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Google It Support Entry Level Jobs in Ontario (NOW HIRING)

BALANCED+ INC

IT Support Analyst (Level 1)

Mississauga, ON · On-site

CA$50K - CA$70K/yr

Job Title: IT Support Analyst Level 1 - (English and/or French Bi-Lingual) About This Job We are seeking a highly skilled IT Support Analyst - Level 1 (English and/or French Bi-Lingual) to join our ...

Td

IT Support Analyst III

Toronto, ON

CA$59.50K - CA$84K/yr

Technology Solutions Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and ... Support a positive work environment that promotes service to the business, quality, innovation and ...

Magna

IT Support Student (Summer 2026)

Newmarket, ON

CA$19.45 - CA$24.89/hr

As an IT Support Student, you will play a vital role in implementing IT projects on our production floor to enhance efficiency and quality. You will join a mature team where attention to detail ...

AfterShip

Senior IT Specialist

Toronto, ON · Hybrid

Who We're Looking For: * 5+ years of hands-on experience in IT Support with mastery of MacOS, iOS, and Google Workspace. * Proficiency with ticketing systems (Jira), MDM tools (Kandji), and ...

Td

IT Support Analyst- eFX, ION eTrading

Toronto, ON

CA$69.70K - CA$98.40K/yr

The IT Support Analyst position interacts with all users of eFX electronic applications including Front Office, Finance & Operations, Back Office, Treasury Credit, and Risk Management to develop and ...

Td

Sr. IT Support Analyst

London, ON

CA$81.60K - CA$115.20K/yr

... technology, trends and processes related to own area * Schedule changes to supported components in ... Learn more Additional Information: We're delighted that you're considering building a career with ...

Td

Sr. IT Support Analyst

Toronto, ON

CA$81.60K - CA$115.20K/yr

... technology, trends and processes related to own area * Schedule changes to supported components in ... Learn more Additional Information: We're delighted that you're considering building a career with ...

GAM Technical Services

L1 Support Hero

Ottawa, ON

CA$40K - CA$60K/yr

Collaborate closely with other IT support teams to ensure smooth service delivery. Stay current ... with new technologies, IT tools, and industry best practices to continually improve service quality.

Infoya

CA$45K - CA$53K/yr

We are seeking a motivated and customer-focused Bilingual Tier 1 IT Helpdesk Support Specialist (French/English) to join our IT team. Support Analysts serve as the primary point of contact for end ...

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All JobsGoogle It Support Entry Level JobsGoogle It Support Entry Level Jobs in Ontario

Google It Support Entry Level information

What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?

To thrive as a Google IT Support Entry Level professional, you need a strong understanding of computer hardware, troubleshooting, operating systems, and basic networking, typically backed by a high school diploma or a Google IT Support Professional Certificate. Familiarity with ticketing systems, remote desktop tools, and productivity software is commonly expected in this role. Strong communication skills, patience, and a customer-focused attitude help you effectively resolve user issues and work well with team members. These skills and qualities are crucial for delivering reliable technical support and maintaining smooth business operations.

What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?

Entry-level IT Support professionals at Google often encounter challenges such as troubleshooting a wide variety of technical issues across different platforms, managing multiple support tickets simultaneously, and adapting quickly to Google's fast-paced and innovative environment. Building strong communication skills is essential, as the role often involves assisting both technical and non-technical users. To prepare, candidates should familiarize themselves with Google's suite of tools, practice effective problem-solving techniques, and be ready to learn continuously as new technologies are adopted.

What is a Google IT Support Entry Level position?

A Google IT Support Entry Level position refers to an entry-level job role focused on providing technical support and troubleshooting for computer systems, hardware, and software. These professionals assist users with resolving IT-related issues, setting up equipment, and maintaining network systems. The role is designed for individuals starting their careers in IT, often after completing the Google IT Support Professional Certificate or similar training. It offers foundational experience in diagnosing technical problems, customer service, and understanding IT infrastructure.

What is the difference between Google IT Support Entry Level vs Help Desk Technician?

