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Goodwill Work information

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$12

$19

$26

How much do goodwill work jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for goodwill work in the United States is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.36 per hour, depending on experience, location, and employer.

What is the difference between Goodwill Work vs Retail Associate?

AspectGoodwill WorkRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentNonprofit thrift stores, donation centersRetail stores, shopping environments
Employer & Industry UsageGoodwill Industries, nonprofit sectorPrivate retail chains, department stores
Common Search & ComparisonYesYes

Goodwill Work typically involves roles in nonprofit thrift stores focusing on donation processing, customer service, and community support. Retail Associate positions are found in commercial retail stores, emphasizing sales, stocking, and customer interaction. While both roles require similar skills and work environments, Goodwill Work is associated with nonprofit missions, whereas Retail Associates work in for-profit retail settings.

What is Goodwill work?

Goodwill work refers to employment opportunities and job training programs provided by Goodwill Industries, a nonprofit organization. Goodwill offers a range of jobs in retail stores, donation centers, and administrative offices, along with supportive services like resume building and interview coaching. The goal is to help individuals with barriers to employment gain valuable skills and experience so they can find and maintain meaningful work. Goodwill also reinvests proceeds from its stores into community-based programs to further support job seekers.

What are some common challenges faced by employees working at Goodwill, and how can they be overcome?

Employees at Goodwill often encounter challenges such as managing a fast-paced retail environment, handling a diverse range of donated goods, and providing customer service to a wide variety of shoppers. Adapting to shifting tasks—from sorting donations to operating the register—can require flexibility and strong organizational skills. Teamwork and open communication with supervisors can help address these challenges, and Goodwill typically provides on-the-job training and support to ensure employees feel prepared and valued as part of the mission-driven team.

What are the key skills and qualifications needed to thrive as a Goodwill employee, and why are they important?

To thrive as a Goodwill employee, you generally need strong customer service skills, basic retail or warehouse experience, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and safe material handling procedures is often required. Dependability, teamwork, and a positive attitude are essential soft skills that help create a welcoming environment for customers and coworkers. These abilities ensure efficient store operations, excellent customer experiences, and support Goodwill’s mission-driven workplace.
More about Goodwill Work jobs
What cities are hiring for Goodwill Work jobs? Cities with the most Goodwill Work job openings:
What job categories do people searching Goodwill Work jobs look for? The top searched job categories for Goodwill Work jobs are:
Goodwill Work jobs near you
Infographic showing various Goodwill Work job openings in the United States as of July 2026, with employment types broken down into 29% Locum Tenens, 47% Full Time, 18% Part Time, and 6% Summer. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,562 per year, or $19.5 per hour.

Goodwill Retail Director

Easter Seals Goodwill Northern Rocky Mountain

Salt Lake City, UT

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Directly supervises Goodwill store managers within designated area. Will oversee operations of the stores to effectively ensure that they meet their planned goals. Will maximize profitability of stores by establishing and applying sound management policies pertaining to organization, production, transportation, sales, community relations, employment practices, budgets, schedules, and workflow. Director is a liaison between Easter Seals-Goodwill administration and Goodwill Managers and supports the company in all issues. Monitors the safety program with a goal of 0 accidents.

Requirements

  • Sensitive to guest needs and wishes
  • Ability to work effectively with people with disabilities or other special needs preferred
  • Must have computer experience and be competent in internet use and a variety of computer software applications.
  • Must be able to read, write and speak the English language in order to communicate with staff and guests.

Physical Requirements

  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all requirements of the job.
  • Moderate lifting and bending
  • Overtime and evenings required to meet deadlines
  • Willingness and ability to travel as needed within the territory of ESGW and to national meetings.
  • Must have reliable transportation, a good driving record, valid driver’s license, and proof of personal vehicle insurance.
  • All positions require the completion of a background check.  Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

  • High School/Equivalent
  • 5+ years
  • Retail experience in a high-level management position that supervised multiple retail sites.
  • Experience in product flow and efficiency of operations is required.
  • Supervisory experience for more than 20 Team Members
  • Experience developing public relations/advertising/promotional plans

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness (“PSLF”) program.  Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms.  Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and welcomes all qualified applicants. We are dedicated to ensuring a fair and equitable recruitment process. We are committed to providing an inclusive and welcoming environment for all members of our team and candidates seeking employment with us. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We strive to create a workplace where individuals from all backgrounds and experiences can thrive and contribute their unique perspectives to our mission.

If you require an accommodation during the application process, please let us know, and we will make every effort to provide the necessary support.

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