Customer Service Representative
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... Enforce store policy as it relates to front end operations and assist store managers with ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... Enforce store policy as it relates to front end operations and assist store managers with ...
Customer Service Representative
Kingston, PA · On-site
$15.25 - $20.75/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... Enforce store policy as it relates to front end operations and assist store managers with ...
Customer Service Representative
Kingston, PA · On-site
$15.25 - $20.75/hr
To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... Enforce store policy as it relates to front end operations and assist store managers with ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Customer Service Representative
Scranton, PA · On-site
$15.75 - $21.50/hr
Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...
Store Manager
Dickson City, PA · On-site
To see the full , please click the link below: Store Manager Full-Time Careers at Gabe's Offer: * Flexible Schedules * Employee Discount and Assistance Program * Wide Range of Employee Benefit ...
Store Manager
Dickson City, PA · On-site
To see the full , please click the link below: Store Manager Full-Time Careers at Gabe's Offer: * Flexible Schedules * Employee Discount and Assistance Program * Wide Range of Employee Benefit ...
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Assistant Manager/Key Carrier you ...
New
Quick apply
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Assistant Manager/Key Carrier you ...
New
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 371
Tunkhannock, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 371
Tunkhannock, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 76
Archbald, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 76
Archbald, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 209
Clarks Summit, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Store Manager - Store 209
Clarks Summit, PA · On-site
$63K - $70K/yr
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...
Goodwill Store information
See Scranton, PA salary details
$11.42 - $13.56
2% of jobs
$13.56 - $15.70
6% of jobs
$17.34 is the 25th percentile. Wages below this are outliers.
$15.70 - $17.85
22% of jobs
$17.85 - $19.99
15% of jobs
The median wage is $20.68 / hr.
$19.99 - $22.13
15% of jobs
$22.13 - $24.27
12% of jobs
$25.01 is the 75th percentile. Wages above this are outliers.
$24.27 - $26.41
9% of jobs
$26.41 - $28.55
10% of jobs
$28.55 - $30.70
5% of jobs
$30.70 - $32.84
3% of jobs
$32.84 - $34.98
1% of jobs
$11
$22
$34
How much do goodwill store jobs pay per hour?
As of Aug 9, 2026, the average hourly pay for goodwill store in Scranton, PA is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $26.39 per hour, depending on experience, location, and employer.
What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?
Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.
What is a Goodwill Store?
A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.
What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?
To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.
What is the difference between Goodwill Store vs Retail Associate?
| Aspect | Goodwill Store | Retail Associate |
|---|---|---|
| Required Credentials | High school diploma or equivalent, basic customer service skills | High school diploma or equivalent, customer service experience |
| Work Environment | Retail setting, donation processing, sales floor | Retail environment, assisting customers, stocking shelves |
| Employer & Industry Usage | Nonprofit thrift stores, retail industry | For-profit retail stores, retail industry |
| Common Search & Comparison | Often compared for entry-level retail roles in nonprofit settings | Common retail job, but less frequently compared to nonprofit stores |
Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.
What are popular job titles related to Goodwill Store jobs in Scranton, PA? For Goodwill Store jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Scranton, PA look for? The top searched job categories for Goodwill Store jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Goodwill Store jobs? Cities near Scranton, PA with the most Goodwill Store job openings:
$15.75 - $21.50/hr
Full-time
Re-posted 14 days ago
Redner's Markets rating
5.9
Based on 143 frontline employees who took The Breakroom Quiz
64th of 122 rated grocery stores
Job description
POSITION TITLE: Customer Service Manager
DEPARTMENT: Front End
REPORTS TO: Store Director/Bookkeeper
FLSA STATUS: Non-Exempt
JOB SUMMARY:
To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.
ESSENTIAL JOB FUNCTIONS:
1) Promote customer goodwill by providing high standards of customer service.
2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.
3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.
4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.
5) Delegate responsibilities to cashiers as prescribed by store management.
6) Conduct training programs for new associates, as well as associates already on board.
7) Assist cashiers with price checks.
8) Keep store management and scan coordinator informed of all pricing problems.
9) Assist customers with returned merchandise, over rings, and overcharges.
10) Approve customer checks and enforce check cashing policies.
11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.
12) Order and control front end supplies (register paper, ribbons, etc.)
13) Greet and customers and be observant of people in the store.
14) Abide by all company policies as stated in the Employee Handbook.
SUPPLEMENTAL JOB FUNCTIONS:
1) Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.
MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.
2) Strong analytical and mathematics skills for conducting accurate audits.
3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.
What Redner's Markets employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Redner's Markets
Sourced by ZipRecruiter
Industry
Food and beverage wholesalers
Company size
1,001 - 5,000 Employees
Headquarters location
Reading, PA, US
Year founded
1970