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Goodwill Store Jobs in Utah (NOW HIRING)

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Goodwill Store information

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$32

How much do goodwill store jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for goodwill store in Utah is $20.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Utah? For Goodwill Store jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Utah look for? The top searched job categories for Goodwill Store jobs in Utah are:
What cities in Utah are hiring for Goodwill Store jobs? Cities in Utah with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Utah as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $43,310 per year, or $20.8 per hour.

Customer Service Representative

Easterseals-Goodwill

West Jordan, UT • On-site

$15 - $20.25/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Apply at: www.esgw.org/jobs
Greets and assists guests and/or donors. Retail duties will include replenishing stock and/or removing merchandise from the sales floor, changing and maintaining displays, and helping to keep store neat and clean. Performs duties according to the established Best Practices of ESGW. The Customer Service Rep position requires a demonstration of competence in cashiering. Must be willing to be flexible in work assignments to satisfy store needs. Must be cross-trained and assist in all aspects of retail operations, as directed. Duties include, but are not limited to:
  • Ensures guest service standards are met.
  • Utilizes the "Guest Ready" book to help keep the store clean and organized.
  • Acknowledges and greets guests who come within 10 feet.
  • Asks guests to "Round-Up" to generate funds to support programs.
  • Accurately processes guest merchandise-return transactions.
  • Witnesses Team Member purchases, according to policy.
  • Completes quarterly Safety Analysis.
  • Monitors potential safety hazards, reports them, and helps correct them.
  • Assists with Asset Protection measures by acknowledging guests and alerting supervisors/managers of suspicious behaviors.
  • Applies Guest Service standards; providing clean and organized work area at check stands.
  • Demonstrates reliability, communicates constructively, listens actively, and shares willingly with the team.

Requirements
  • Knowledge of merchandise, cash register operations, and change-making.
  • Ability to work with people having different abilities.
  • Able to perform repetitive tasks independently.
  • Knowledge of current trends helpful.
  • Must be able to work flexible hours, days, evenings, and weekends. Available to work all shifts (weekends and nights a must).
  • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Physical Requirements
  • Requires standing, stooping, bending, and carrying for entire shift (excluding break times). Requires the use of hands for simple grasping, pushing and pulling, and fine manipulation.
  • Requires standing, stooping, bending, or carrying for extended periods. Requires moving 20-100 pounds by lifting, team lifting, or with mechanical assistance. Requires tolerance to extreme changes in temperature and humidity.
  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all job requirements.
  • Able to stand, stoop, bend, or carry for extended periods.
  • Able to move 20-100 pounds by lifting, team lifting, or with mechanical assistance.
  • Able to go up and down steps.
  • Tolerance to extreme changes in temperature and humidity.

Experience
  • 0-2 years
  • High school/Equivalent
  • Knowledge of merchandise, cash register operations, and change-making.
  • Ability to work with people having different abilities.
  • Able to perform repetitive tasks independently.
  • Knowledge of current trends helpful.
  • Ability to work flexible hours, days, evenings, and weekends. Available to work all shifts desired.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:
  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.
Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.
Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.
We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.
If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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