in Ohio?

For Google Usa jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Google Usa jobs?

Cities in Ohio with the most Google Usa job openings:

Infographic showing various Google Usa job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,126 per year, or $17.4 per hour.

Enterprise IVR Ops Google CCAI

Volto USA

Cincinnati, OH • On-site

$102K - $127K/yr

Contractor

Posted 18 days ago


Job description

Job
Requirements* The Operations Engineer is responsible for advanced troubleshooting, root cause analysis, and operational stability of a Google Contact Center AI (CCAI) platform integrated within a large-scale enterprise IVR ecosystem. This role acts as the highest escalation point for production issues, requiring deep expertise in contact center architecture, cloud infrastructure (GCP), and observability/log analysis to ensure high availability and performance
Key
Responsibilities* Advanced Troubleshooting & Incident Response · Act as L3 operations escalation point for complex production incidents affecting IVR and CCAI flows · Perform deep-dive troubleshooting across: o Dialogflow CX / ES - Must Have o SIP/telephony integrations - Must Have o Middleware (APIs, orchestration layers) - Nice to Have · Correlate issues across multiple systems (telephony, cloud services, APIs) --- Log Analysis & Root Cause Identification · Analyze and correlate logs from: o Google Cloud Logging (Stackdriver) - Must Have o Dialogflow interaction logs - Must Have o Telephony/SIP logs (e.g., Genesys) - Nice to Have · Identify patterns such as: - The core of the skill set should be understanding the impacts o Intent misfires o Latency spikes
o API failures/timeouts o Authentication/token errors · Perform end-to-end trace analysis to identify root cause
Section IV - Job Qualifications & Skills
Section Details / Example Content
Domain Google CCAI / Enterprise IVR
Soft Skills - Excellent communication - Team collaboration - Documentation and knowledge sharing
Education
Requirements Optional
Certifications Optional
Section V - Sample Questions for Trai
Role Descriptions: Enterprise IVR Ops Google CCAI
Essential Skills: Enterprise IVR Ops Google CCAI
Desirable Skills:
Keyword:
Skills: CloudOps for Google Cloud
Experience Required: 6-8