AspectGoogle IT Support Entry LevelHelp Desk Technician
CertificationsCompTIA A+, Google IT Support Professional CertificateCompTIA A+, HDI Customer Service Representative
Work EnvironmentCorporate, tech companies, remote optionsHelp desks, call centers, corporate IT support
Industry UsageWidely used in tech and corporate sectorsCommon in IT service providers and internal support teams
Search/Comparison IntentYesYes

Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

What are the most commonly searched types of Google It Support jobs in Ontario? The most popular types of Google It Support jobs in Ontario are:
What are popular job titles related to Google It Support Entry Level jobs in Ontario? For Google It Support Entry Level jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Google It Support Entry Level jobs in Ontario look for? The top searched job categories for Google It Support Entry Level jobs in Ontario are:
Google It Support Entry Level jobs near you
Infographic showing various Google It Support Entry Level job openings in Ontario as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
IT Support Analyst (Level 1)

IT Support Analyst (Level 1)

BALANCED+ INC

Mississauga, ON • On-site

CA$50K - CA$70K/yr

Full-time

Posted 9 days ago

Job description

Job Title: IT Support Analyst Level 1 - (English and/or French Bi-Lingual)

About This Job

We are seeking a highly skilled IT Support Analyst – Level 1 (English and/or French Bi-Lingual) to join our consulting team at BALANCED+ IT Consulting. The IT Support Analyst L1 will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and implementing solutions to improve the performance and reliability of IT systems. This individual will work closely with clients to understand their unique IT needs and provide solutions that meet those needs.

Responsibilities

  • Provide technical support at Level 1 to clients, troubleshoot and resolve technical issues, and implement solutions to improve the performance and reliability of IT systems.
  • Work with clients to understand their unique IT needs and provide consulting solutions that meet those needs
  • Respond to client inquiries and requests for assistance in a timely and professional manner
  • Monitor and maintain client IT systems to ensure they are running smoothly and efficiently
  • Assist senior IT managers and engineers in delivering complex projects
  • Provide training and documentation to clients on the use and maintenance of their IT systems
  • Assist in installation, configuration and troubleshooting LAN equipment, routers, Microsoft OS and applications in virtual environments, as well as installation, configuration and troubleshooting of data backups
  • Perform monitoring of customers’ equipment in real-time as well as on preventive maintenance program
  • Answer client calls and emails to triage software problems and needs
  • Learn and improve personal IT knowledge and skills
  • Identify and evaluate potential system improvements and upgrades
  • Keep abreast of new technologies and trends in IT to ensure that our clients have access to the latest solutions
  • Provide support and guidance to clients during the implementation of new IT systems
  • Communicate progress and deliverables to clients on a regular basis

Job Requirements

  • University or college degree in software development, computer science, engineering, or mathematics
  • Advanced knowledge of the computer and servers’ architecture, as well as computer networking
  • Ability to perform rotational shifts
  • Ability to perform after hour on call support
  • Ability to work on multiple projects at the same time
  • Able to work with little or no supervision
  • Strong command of English language, both oral and written (English and/or French Bi-Lingual)
  • Driver's license and car to travel to client sites
  • Positive attitude and desire to grow, learn new technologies and products
  • Basic knowledge of the PC architecture, as well as computer networking
  • Demonstrated ability to work effectively with emerging technologies

Required Skills

Required hands-on experience and knowledge proficiencies in the following areas:

  • Maximizer CRM
  • MS Office
  • Firewalls
  • Cybersecurity (VPN, MFA, EDR, phishing simulation, spam filtering)
  • MS Office 365
  • MS Exchange
  • MS SharePoint
  • MS Dynamics 365
  • PC support (Microsoft Office, Microsoft Windows 10, 11, Microsoft Teams)
  • MS Server 2019/2022
    • MS IIS
    • MS SQL Server
    • MS Active Directory
    • Exchange
    • DHCP
    • DNS
    • Printer
  • MS Windows Server
  • Experience in performing server reoccurring maintenance
  • Microsoft Windows Server Linus Ubuntu (LAMP stack)
  • MacBook troubleshooting
  • Virtualization (VMware, Hyper-V)
  • Computer Networking (firewalls, switches, WiFi, FortiNet FortiGate, TP-Link, HPE routers, CISCO)
  • Cloud (MS Azure, AWS, Office 365, ADFS)
  • Storage
  • Backup Systems / Data Backup (Veeam, Datto)
  • iPhone / Android
  • Printer setup & troubleshooting
  • Remote control
  • WordPress + hosting
  • VPN
  • ITIL/ITSM
  • Monitoring tools (Zabbix skills will be an asset)
  • Ticketing tools (Freshservice skills will be an asset)

Certifications:

· Relevant certifications such as Microsoft Certified: Azure Administrator, CompTIA Network+, ITIL Foundation, or equivalent are highly preferred.

Soft Skills:

· Strong analytical and troubleshooting skills.

· Proven ability to lead and mentor technical teams.

· Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical stakeholders.

Other:

· Experience working in an MSP environment is strongly preferred.

· Availability for on-call support as needed.

Location: Mississauga (Burnhamthorpe & Central Parkway West - near Erindale GO station)

Company Description

We’re seeking talented, motivated, and creative individuals to join our excellent team.