ZipRecruiter

Log In

1

Goodwill Store Jobs in Tennessee (NOW HIRING)

Goodwill

Retail Store Associate

Murfreesboro, TN · On-site

$13.75 - $15.75/hr

Drop bank deposit at the stores assigned bank and be followed by a member of the Goodwill store staff. * Follow retail dress code for sales area, including wearing a smock. * Able to perform opening ...

next page

Showing results 1-20

All JobsGoodwill Store JobsGoodwill Store Jobs in Tennessee

Goodwill Store information

See Tennessee salary details

$10

$20

$32

How much do goodwill store jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for goodwill store in Tennessee is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Tennessee? For Goodwill Store jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Tennessee look for? The top searched job categories for Goodwill Store jobs in Tennessee are:
What cities in Tennessee are hiring for Goodwill Store jobs? Cities in Tennessee with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Tennessee as of June 2026, with employment types broken down into 2% Full Time, 96% Part Time, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $43,179 per year, or $20.8 per hour.
Retail Store Associate

Retail Store Associate

Goodwill

Murfreesboro, TN • On-site

$13.75 - $15.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

586th of 682 rated non-profit organizations

Job description

Job Posting

Job Location: Murfreesboro

Job Summary: The Retail Store Associate will provide customer service to donors and customers in daily operations of the store in an effort to reach preset sales goals. Properly prepare donated items for retail sale. Serving customers and donors is a priority.

Essential Functions

Sales:

  • Keep store well stocked, displayed and clean.
  • Provide prompt and accurate checkout while operating a cash register.
  • Verify bank deposit and cash drawer at close of business.
  • Communicate over/shorts to Accounting and Retail before leaving for the evening.
  • Drop bank deposit at the stores assigned bank and be followed by a member of the Goodwill store staff.
  • Follow retail dress code for sales area, including wearing a smock.
  • Able to perform opening and closing procedures per retail policy.

Donations:

  • Greet donors promptly and cheerfully to offer assistance and being courteous and appreciative to all donors
  • Offer every donor a receipt.
  • Be knowledgeable of acceptable donations, decline donations when appropriate.
  • Record donations.
  • Sort products into specific containers according to sorting procedures.
  • Wear personal protective gear.

Processing:

  • Meet production goals for grading, sorting, hanging, pricing and tagging donated items in preparation for retail sale.
  • Keep store stocked in accordance with production goals by transferring saleable items to sales floor.
  • Prepare products for shipping in accordance with the standard operating procedure.
  • Wear personal protective gear.

All Areas:

  • Communicate directives and lead staff during the shift.
  • Be available to customers and exhibiting a high level of customer service.
  • Be at designated work area ready to work by the scheduled time.
  • Communicate shipping and transportation concerns to store management.
  • Willing to work at other stores as needed.
  • Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
  • Maintain a clean and safe work environment.
  • Regular, reliable attendance, as defined in Goodwill's attendance policy.
Minimum Qualifications

Required Skills:

Education:

  • No education requirements

Experience:

  • No experience necessary

Knowledge and Skills:

  • Able to communicate effectively with other store employees.
  • Able to learn new processes quickly and possesses strong organizational skills.
  • Able to problem-solve, prioritize and be able to multi-task.
  • Able to do basic math (addition, subtraction, multiplication and division) and manage a budget.
  • Able to operate cash register.
  • Basic computer skills.

Apply