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Assistant Goodwill Jobs in Scranton, PA (NOW HIRING)

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Kingston, PA · On-site

$15.25 - $20.75/hr

To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Kingston, PA · On-site

$15.25 - $20.75/hr

To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Kingston, PA · On-site

$15.25 - $20.75/hr

To supervise and direct all front end personnel and activities. 1) Promote customer goodwill by ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ... and assist store managers with discipline of front end associates who fail to abide by company ...

Customer Service Representative

Scranton, PA · On-site

$15.75 - $21.50/hr

ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ... and assist store managers with discipline of front end associates who fail to abide by company ...

Senior Accountant

Pittston, PA · On-site

$75K - $85K/yr

... * Assist in preparation of the company's annual budget. * Post weekly payroll entries and reconcile payroll-related accounts. * Maintain goodwill schedules and support periodic impairment ...

Assistant Goodwill information

What is the difference between Assistant Goodwill vs Store Associate?

AspectAssistant GoodwillStore Associate
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRetail store, nonprofit organization settingRetail store, various retail environments
Employer & Industry UsageGoodwill Industries, nonprofit retail sectorVarious retail companies, including nonprofit and for-profit stores
Common Search & ComparisonYesYes

Assistant Goodwill and Store Associate roles both involve retail work in a store environment, often requiring similar skills and credentials. The main difference is that Assistant Goodwill may include additional responsibilities related to nonprofit operations, donation processing, and community outreach, whereas Store Associates focus primarily on sales and customer service. Both positions are common in retail settings and serve similar functions, but Assistant Goodwill roles often emphasize supporting the nonprofit mission.

What are popular job titles related to Assistant Goodwill jobs in Scranton, PA? For Assistant Goodwill jobs in Scranton, PA, the most frequently searched job titles are:
What job categories do people searching Assistant Goodwill jobs in Scranton, PA look for? The top searched job categories for Assistant Goodwill jobs in Scranton, PA are:
What cities near Scranton, PA are hiring for Assistant Goodwill jobs? Cities near Scranton, PA with the most Assistant Goodwill job openings:
Infographic showing various Assistant Goodwill job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Customer Service Representative

Redner's Markets

Scranton, PA • On-site

$15.75 - $21.50/hr

Other

Re-posted 17 days ago


Redner's Markets rating

5.9

Company rating: 5.9 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores


Job description

Customer Service Manager

To provide and maintain high standards of customer service throughout the front end operations. To supervise and direct all front end personnel and activities.

1) Promote customer goodwill by providing high standards of customer service.

2) Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3) Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4) Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5) Delegate responsibilities to cashiers as prescribed by store management.

6) Conduct training programs for new associates, as well as associates already on board.

7) Assist cashiers with price checks.

8) Keep store management and scan coordinator informed of all pricing problems.

9) Assist customers with returned merchandise, over rings, and overcharges.

10) Approve customer checks and enforce check cashing policies.

11) Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12) Order and control front end supplies (register paper, ribbons, etc.)

13) Greet and customers and be observant of people in the store.

14) Abide by all company policies as stated in the Employee Handbook.

Provide for proper staffing of Service Center and provide proper training for Acting Customer Service Supervisor.

1) Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2) Strong analytical and mathematics skills for conducting accurate audits.

3) Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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