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Goodwill Jobs in Delaware (NOW HIRING)

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Goodwill information

See Delaware salary details

$43.5K

$86.2K

$123.1K

How much do goodwill jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in Delaware is $86,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $103,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What does a Goodwill employee do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Delaware? The most popular types of Goodwill jobs in Delaware are:
What are popular job titles related to Goodwill jobs in Delaware? For Goodwill jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Delaware look for? The top searched job categories for Goodwill jobs in Delaware are:
What cities in Delaware are hiring for Goodwill jobs? Cities in Delaware with the most Goodwill job openings:
Goodwill jobs near you
Infographic showing various Goodwill job openings in Delaware as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $86,193 per year, or $41.4 per hour.

Career Navigator - F/T (Dover)

Goodwill of Delaware and Delaware County

Wilmington, DE • On-site

$19.25 - $25.25/hr

Full-time

Posted 21 days ago

Job description

NOW HIRING
Career Navigator
Goodwill of Delaware & Delaware County — Opportunity Hub
Workforce Development Team • Reports to Director of Workforce Development • Level 4
Goodwill of Delaware & Delaware County is seeking a dedicated and empathetic Career Navigator to join our Workforce Development team at the Opportunity Hub in Dover, Delaware. In this pivotal role, you’ll guide job seekers, career advancers, and individuals from diverse backgrounds — including those with disabilities and other vulnerable populations — toward meaningful employment and long-term career success. Through individualized career plans, hands-on coaching, and wrap-around support, you’ll help people navigate the job market and change the trajectory of their lives. If you’re passionate about people and believe in the power of work to transform lives, this is the role for you.
What You’ll Do
  • Conduct career interest, aptitude, and exploration assessments; provide individualized career counseling and exploration services.
  • Develop personalized career pathway plans that connect individuals to wrap-around services including education, healthcare, financial assistance, skills training, and employment opportunities.
  • Assist individuals with job applications, resume development, interviewing skills, and job search strategies.
  • Deliver essential skills training including soft skills, professional communication and etiquette, and digital literacy to support job readiness and career advancement.
  • Provide digital skills training to enhance participants’ proficiency in using technology for job search and career exploration.
  • Facilitate study groups, practice labs, and workshops both in-person and virtually; proctor exams and moderate self-paced learning modules on site.
  • Cultivate relationships with employers to identify job opportunities and educate employers and partners about Goodwill’s mission and workforce development initiatives.
  • Stay current on labor market trends, employment opportunities, and career development resources to inform services and programming.
  • Promote Workforce Development services by attending community events, hosting orientations, and presenting to small and large groups.
  • Support employment retention through ongoing career counseling and follow-up services.
  • Enter data into the CaseWorthy case management system and systems required by specific contracts with accuracy and integrity; maintain detailed case files and documentation to track individual progress and outcomes.
  • Assist with program evaluation, reporting, and accountability to achieve quality program outcomes.
  • Maintain Opportunity Hub hardware inventory and report equipment issues.
  • Assist the organization in maintaining compliance with applicable standards and federal, state, and local regulations.
  • Maintain strict confidentiality of all sensitive client and program information.
  • Perform other duties as assigned.
What We’re Looking For
  • At least two years of experience in human services, workforce development, human resources, training/instruction, or a related field.
  • Bachelor’s degree preferred; relevant certifications a plus. An equivalent combination of education and experience may be considered.
  • Demonstrated ability to conduct career assessments and develop personalized career plans.
  • Strong understanding of labor market trends, employment opportunities, and career development resources.
  • Ability to build rapport and establish trust with individuals from diverse backgrounds, including those with barriers to employment.
  • Demonstrated ability to deliver engaging in-person and virtual workshops, trainings, and presentations.
  • Proficiency in Microsoft Office Suite or comparable programs; comfortable using case management platforms such as CaseWorthy.
  • Strong written and verbal communication skills with excellent interpersonal and customer service abilities.
  • Highly organized with strong time-management skills and attention to detail; able to thrive in a fast-paced environment.
  • Ability to handle sensitive and confidential information with discretion.
  • Flexibility to work evenings or weekends and travel as needed.
Why This Role?
At Goodwill, we believe work has the power to transform lives. As a Career Navigator at our Opportunity Hub, you’ll see that transformation happen firsthand — helping people discover their potential, build new skills, and secure careers that create lasting change for themselves and their families. You’ll be part of a collaborative, mission-driven team committed to making a real difference in the communities we serve. This is more than a job — it’s a career with purpose.
Organization
Goodwill Delaware and Delaware County, Inc.
Location
Opportunity Hub
Dover, DE
Education
Bachelor’s Preferred
Pay Level
Level 4
This is a direct-hire position with Goodwill of Delaware & Delaware County. Goodwill is an equal opportunity employer committed to a diverse and inclusive workplace.