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Goodwill information

See Delaware salary details

$43.5K

$86.2K

$123.1K

How much do goodwill jobs pay per year?

As of May 31, 2026, the average yearly pay for goodwill in Delaware is $86,193.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $103,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Associate, and why are they important?

To thrive as a Goodwill Retail Associate, you need basic retail knowledge, strong organizational skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic cash handling is important. Excellent customer service, teamwork, and adaptability help associates stand out in a dynamic retail environment. These skills ensure efficient store operations, positive customer experiences, and successful achievement of Goodwill’s mission.

What are typical career advancement opportunities for employees working at Goodwill stores?

Employees at Goodwill stores often have clear paths for career growth, starting with entry-level retail positions and progressing to supervisory or management roles. Goodwill is known for promoting from within and offers training programs to help employees develop leadership and operational skills. Many team members advance to roles such as shift leader, assistant manager, and store manager, while others may transition into specialized positions in logistics, human resources, or vocational training. The organization values dedication and a strong work ethic, making it a supportive environment for professional development.

What are Goodwill employees and what do they do?

Goodwill employees work for Goodwill Industries, a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. Employees may work in retail stores, donation centers, warehouses, or administrative offices. Their roles can include sorting donations, assisting customers, running cash registers, managing inventory, or supporting job training programs. Goodwill aims to create employment opportunities and strengthen communities through the power of work.

What is the difference between Goodwill vs Retail Associate?

AspectGoodwillRetail Associate
Primary RoleNonprofit thrift store operator, focusing on donations and community servicesSales and customer service in retail stores
Required SkillsCustomer service, donation processing, basic merchandisingCustomer service, sales, inventory management
Work EnvironmentThrift stores, donation centers, community programsRetail stores, shopping floors
CertificationsNone typically requiredNone typically required

Goodwill and Retail Associate roles both involve customer service and retail work, but Goodwill operates as a nonprofit organization focusing on donations and community programs, while Retail Associates work in for-profit retail stores primarily handling sales and merchandising.

What are the most commonly searched types of Goodwill jobs in Delaware? The most popular types of Goodwill jobs in Delaware are:
What are popular job titles related to Goodwill jobs in Delaware? For Goodwill jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Goodwill jobs in Delaware look for? The top searched job categories for Goodwill jobs in Delaware are:
What cities in Delaware are hiring for Goodwill jobs? Cities in Delaware with the most Goodwill job openings:
Goodwill jobs near you
Job Coach - Workforce Development Specialist - P/T

Job Coach - Workforce Development Specialist - P/T

Goodwill of Delaware and Delaware County

Wilmington, DE

Full-time, Part-time

Posted 10 days ago

Job description

NOW HIRING
Workforce Development Specialist
New Castle County, Delaware • Full-Time • Serving Youth & Adults with Disabilities

Are you passionate about helping people discover their potential and build meaningful careers? Do you believe that every person — regardless of ability — deserves the opportunity to work, grow, and thrive? Goodwill of Delaware & Delaware County is looking for a Workforce Development Specialist who brings genuine heart and professional skill to this important role. You’ll work directly with youth and adults with disabilities, guiding them through career exploration, skills training, job readiness, and employment — making a real and lasting difference in their lives and in our community.
What You’ll Do
  • Conduct vocational and aptitude assessments and provide career exploration and counseling services tailored to each individual’s strengths, interests, and goals.
  • Develop individualized career pathway plans that connect persons served to wrap-around services, skills training, and employment opportunities.
  • Assist with job applications, resume development, interview preparation, and other job search support.
  • Provide job coaching in 1:1 and group settings at work and training sites, promoting independence and self-sufficiency.
  • Facilitate group lessons focused on job readiness, customer service skills, and workplace expectations.
  • Cultivate and maintain relationships with employers to identify job opportunities and educate them on inclusive hiring practices.
  • Collaborate with state agencies, schools, community partners, and natural supports to develop and deliver appropriate service plans.
  • Support retention of employment through ongoing career counseling, coaching, and follow-up services.
  • Maintain accurate case records, written reports, and timely data entry in CaseWorthy and other required systems.
  • Ensure safety policies and procedures are upheld at all worksite locations where individuals are assigned.
  • Assist with program evaluation, reporting, and compliance with applicable federal, state, and local regulations.
  • Champion Goodwill’s mission by actively participating in initiatives that showcase the impact of workforce development programs.
What We’re Looking For
  • At least 2 years of direct experience working with individuals with disabilities (youth or adults).
  • Bachelor’s degree in a human services field preferred; an equivalent combination of education and experience will be considered.
  • Ability to pass required clearances and certifications to work with children/youth in Delaware and Pennsylvania.
  • Proficiency in Microsoft Office Suite or comparable programs; comfort with data entry and case management systems.
  • Strong written and verbal communication skills, including the ability to facilitate group presentations.
  • Excellent interpersonal and customer service skills; ability to collaborate across a diverse community of partners and persons served.
  • Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
  • Ability to handle sensitive and confidential information with discretion and integrity.
  • Flexibility to work evenings and weekends as needed to support persons served in their work or training environments.
  • Access to reliable private transportation; ability to travel locally up to 25% of the time between various worksites.


Service Area
New Castle County, Delaware
Population
Youth & Adults w/ Disabilities
Travel
Up to 25% Local Travel
Schedule
Full-Time, Flexible to work evenings/weekends
Why This Role Matters
As a Workforce Development Specialist, you are more than a job coach — you are a catalyst for independence. Every resume you help craft, every interview you help someone prepare for, every employer relationship you build opens a door that might otherwise stay closed. If you are driven by a deep belief in human potential and want your career to reflect that every single day, this is the role for you.

Help People Build Careers. Change Lives. Advance Our Mission.

Goodwill of Delaware & Delaware County is an equal opportunity employer committed to fostering an inclusive workplace. We strongly encourage individuals with disabilities, veterans, and people from all backgrounds to apply. Goodwill’s mission is built on the belief that work has the power to transform lives — and that starts with our own team.