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Goodwill Jobs in Washington, DC (NOW HIRING)

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Goodwill information

See Washington, DC salary details

$49.3K

$97.5K

$139.3K

How much do goodwill jobs pay per year?

As of Sep 2, 2026, the average yearly pay for goodwill in Washington, DC is $97,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $117,200.00 per year, depending on experience, location, and employer.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Washington, DC?

The most popular types of Goodwill jobs in Washington, DC are:

What are popular job titles related to Goodwill jobs in Washington, DC?

For Goodwill jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Goodwill jobs in Washington, DC look for?

The top searched job categories for Goodwill jobs in Washington, DC are:

Goodwill jobs near you
Infographic showing various Goodwill job openings in Washington, DC as of August 2026, with employment types broken down into 25% Full Time, and 75% Part Time. Highlights an 100% In-person job distribution, with an average salary of $97,538 per year, or $46.9 per hour.

Sales Associate Montrose PT

Goodwill of Greater Washington

Rockville, MD

$15.25 - $17.50/hr

Part-time

Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Overview

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative environment and make a positive and sustainable impact on our community. 

Goodwill offers exciting opportunities for professional growth, and robust benefits, including the option for same day pay, accrued personal time off (PTO), premium pay for working certain holidays, basic life insurance, individual and family dental and vision benefits, pet insurance, generous employee discounts, and access to an employee assistance program (EAP).  403(b)/401(k) plan with match available after 1 year. 

Responsibilities

Essential Competencies:

Action Oriented Customer Focus Composure Time Management

Essential Duties and Responsibilities:

1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely manner3. Able to ensure items are rung accurately on the register4. Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator 5. Maintains knowledge of merchandise and answers customer's questions courteously and promptly6. Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections. 7. Maintains clean professional appearance

Other Duties and Responsibilities:

1. Maintain an orderly and clean register area 3. Maintain familiarity with store security procedures and exercise security practices when necessary4. Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms) 5. Perform other duties as assigned by management

Qualifications

Required Qualifications

1. Ability to effectively communicate with customers and GGW associates 2. Ability to provide exceptional customer service to all of our customers 3. Ability to settle customer complaints 4. Ability to perform basic math skills 5. Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift)6. Ability to bend and lift up to 40 pounds frequently 7. Basic working knowledge of computer applications and the internet

Preferred Qualifications

1. A minimum of six months of previous work experience2. High School Diploma or equivalent3. Previous experience working in a retail environment4. Excellent customer service related skills 5. Working knowledge of a cash register6. Multilingual with complete fluency in English

Employment Type: PART_TIME

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