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Goodwill Jobs in Texas (NOW HIRING)

Serves as a Goodwill ambassador to the community. * Leads the day-to-day operations of the sales floor. * Ensures that Retail Store Associates and Customer Service Manager are well-trained and ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills)

Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment.

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills)

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill ...

Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. * Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): * High ...

Shift Lead

Rockwall, TX · On-site

$12.75 - $15.75/hr

Goodwill Industries of Dallas, Inc. exists to help persons with disabilities and other barriers to employment get jobs so that each can experience dignity, purpose, and self-sufficiency. Goodwill ...

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Goodwill information

See Texas salary details

$40.5K

$80.2K

$114.6K

How much do goodwill jobs pay per year?

As of Jul 15, 2026, the average yearly pay for goodwill in Texas is $80,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $96,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does Goodwill not take for donations?

Goodwill typically does not accept hazardous materials, large appliances, furniture with stains or damage, or items that are broken or unsafe. They also do not accept used mattresses, car seats, or items that do not meet safety standards. Donors should ensure items are clean and in good condition before donating.

Does Goodwill wash clothes before putting them out?

Goodwill employees typically do not wash clothing before putting it out for sale. Items are usually sorted, inspected, and priced, but washing is generally not part of the process unless specified or requested. Workers may clean or spot-treat items if necessary, depending on store policies and available resources.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What do they mean by Goodwill?

In a job context, Goodwill typically refers to the nonprofit organization that operates thrift stores and provides job training and employment services. Working for Goodwill may involve retail, customer service, or warehouse tasks, often requiring teamwork and basic skills. The term can also refer to the positive reputation or value a company has beyond its tangible assets, but in employment, it most commonly relates to the organization itself.

Is Goodwill a good place to donate books?

Goodwill is a reputable organization that accepts book donations to support its job training and community programs. Donating books to Goodwill helps fund their services and provides affordable items to the community. It is a common and convenient option for donating used books.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Texas? The most popular types of Goodwill jobs in Texas are:
What are popular job titles related to Goodwill jobs in Texas? For Goodwill jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Texas look for? The top searched job categories for Goodwill jobs in Texas are:
What cities in Texas are hiring for Goodwill jobs? Cities in Texas with the most Goodwill job openings:
Infographic showing various Goodwill job openings in Texas as of July 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $80,233 per year, or $38.6 per hour.
Director of Retail - Goodwill Industries of Northwest Texas

Director of Retail - Goodwill Industries of Northwest Texas

Goodwill Industries of Northwest Texas

Lubbock, TX • On-site

$103K/yr

Full-time

Re-posted 25 days ago


Job description

Company Description
Goodwill Industries of Lubbock opened their doors in 1967 with a donation from the Lubbock Lions Club and the Downtown Rotary Club.
Goodwill opened a small workshop and store at 715 28th Street in Lubbock, Texas. In 1967, Goodwill provide training and employment to 20 disabled staff and program participants. Training included small electronic repair, shoe repair, laundry, furniture repair, including wicker re-caning, and sewing. Program participants provided sub-contract services for "Laundry", "Cleaning Shop worker", "Store Clerks" , "Janitors", & "Warehousemen." In 1967 Goodwill received approximately 3000 bags of donations yearly and generated approximately $103,000 in revenue annually.
Goodwill Industries of Lubbock, Inc. (GIL) acquired 21 counties in the Panhandle of Texas and 3 counties in Oklahoma in 2009. GIL now encompasses 45 counties in central and north Texas. GIL opened a 50,000 square foot facility in Amarillo Texas in June of 2010. GIL employment capacity is at 252+ people. 80 percent of the employees have a least one disability or barrier to employment
In 2015, Goodwill provided employment related services to more than 18,586 people across the South Plains and Panhandle Region of Texas.
Job Description
The Director of Retail provides direction of all activities pertaining to the region's production and sales, including support and leadership to individual store locations within the Northwest Texas of Goodwill Industries; ensures that the highest quality of customer service is provided at all retail locations; provides administrative support in areas of compliance and procedures. The position reports directly to the CEO and consults with Director of Workforce Development, Human Resources, and administration in matters relating to job function.
This is a field operational job with travel to Goodwill Industries retail stores and warehouses.
Qualifications
This position requires a minimum of three years of supervisory experience and at least five years of retail experience. Previous experience with Goodwill Retail Stores is preferred. A college degree is preferred, but not required. This position will directly supervise 7-10 General Managers and will indirectly supervise retail personnel.
  • Experience working effectively and respectfully with people with disabilities and/or barriers to employment.
  • Knowledge and skill in operating standard office equipment (phone, copier, fax, etc.) and personal computer with Microsoft Office products.
  • Must have valid driver's license and be insurable under Agency insurance.

Additional Information
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All your information will be kept confidential according to EEO guidelines.
Essential Duties and Responsibilities:
All job functions are to be performed following safety guidelines and regulations
  1. Oversight and direction of retail and e-commerce stores in Lubbock, Plainview, Wolfforth and Amarillo; as well as any additional retail store(s) to be added within our 45-county region. Promotes the general goals and objectives for Goodwill Industries of Northwest Texas.
  2. Assist in recruiting, training, and developing a highly motivated and effective team of a Retail Mentor, General Managers, Assistant Managers and store staff.
  3. Provides guidance, leadership and coaching to General Managers and Retail Mentor.
  4. Directs a production processes that minimizes waste and double handling, has an orderly work flow and practices effective sorting and pricing procedures while operating within an established budget.
  5. Responsible for the development and implementation of the agency's donated goods and sales strategies leading to the profitability of the total retail operations; and for providing general direction, through the functional Store Managers, for the on-going operations of all retail stores and e-commerce, excluding the Pound Store.
  6. Direct a profitable E-Commerce business, implementing individual production quotas and best practices. Engage in the shopgoodwill.com community for best practices. Operate within budget requirements.
  7. Work with the Director of Operations and CEO to assure proper maintenance, repair, and renovation of existing facilities and other assets to provide safe, clean, and attractive sales environments. Ensure standardized merchandising expectations are met.
  8. Work with CEO, Goodwill Industries International (GII) and other key staff to identify and implement new sites for stores and/or donation centers to increase Goodwill's footprint in accordance to the agency's strategic plan.
  9. Analyze and monitor expenditures and other financial information to ensure that expenses are consistent and approved. Develop budgets for increasing revenue, safeguarding margin and improving services. Recommend expenditures needed in order to increase efficiency and services of responsible functional areas.
  10. Consult with Director of Workforce Development and Human Resources regarding employee relation issues.
  11. Monitor turnover and review termination (exit) interviews to assess recruitment and retention issues and enhance job retention strategies and procedures.
  12. Actively engage with the leadership team, participate in professional development activities and committees as requested by the CEO. Model high level engagement, leadership, teamwork, work ethic and positivity.
  13. Provide excellent customer service to both external and internal customers.
  14. Engage GII in consultative retail visits, preparation for CARF Certification and the implementation of Kaizen in all stores.
  15. Other duties as assigned by the CEO

Annual Compensation: $50,000 - $63,000