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Goodwill Store Jobs in Worcester, MA (NOW HIRING)

mmgoodwill

Sales Associate - Worcester

Worcester, MA

$15 - $17.25/hr

The incumbent is frequently exposed to dust in the store environment. AMERICANS WITH DISABILITIES ACT Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with ...

GameStop Inc

Store Manager (Store 2551)

Woonsocket, RI · On-site

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

GameStop

Store Manager (Store 2551)

Woonsocket, RI · On-site

  • PTO

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

GameStop Inc

Store Manager (Store 4848)

Smithfield, RI · On-site

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

GameStop

Store Manager (Store 4848)

Smithfield, RI · On-site

  • PTO

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

Burlington Stores

Retail Store Leadership

Natick, MA · On-site

$24.50 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and ...

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Michaels Stores

Retail Store Manager

Maynard, MA · On-site

$69K - $93K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - BOS-MAYNARD, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Michaels Stores

Retail Store Manager

Sturbridge, MA

$60K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Michaels Stores, Inc.

Retail Store Manager

Sturbridge, MA · On-site

$60K - $81K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Store - STURBRIDGE, MA Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a ...

Burlington Stores, Inc.

Retail Store Leadership

Natick, MA · On-site

$24.50 - $36/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and ...

Tailored Brands

Store Manager

Northborough, MA · On-site

$23.45 - $34.51/hr

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

Citi Trends

Store Manager

Worcester, MA

  • Medical

  • Dental

  • Retirement

  • PTO

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent ...

Citi Trends

Store Manager

Worcester, MA · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

We are growing and investing in our stores, our people, and our leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent ...

KOHLS

Store Manager

North Smithfield, RI · On-site

About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and associate engagement. You will ...

Kohl's

Store Manager

North Smithfield, RI

Role Specific Information About the Role As Store Manager you will provide oversight and leadership for the entire store team. You are the primary leader for delivering customer experience and ...

Burlington

Store Manager

East Brookfield, MA · On-site

$65K - $86K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Store Manager, you'll be responsible for successfully managing all store operations tasks to maximize sales results while bringing "Our Burlington" values to life in your store. You will be a ...

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Showing results 21-40

All JobsGoodwill Store JobsGoodwill Store Jobs in Worcester, MA

Goodwill Store information

See Worcester, MA salary details

$11

$22

$35

How much do goodwill store jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for goodwill store in Worcester, MA is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.63 per hour, depending on experience, location, and employer.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

How to pass a Goodwill Store interview?

To pass a Goodwill Store interview, prepare by researching the organization, understanding the job responsibilities, and demonstrating good customer service skills. Dress appropriately, arrive on time, and answer questions clearly and honestly, highlighting relevant experience and a positive attitude. Showing reliability and a willingness to work as part of a team can improve your chances of success.

What positions are available at Goodwill Store?

Goodwill Stores typically offer positions such as cashier, sales associate, donation attendant, stock clerk, and management roles. These jobs often require customer service skills, the ability to operate cash registers, and physical stamina for stocking and organizing merchandise.

What are popular job titles related to Goodwill Store jobs in Worcester, MA?

For Goodwill Store jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Goodwill Store jobs in Worcester, MA look for?

The top searched job categories for Goodwill Store jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Goodwill Store jobs?

Cities near Worcester, MA with the most Goodwill Store job openings:

Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Worcester, MA as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,470 per year, or $22.8 per hour.

Sales Associate - Worcester

mmgoodwill

Worcester, MA

$15 - $17.25/hr

Full-time

Re-posted 28 days ago

Job description

SUMMARY:

This position is responsible for providing high-quality service to customers through efficient sales and effective merchandising in a pleasant and clean retail environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • Processes customer sales quickly and accurately on the cash register.
  • Processes cash transactions and customer checks, charges and store credits, and accurately balances register drawer.
  • Provides customer service by knowing inventory, sale information, store policies and procedures, and other related information.
  • Keeps merchandise neat and organized by appropriately distributing stock and pulling stock when necessary.
  • Assesses merchandise and makes pricing recommendations to the Store Manager or Assistant Store Manager.
  • Maintains an orderly store appearance by vacuuming, sweeping, dusting, washing mirrors, doors and windows, and keeping register area clean.
  • Ensures loss prevention by monitoring dressing rooms and observing customers.
  • Answers the store telephone.
  • May perform other duties as assigned.

QUALIFICATION REQUIREMENTS:

  • High School graduate/GED or equivalent work experience preferred
  • Previous retail experience preferred.
  • Must be able to speak and understand English.
  • Ability to work with a diverse staff, customer base, and individuals with disabilities is essential.
  • Ability to determine when to direct a problem situation to a supervisor required.
  • Satisfactory results of all required background checks.

PHYSICAL DEMANDS:

The physical demands that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, and talk and hear.
  • The employee is frequently required to move racks, bins and stock, and must lift and/or move up to 50 pounds. 
  • Specific vision abilities required by this job include depth perception, peripheral vision, the ability to distinguish basic colors and the ability to adjust vision to bring objects into focus. 
  • Position requires standing for long periods of time.

WORK ENVIRONMENT: 

The work environment an employee is exposed to while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The position is located in a normal retail store environment. 
  • The noise level is typically moderate. 
  • The incumbent is frequently exposed to dust in the store environment.

AMERICANS WITH DISABILITIES ACT

Morgan Memorial Goodwill Industries, Inc. complies with all aspects of the Americans with Disabilities Act (ADA) and state disability laws. This means that we will not discriminate against qualified individuals with a disability in any phase of the employment relationship including application for employment, hiring, promotions and/or advancement opportunities, termination, compensation, training and any other conditions or privileges of employment.

     This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

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