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Goodwill Store Jobs in Worcester, MA (NOW HIRING)

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Waltham - ADC Attendant (weekends)

Waltham, MA

$16.25 - $20/hr

Join the team at Goodwill, a community based non-profit that operates retail stores across Massachusetts. The Retail Donation Attendant staffs donation centers and is the face of Goodwill in the ...

The UPS Store

Be Seen First

Retail Store Associate

Fitchburg, MA · On-site

$17 - $19/hr

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week). Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5 ...

The UPS Store

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Retail Store Associate

Westford, MA · On-site

$17 - $19/hr

The UPS Store in Westford, MA is currently searching for an experienced Retail Sales Associate to work full time (up to 40 hours per week). Our store hours are Mon-Fri 8am-6:30pm, Saturday 9:00am-5 ...

The Good Feet Store

Assistant Store Manager

Shrewsbury, MA · On-site

$65K - $80K/yr

Assistant Store Manager At The Good Feet Store, we don't sell inserts. We help people walk without painsometimes for the first time in years. We change lives every day, and we're looking for leaders ...

GameStop

Store Manager (Store 4848)

Smithfield, RI · On-site

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

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How much do goodwill store jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for goodwill store in Worcester, MA is $22.82, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $26.63 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Worcester, MA? For Goodwill Store jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Worcester, MA look for? The top searched job categories for Goodwill Store jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Goodwill Store jobs? Cities near Worcester, MA with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Worcester, MA as of July 2026, with employment types broken down into 18% Full Time, 73% Part Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,470 per year, or $22.8 per hour.
Waltham - ADC Attendant (weekends)

Waltham - ADC Attendant (weekends)

Morgan Memorial Goodwill Industries

Waltham, MA • On-site

$17 - $19/hr

Full-time

Posted 13 days ago

Job description

Morgan Memorial Goodwill Industries' mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work. Not charity, but a chance.
Join the team at Goodwill, a community based non-profit that operates retail stores across Massachusetts. The Retail Donation Attendant staffs donation centers and is the face of Goodwill in the communities where they are located. Retail Donation Attendants are responsible for interacting with donors in a positive way, accepting donations of clothing and household goods, tracking the number of donors, and sorting donations into categories. The individual is also responsible for maintaining the area around the donation center.
The minimum requirements for this position include:
  • High School diploma/GED or equivalent preferred.
  • Previous customer service experience preferred.
  • Ability to speak and understand English.
  • Ability to stand for long periods.
  • Ability to lift/move 50 pounds and push hampers of 250 pounds.
  • Acceptable results of CORI check.

A detailed position description is available upon request.
Multiple positions are available throughout the organization.
Join the team at Goodwill working as a donation center attendant with donated goods, entry-level positions are available.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

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