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Goodwill Store Jobs in Wayne, NJ (NOW HIRING)

The UPS Store #0647

Retail Store Manager

New York, NY · On-site

$55K/yr

The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store's team delivers world ...

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How much do goodwill store jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for goodwill store in Wayne, NJ is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Wayne, NJ? For Goodwill Store jobs in Wayne, NJ, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Wayne, NJ look for? The top searched job categories for Goodwill Store jobs in Wayne, NJ are:
What cities near Wayne, NJ are hiring for Goodwill Store jobs? Cities near Wayne, NJ with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Wayne, NJ as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,182 per year, or $22.7 per hour.

Retail Store Manager

The UPS Store #0647

New York, NY • On-site

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

This position is for the retail location of The UPS Store - not the warehouse or corporate.

The Retail Store Manager is responsible for the day-to-day operations of the retail location. He or she will open and close the store, manage productivity and ensure the store's team delivers world-class customer service to all customers, monitor cost control and expenses, and provide weekly and monthly reports to the franchise owner. The Store Manager is ultimately accountable for profit/loss, continuous improvement, service delivery levels, personnel management, and business development.

The UPS Store is a network of individually owned and operated franchised service centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County, Long Island NY including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre, Huntington Station and one location in NYC.

The ideal candidate has a post high school education (college coursework or a degree), five years of customer facing retail management and store operations experience. Strong supervisory / managerial / leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to “listen and lead.” He or she must have a dynamic personality and must be able to motivate a sales team to optimize performance.

Compensation $55,000 per year and up, depends on skills and experience with room for growth. 

RESPONSIBILITIES

  • Performs personnel management, which includes recruiting, training, scheduling, and coaching associates
  • Schedules work assignments and facilitates weekly or monthly staff meetings
  • Monitors, evaluates and maximizes customer service delivery and customer satisfaction
  • Develops and implements the store marketing program
  • Available on weekends as required
  • Manages the stores financial's and prepares/provides reporting
  • Manages inventory
  • Reviews daily employee timesheets and submits for payroll processing
  • Oversees store maintenance, including cleanliness, safety, and organization
  • Performs other duties as assigned

QUALIFICATIONS

  • 5 years of customer-facing retail operations experience. 
  • Advanced education degree, coursework, or tech school desired
  • Previous store management experience required, including personnel and financial management experience
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Bona fide management / leadership skills
  • Willing to accept full accountability for store operations

BENEFITS

  • Flexible Schedule (no late nights), the stores are open Mon-Fri 8:30am -7pm, Sat 10am to 5pm, Sun 10am to 3pm.
  • Vacation & Sick Pay
  • Insurance; medical, dental and vision
  • Holidays
  • 401K Retirement Savings Plan with match
  • Paid Training
  • Employee Discounts
  • Uniforms Provided

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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