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Goodwill Jobs in Houston, MS (NOW HIRING)

Vestis

Route Sales Support Driver

Tupelo, MS · On-site

$40K - $54K/yr

As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. Responsibilities/Essential ...

All JobsGoodwill JobsGoodwill Jobs in Houston, MS

Goodwill information

See Houston, MS salary details

$38.7K

$76.6K

$109.4K

How much do goodwill jobs pay per year?

As of Jul 26, 2026, the average yearly pay for goodwill in Houston, MS is $76,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What job categories do people searching Goodwill jobs in Houston, MS look for? The top searched job categories for Goodwill jobs in Houston, MS are:
What cities near Houston, MS are hiring for Goodwill jobs? Cities near Houston, MS with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Houston, MS as of July 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $76,583 per year, or $36.8 per hour.
Service Representative/Driver (Class D)

Service Representative/Driver (Class D)

Mitchell Companies

Shannon, MS • On-site

$48K - $50K/yr

Full-time

Posted 28 days ago

Job description

JOB DESCRIPTION

Position: Service Representative (Class D License Required)

Reports to: Delivery Manager

Schedule: Tuesday-Friday 5:00 A.M - 3:30 P.M or Until Finished

Starting Pay: $48,000 - $50,000 annually

Job Summary

The Service Representative is responsible for delivering products to retail accounts safely and efficiently, ensuring exceptional customer service, market compliance, and merchandising standards. This position also supports promotional execution and acts as a key liaison between the company and retail customers. The Service Representative is expected to operate company vehicles professionally and comply with all applicable safety and DOT regulations.

Essential Duties and Responsibilities

  1. Delivery and Servicing
  • Deliver assigned product routes efficiently, accurately, and safely.
  • Perform check in process with customer and rotate product (FIFO) at designated point of sale location.
  • Load all products into assigned location ensuring product labels are faced and visible to consumers at point of sale.
  • Handle product returns and manage inventory within accounts.
  • Provide outstanding customer service, respond to customer requests, and escalate issues to the supervisor when needed.
  • Monitor backroom inventory and ensure stock is kept clean, neat, and organized.
  • Support “on-call” deliveries, pull-ups, and special events as scheduled.
  • Inform office staff of any changes in assigned account details.
  1. Merchandising and Promotion
  • Execute all authorized promotional activities and display standards in accounts.
  • Apply themed point-of-sale (POS) materials based on marketing plans.
  • Assist in building and maintaining primary and secondary product displays.
  • Maintain accurate, organized records of POS tools on the delivery vehicle.
  • Monitor product performance and report slow-moving inventory for redistribution.
  • Ensure Mitchell Distributing dominates shelf and display space using all available POS materials.
  1. Sales and Account Development
  • Partner with pre-sales personnel to prevent out-of-stocks and improve order accuracy.
  • Identify new sales opportunities within assigned accounts and report findings to your pre-sales representative.
  • Build and maintain goodwill with all assigned accounts by representing Mitchell Distributing in a professional, courteous, and respectful manner.
  • Supervise, train, and evaluate Route Assistants to ensure quality service.
  1. Safety and Compliance
  • Maintain a valid Class A Commercial Driver’s License (CDL) and inform your supervisor of any violations or changes.
  • Maintain a current DOT physical card.
  • Complete daily pre- and post-trip inspections and document findings per DOT and company guidelines.
  • Drive assigned vehicle safely and maintain a clean driving record.
  • Maintain a clean delivery vehicle (interior and exterior) and a clean working area daily.
  • Follow all company safety practices and Anheuser-Busch procedures.
  • Report any accidents or equipment damage immediately using company documentation.
  • Safeguard all company property, equipment, and funds—responsibility for lost or damaged assets may result in reimbursement requirements.
  1. Administrative and Operational Responsibilities
  • Make accurate daily bank deposits for route collections.
  • Complete all delivery paperwork, route logs, and impact documentation accurately and on time.
  • Communicate competitive activity, route issues, or service opportunities to management.
  • Adhere to all company policies and procedures, including those in the Employee Handbook.
  • Represent Mitchell Distributing and Anheuser-Busch positively at all times.

Minimum Requirements

  • High school diploma or GED
  • Valid Class A CDL and clean driving record
  • Ability to supervise and train Route Assistants
  • Basic communication and customer service skills
  • Willingness to work a flexible schedule including weekends and holidays as needed
  • Basic understanding of sales and merchandising principles
  • Strong attention to detail and organizational skills

Physical Requirements

  • Ability to lift and carry up to 50 lbs routinely
  • Ability to push and pull carts weighing over 100 lbs
  • Ability to stoop, bend, reach overhead, and walk throughout the day
  • Frequent entry and exit from commercial trucks
  • Must be able to meet physical demands required for safe and efficient delivery operations

Work Environment

  • Exposure to outdoor elements during loading/unloading
  • Fast-paced delivery environment requiring attention to timing and accuracy
  • Frequent customer interaction and team collaboration

Additional Information

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign other related duties and responsibilities as needed to meet organizational needs.

Equal Employment Opportunity Statement

Mitchell Companies is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.


Employment offers are conditional and subject to the satisfactory completion of a background check and drug screening. Failure to meet the company’s established criteria may result in withdrawal of the employment offer.