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Goodwill Jobs in Springfield, MO (NOW HIRING)

Up to $250/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Expy team! The ideal ...

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Expy team! The ideal ...

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Expy team! The ideal ...

Up to $500/month MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Expy team! The ideal ...

Relief CSR Driver

Springfield, MO · On-site

$14.50 - $19.75/hr

As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities ...

Relief CSR Driver

Springfield, MO · On-site

$14.50 - $19.75/hr

As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities ...

Relief CSR Driver

Springfield, MO · On-site

$14.50 - $19.75/hr

As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities ...

Relief CSR Driver

Springfield, MO

$13.50 - $18.25/hr

As advocates for the organization, Relief CSRs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities ...

Accounts Receivable Advisor

Springfield, MO · On-site

$19 - $25.25/hr

Ability to effectively communicate information to administer policies, maintain goodwill. * Ability to interpret payment plan policies, billing regulations and financial aid regulations. * Ability to ...

Showing results 21-29

Goodwill information

See Springfield, MO salary details

$39.6K

$78.3K

$111.9K

How much do goodwill jobs pay per year?

As of Sep 8, 2026, the average yearly pay for goodwill in Springfield, MO is $78,336.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $94,100.00 per year, depending on experience, location, and employer.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are popular job titles related to Goodwill jobs in Springfield, MO?

For Goodwill jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Goodwill jobs in Springfield, MO look for?

The top searched job categories for Goodwill jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Goodwill jobs?

Cities near Springfield, MO with the most Goodwill job openings:

Infographic showing various Goodwill job openings in Springfield, MO as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $78,336 per year, or $37.7 per hour.

Retail Shift Supervisor

MERS Goodwill

Springfield, MO • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Key responsibilities

  • Supervise, direct, and train assigned staff to ensure they perform their primary functions.

  • Provide customer service to donors, shoppers, and staff, and de-escalate customer dissatisfaction.

  • Exercise independent judgment in assigning daily job duties and ensure store staffing and operations are maintained.


MERS Goodwill rating

7.7

Company rating: 7.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

186th of 788 rated non-profit organizations


Job description

Required Travel: 0% 
Position Type: Hourly Full-Time  
Hourly Rate: $19.50
Bonus Potential: Up to $250/month 

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Retail Shift Supervisor to join our Springfield Store - Kansas Expy team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications
  • No degree is required. High School Diploma/GED preferred.
  • 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required. 
  • Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork. 
  • Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills.
  • Comfortable with workplace technology like registers, scheduling, and inventory management software.
Primary Duties/Responsibilities
  • Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
  • Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.
  • Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
  • Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
  • Helps to identify and recommend employees with proven performance for advancement.
  • Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
  • Must read, follow, model, and enforce all agency policies, procedures, and values.
  • Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary.  Audits, edits, and approves payroll.
  • Eliminates wasteful practices through process improvement.
  • Maintains a professional appearance, adhering to MERS Goodwill's dress code.
  • Other duties as assigned.
Benefits
  • Monthly Bonus up to $500.00
  • Individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
  • 401(A) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount
  • Paid holidays
  • Flexible Schedules
  • Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer.  MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.


MERS Missouri Goodwill requires various background and records checks upon employment.


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