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Goodwill of Greater Washington

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Goodwill - Retail Sales Associate

Sterling, VA · On-site

$18/hr

Enjoy the opportunity to be the face of our retail operations and learn something new every day while Goodwill prepares you to advance in your career. Sales team members work in a collaborative ...

Goodwill of Greater Washington

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Goodwill - (Retail) - General Manager

Germantown, MD · On-site

$70K/yr

Goodwill offers exciting opportunities for professional growth, and robust benefits, including personal time off (PTO), paid holidays, basic life insurance, short/long term disability benefits ...

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All JobsGoodwill JobsGoodwill Jobs in Washington, DC

Goodwill information

See Washington, DC salary details

$49.3K

$97.5K

$139.3K

How much do goodwill jobs pay per year?

As of Aug 3, 2026, the average yearly pay for goodwill in Washington, DC is $97,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $117,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Washington, DC? The most popular types of Goodwill jobs in Washington, DC are:
What are popular job titles related to Goodwill jobs in Washington, DC? For Goodwill jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Washington, DC look for? The top searched job categories for Goodwill jobs in Washington, DC are:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Washington, DC as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $97,538 per year, or $46.9 per hour.

Merchandise Processor Warehouse Center FT

Goodwill

Woodbridge, VA • On-site

$14.25 - $17.75/hr

Other

Posted 5 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

667th of 761 rated non-profit organizations

Job description

Job Title

Partner with retail team members in a high-energy, fast-paced environment to perform a variety of critical inventory management responsibilities. You'll sort, process, and prepare donated merchandise for display and sale in your own retail store. Our shoppers will love you!

Responsibilities

Essential Competencies:

Action Oriented Customer Focus Composure Time Management

Essential Duties and Responsibilities:

1. Transfers merchandise from containers to determine appropriateness for the sales floor in accordance with established guidelines.

2. Stays abreast of brand name, designer labels, current and vintage styles.

3. Prepare items for the sales floor. Evaluate items to determine quality, pricing, value and salability.

4. Counts number of items processed and records on official log.

5. Sorts apparel into boutique, salable, and salvage categories according to quota.

6. Places items on hangers, places hangers on rolling rack, and transports them to the sales floor keeping similar items grouped.

7. Counts pieces of clothing and records on Daily Hanger Report.

8. Places non-sellable merchandise in the appropriate container.

9. Follows good safety and security practices including reporting safety hazards and injuries to the manager on duty.

10. Maintains a pace at which one is able to meet required productivity goals (quotas) for pieces processed.

11. Maintains a clean, neat uniform and appearance.

Other Duties and Responsibilities:

1. Assists in the collection and stocking of donated merchandise.

2. Provides excellent service to Goodwill's donors and retail customers.

3. Performs other duties as directed.

Qualifications

Required Qualifications:

1. Ability to perform basic math.

2. Ability to read, write, and comprehend basic instruction.

3. Ability to effectively communicate verbally with associates and customers.

4. Ability to perform continuous walking, stooping, standing, bending, lifting, kneeling and climbing for prolonged periods of time (up to 7 hours per 8 hour shift).

5. Ability to lift max of 25 lbs pounds frequently.

Preferred Qualifications:

1. A minimum of six months of previous work experience.

2. High school diploma or equivalent.

3. Previous experience working in a warehouse environment.

4. Previous experience working with merchandise pricing.

5. Basic computer skills.

6. Multilingual with proficiency in English.

What Goodwill Of Central & Southern Indiana employees say

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