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Goodwill Store Jobs in Delaware (NOW HIRING)

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Store Manager

Newark, DE · On-site

$80K - $92K/yr

As a Store Manager, you'll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This isn't just a job; it's an opportunity to foster growth ...

Office Clerk

Dover, DE

$15.50 - $20/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Office Clerk

Dover, DE

$15.50 - $20/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Customer Service Representative

Lewes, DE · On-site

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Office Clerk

Dover, DE · On-site

$12.25 - $16/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... Promote customer goodwill by providing high standards of customer service. * Supervise and schedule ...

Office Clerk

Dover, DE · On-site

$15.50 - $20/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Office Clerk

Dover, DE · On-site

$12.25 - $16/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Office Clerk

Dover, DE · On-site

$15.50 - $20/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops ...

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant ...

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops ...

Analyzes Store reports to evaluate controllable expenses and overall Store performance. * Addresses any variance to Company standards with appropriate action plan, partnering with the District ...

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

The Store Manager is responsible for all facets of store operations and directly influences the performance of everyone who interacts with guests. Using elements of GameStop's buy, sell, trade, and ...

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care ...

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Goodwill Store information

See Delaware salary details

$11

$22

$35

How much do goodwill store jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for goodwill store in Delaware is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Delaware? For Goodwill Store jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Goodwill Store jobs? Cities in Delaware with the most Goodwill Store job openings:
Customer Service Representative - West Dover

Customer Service Representative - West Dover

Redners Markets

Dover, DE

$16 - $21.75/hr

Part-time

Re-posted 11 days ago


Redner's Markets rating

5.9

Company rating: 5.9 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

64th of 119 rated grocery stores


Job description

POSITION TITLE:  Customer Service Manager

DEPARTMENT:      Front End     

REPORTS TO:         Store Director/Bookkeeper

FLSA STATUS:        Non-Exempt

 

 

 

JOB SUMMARY:

To provide and maintain high standards of customer service throughout the front end operations.  To supervise and direct all front end personnel and activities.

ESSENTIAL JOB FUNCTIONS:

1)         Promote customer goodwill by providing high standards of customer service.

2)         Supervise and schedule activities of front-end personnel to ensure consistent application of high customer courtesy standards.

3)         Prepare and maintain effective work schedules for front-end personnel to keep customer inconvenience to a minimum.

4)         Enforce store policy as it relates to front end operations and assist store managers with discipline of front end associates who fail to abide by company policies and procedures.

5)         Delegate responsibilities to cashiers as prescribed by store management.

6)         Conduct training programs for new associates, as well as associates already on board.

7)         Assist cashiers with price checks.

8)         Keep store management and scan coordinator informed of all pricing problems.

9)         Assist customers with returned merchandise, over rings, and overcharges.

10)       Approve customer checks and enforce check cashing policies.

11)       Maintain a regular cleaning schedule and overall good housekeeping of the front end.

12)       Order and control front end supplies (register paper, ribbons, etc.)

13)       Greet and customers and be observant of people in the store.

14)       Abide by all company policies as stated in the Employee Handbook.

SUPPLEMENTAL JOB FUNCTIONS:

 

1)         Provide for proper staffing of Service Center and provide proper training for Acting          Customer Service Supervisor.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

 

1)         Strong oral and written communication skills for dealing with customers, employees, and Vendors.

2)         Strong analytical and mathematics skills for conducting accurate audits.

3)         Must be knowledgeable in federal and state child labor laws regarding employment of individuals under the age of 18.


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