Provide entry-level onsite IT support for end users by following documented procedures and ... Google WorkspaceMicrosoft OfficeZoom and Slack * Help users with login issues, password resets, and ...
Provide entry-level onsite IT support for end users by following documented procedures and ... Google WorkspaceMicrosoft OfficeZoom and Slack * Help users with login issues, password resets, and ...
IT Support Specialist
Sault Sainte Marie, ON · On-site
Supporting employees with software and system issues across platforms such as Google Workspace ... Supporting IT projects, system rollouts, audits, equipment reviews, new location setups, and ...
IT Support Specialist
Sault Sainte Marie, ON · On-site
Supporting employees with software and system issues across platforms such as Google Workspace ... Supporting IT projects, system rollouts, audits, equipment reviews, new location setups, and ...
IT Support Engineer
£32K - £35K/yr
IT Support Engineer -Newmarket - 35,000 + Benefits Windows Server, Exchange Online, Office 365 ... Ability to 'Google' to find answers to issues quickly and efficiently Apply now for immediate ...
IT Support Engineer
£32K - £35K/yr
IT Support Engineer -Newmarket - 35,000 + Benefits Windows Server, Exchange Online, Office 365 ... Ability to 'Google' to find answers to issues quickly and efficiently Apply now for immediate ...
IT Support Specialist
Toronto, ON · On-site
... entry-level IT role. As our new IT Support Specialist, you will: * Support and analyze. You will ... act as the first point of contact to receive, diagnose, troubleshoot, document, and resolve ...
Quick apply
IT Support Specialist
Toronto, ON · On-site
... entry-level IT role. As our new IT Support Specialist, you will: * Support and analyze. You will ... act as the first point of contact to receive, diagnose, troubleshoot, document, and resolve ...
IT Support Technician
Vaughan, ON · On-site
CA$19 - CA$21/hr
IT Support Technician Company: J Dass Corp Location: Woodbridge/Vaughan, ON (with travel to multiple sites) Employment Type: Full-Time Compensation: $19.00 - $21.00 per hour Position Summary J Dass ...
Quick apply
IT Support Technician
Vaughan, ON · On-site
CA$19 - CA$21/hr
IT Support Technician Company: J Dass Corp Location: Woodbridge/Vaughan, ON (with travel to multiple sites) Employment Type: Full-Time Compensation: $19.00 - $21.00 per hour Position Summary J Dass ...
IT Support Analyst
Toronto, ON · On-site
The IT Support Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving end user help requests within established SLAs.
IT Support Analyst
Toronto, ON · On-site
The IT Support Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving end user help requests within established SLAs.
Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors ... Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.
Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors ... Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.
IT Support Officer
CA$25/hr
Job Title: IT Support Officer Term: Part-time, Temporary (20 hours/week) Department: IT Compensation: $25.00 per hour Reports to : Manager, IT Services Location: Ottawa, Ontario The IT Support ...
IT Support Officer
CA$25/hr
Job Title: IT Support Officer Term: Part-time, Temporary (20 hours/week) Department: IT Compensation: $25.00 per hour Reports to : Manager, IT Services Location: Ottawa, Ontario The IT Support ...
IT & Workplace Experience Specialist
Toronto, ON · On-site
CA$70K - CA$95K/yr
Flag risks proactively and contribute to policy updates as the business grows What You Bring * 2-4 years in an IT support, helpdesk, or workplace operations role * Hands-on experience with Google ...
IT & Workplace Experience Specialist
Toronto, ON · On-site
CA$70K - CA$95K/yr
Flag risks proactively and contribute to policy updates as the business grows What You Bring * 2-4 years in an IT support, helpdesk, or workplace operations role * Hands-on experience with Google ...
Flag risks proactively and contribute to policy updates as the business grows What You Bring * 2-4 years in an IT support, helpdesk, or workplace operations role * Hands-on experience with Google ...
Quick apply
Flag risks proactively and contribute to policy updates as the business grows What You Bring * 2-4 years in an IT support, helpdesk, or workplace operations role * Hands-on experience with Google ...
Now, thanks to our growth, we need a new IT Support Technician help us continue our upwards trajectory. If you're excited to work in a position with autonomy and responsibility at a growing, dynamic ...
Quick apply
Now, thanks to our growth, we need a new IT Support Technician help us continue our upwards trajectory. If you're excited to work in a position with autonomy and responsibility at a growing, dynamic ...
IT Support Officer
CA$25/hr
Job Title: IT Support Officer Term: Part-time, Temporary (20 hours/week) Department: IT Compensation: $25.00 per hour Reports to : Manager, IT Services Location: Ottawa, Ontario The IT Support ...
Quick apply
IT Support Officer
CA$25/hr
Job Title: IT Support Officer Term: Part-time, Temporary (20 hours/week) Department: IT Compensation: $25.00 per hour Reports to : Manager, IT Services Location: Ottawa, Ontario The IT Support ...
Role: Senior IT Support Specialist Type: Onsite Location: Kanata, Ontario [On-Site] Security Clearance: Must be eligible for up to a Top-Secret Security Clearance Job Overview We are seeking a highly ...
Role: Senior IT Support Specialist Type: Onsite Location: Kanata, Ontario [On-Site] Security Clearance: Must be eligible for up to a Top-Secret Security Clearance Job Overview We are seeking a highly ...
Information Technology Support Specialist
London, ON · Hybrid
CA$45K - CA$65K/yr
Your opportunity Dillon's Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to ...
Information Technology Support Specialist
London, ON · Hybrid
CA$45K - CA$65K/yr
Your opportunity Dillon's Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to ...
Information Technology Support Specialist
London, ON · Hybrid
CA$45K - CA$65K/yr
Your opportunity Dillon's Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to ...
