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Goodwill Store Jobs in Rome, GA (NOW HIRING)

Goodwill of Chattanooga

Store Manager

Dalton, GA · On-site

$19/hr

JOB TITLE: Store Manager FLSA STATUS: Exempt, Full Time REVIEWED BY: Shelly Goodin ORIGINALLY ... Through words and actions support Chattanooga Goodwill's Mission, Vision, and Values; furthermore ...

Goodwill of Chattanooga

Store Associate - FT

Dalton, GA · On-site

$15/hr

Who is Goodwill Industries of the Greater Chattanooga Area? Since 1923, Goodwill Industries of the Greater Chattanooga Area helps people transform potential into opportunity! With 17 store locations ...

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Goodwill Store information

See Rome, GA salary details

$11

$22

$35

How much do goodwill store jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for goodwill store in Rome, GA is $22.88, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Rome, GA? For Goodwill Store jobs in Rome, GA, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Rome, GA look for? The top searched job categories for Goodwill Store jobs in Rome, GA are:
What cities near Rome, GA are hiring for Goodwill Store jobs? Cities near Rome, GA with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Rome, GA as of August 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $47,596 per year, or $22.9 per hour.

Store Manager

Goodwill of Chattanooga

Dalton, GA • On-site

$19/hr

Full-time

Posted 6 days ago

Job description

JOB TITLE: Store Manager
FLSA STATUS: Exempt, Full Time REVIEWED BY: Shelly Goodin
ORIGINALLY WRITTEN: 11/30/2022 UPDATED: 12/19/2025
CEO/PRESIDENT APPROVAL: Gena Weldon DATE: 12/23/2025
POSITION PURPOSE
Store Manager manages the operations of donated merchandise in accordance with established business practices for the success of a retail store by developing sales and controlling expenses.
JOB FUNCTIONS
  • Through words and actions support Chattanooga Goodwill's Mission, Vision, and Values; furthermore, actions and decisions will align with organizational guiding principles.
  • Maintain organization, employee, and participants confidentiality. Violation of confidentiality may be cause for termination.
  • Punctual and dependable attendance.
  • Manage budget and maintain expenditures in accordance with the Organization, departmental, and store financial goals.
  • Comply with Organization policies and Donated Goods Retail standard operating procedures (SOPs) and the Organization's safety and security policies and procedures.
  • Hire, fire, train, evaluate, motivate, develop, and supervise all store personnel to maintain and exceed the Organization's operational standards.
  • Greet, assist, and provide excellent customer service to donors and customers.
  • Resolve any complaints and communicate with the management team.
  • Maintain proficiency for tasks required in all workstations.
  • Monitor and maintain overall store appearance and housekeeping to Organization standards.
  • Perform all functions performed by store personnel.
  • Attend all meetings and training as required by the Organization and conduct all monthly meetings with store employees.
  • Maintain all company records and reports accurately and in a timely fashion.
  • Meet store sales goals and operate within budgetary guidelines.
  • Oversee production and rotation of merchandise, ensure quality of merchandise and proper pricing.
  • Review and be familiar with Goodwill Industries of the Greater Chattanooga Area safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.
  • Assist at other store locations as needed.
  • Perform other duties as assigned.

KEY KNOWLEDGE AND EXPERIENCE
  • High School degree or GED, required.
  • Associate degree or completion of related retail management course work preferred.
  • 5 years of experience in a supervisory role of 15 or more employees preferred and/or demonstrated success in a DGR leadership position with completion of Goodwill assigned training.
  • High level of attention to detail.
  • Must have excellent oral and written communication skills in English as well as interpersonal skills, bilingual a plus.
  • Must be proficient in Microsoft Office products such as Word, Excel, PowerPoint, and Outlook.
  • Must be able to adapt to growth and a changing environment within the Organization.
  • Ability to complete and maintain: CPR and First Aid certifications.
  • Ability to transfer to any Goodwill Industries of the Greater Chattanooga Area within the territory.
  • Reliable transportation and communication required.
  • Willingness and ability to travel as needed for organizational purposes, including to other sight locations and regular meetings.
  • Must be available to work during operating business hours as needed for business operations. Work schedule includes days, evenings, holidays and weekends are required.

DIRECT REPORTS
Assistant Store Manager, Shift Leaders, Store Associate

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