Information Technology Support Specialist
London, ON · Hybrid
CA$45K - CA$65K/yr
Your opportunity Dillon's Informational Technology is seeking an IT Support Specialist to fill an existing vacancy within our multidisciplinary team of professionals. You will have the opportunity to ...
IT Support Specialist
CA$65K - CA$75K/yr
As an IT Support Specialist based in our Toronto office, you'll play a critical role in supporting both our Support Centre staff and dental clinics across the network. Reporting to the Manager, IT ...
IT Support Specialist
CA$65K - CA$75K/yr
As an IT Support Specialist based in our Toronto office, you'll play a critical role in supporting both our Support Centre staff and dental clinics across the network. Reporting to the Manager, IT ...
IT Support Associate
Toronto, ON · On-site
As our new IT Support Associate, you will provide Level 1 and Level 2 technical support across multiple locations, with a focus on Microsoft 365, Azure Active Directory (Azure AD) user and license ...
Quick apply
IT Support Associate
Toronto, ON · On-site
As our new IT Support Associate, you will provide Level 1 and Level 2 technical support across multiple locations, with a focus on Microsoft 365, Azure Active Directory (Azure AD) user and license ...
IT Support Assistant
CA$21 - CA$25/hr
Position Title: IT Support Assistant Employment Status: 6 months Contract Position Status : This is not a Bargaining Unit position. This posting is for a new vacancy Hours of Work/Schedule: Monday to ...
IT Support Assistant
CA$21 - CA$25/hr
Position Title: IT Support Assistant Employment Status: 6 months Contract Position Status : This is not a Bargaining Unit position. This posting is for a new vacancy Hours of Work/Schedule: Monday to ...
IT Support Assistant
Oshawa, ON · On-site
CA$21 - CA$25/hr
Position Title: IT Support Assistant Employment Status: 6 months Contract Position Status : This is not a Bargaining Unit position. This posting is for a new vacancy Hours of Work/Schedule: Monday to ...
Quick apply
IT Support Assistant
Oshawa, ON · On-site
CA$21 - CA$25/hr
Position Title: IT Support Assistant Employment Status: 6 months Contract Position Status : This is not a Bargaining Unit position. This posting is for a new vacancy Hours of Work/Schedule: Monday to ...
We are currently seeking a Part-Time Temporary IT Support & Infrastructure Coordinator to join our team. This position is based in Hamilton, ON and reports to the Senior Manager, Quality & Risk. The ...
Quick apply
We are currently seeking a Part-Time Temporary IT Support & Infrastructure Coordinator to join our team. This position is based in Hamilton, ON and reports to the Senior Manager, Quality & Risk. The ...
Google It Support Entry Level information
What are the key skills and qualifications needed to thrive as a Google IT Support Entry Level professional, and why are they important?
What are some common challenges faced by entry-level IT Support professionals at Google, and how can they prepare for them?
What is a Google IT Support Entry Level position?
What is the difference between Google IT Support Entry Level vs Help Desk Technician?
| Aspect | Google IT Support Entry Level | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Google IT Support Professional Certificate | CompTIA A+, HDI Customer Service Representative |
| Work Environment | Corporate, tech companies, remote options | Help desks, call centers, corporate IT support |
| Industry Usage | Widely used in tech and corporate sectors | Common in IT service providers and internal support teams |
| Search/Comparison Intent | Yes | Yes |
Google IT Support Entry Level roles focus on foundational IT skills, customer service, and troubleshooting, often requiring certifications like CompTIA A+ or Google's certificate. Help Desk Technicians perform similar tasks but may have more emphasis on customer interaction and ticket management. Both roles are entry-level, share similar environments, and are frequently compared by job seekers exploring IT support careers.

Job description
Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided.
Key ResponsibilitiesUser Support- Provide walk-up and desk-side support for common IT issues
- Assist users with basic questions and requests
- Support new hire and intern onboarding activities
- Deliver friendly, professional customer service
- Escalate issues when troubleshooting steps are exhausted
- Assist with setup and basic troubleshooting of:Laptops, monitors, keyboards, mice, and peripherals Mobile phones and tablets
- Perform simple break/fix actions: Device swaps Cable replacement Power and connectivity checks
- Support basic printer issues (paper jams, toner replacement)
- Assist users with common applications, including:Google WorkspaceMicrosoft OfficeZoom and Slack
- Help users with login issues, password resets, and MFA prompts
- Follow runbooks to resolve common application issues
- Perform basic conference room checks:Powering on equipmentVerifying displays and connections
- Report and escalate AV issues using documented procedures
- Assist users with basic connectivity issues:Wi-Fi connectionVPN login
- Perform simple checks (cables, adapters, device settings)
- Escalate network issues to senior support teams
- Assist with:Account access requestsDevice enrollment and setup
- Follow security procedures for device handling and returns
- Help manage IT inventory and storage areas
- Assist with asset tagging and equipment tracking
- Prepare equipment for new hires, reuse, or return
- Support equipment vending machines if applicable
- Follow documented procedures, runbooks, and checklists
- Accurately log and update tickets in the ITSM system
- Participate in training, onboarding, and refresher sessions
- Ask questions and seek guidance when needed
- Meet assigned ticket volume targets
- Follow SLAs and escalation timelines
- Maintain positive customer satisfaction scores
- Respond promptly to walk-up and chat requests
- 0-1 year of IT support or customer service experience (training provided)
- Basic familiarity with:Windows or macOSCommon productivity tools
- Strong communication and customer service skills
- Willingness to learn and follow procedures
- Reliable onsite presence and punctuality
- IT coursework, certification, or technical training
- Experience in retail, hospitality, or customer support roles
- Interest in growing a career in IT support
#LI-MM1
Employment Type: INTL Regular FT