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Goodwill Store Jobs in Delaware (NOW HIRING)

Redners Markets

Customer Service Representative

Lewes, DE

$16 - $21.50/hr

Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high ... ESSENTIAL JOB FUNCTIONS: 1) Promote customer goodwill by providing high standards of customer ...

The Good Feet Store

Store Manager

Newark, DE

$80K - $92K/yr

As a Store Manager, you'll be at the forefront of our mission, empowering customers with solutions that improve their quality of life. This isn't just a job; it's an opportunity to foster growth ...

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All JobsGoodwill Store JobsGoodwill Store Jobs in Delaware

Goodwill Store information

See Delaware salary details

$11

$22

$35

How much do goodwill store jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for goodwill store in Delaware is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.68 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working at a Goodwill Store, and how can they be addressed?

Employees at a Goodwill Store often face challenges such as managing a high volume of donated items, maintaining organization on the sales floor, and assisting a diverse range of customers. Efficient teamwork and clear communication with supervisors and colleagues are essential in overcoming these challenges. Employees can also benefit from developing strong multitasking and problem-solving skills, as well as embracing the store's mission-driven environment to stay motivated and engaged.

What is a Goodwill Store?

A Goodwill Store is a retail outlet operated by Goodwill Industries, a nonprofit organization. These stores sell donated items such as clothing, furniture, electronics, and household goods at affordable prices. The revenue generated supports community programs, including job training and employment services for people facing barriers to employment. Shopping or donating at Goodwill helps fund these local initiatives and promotes sustainability by giving items a second life.

What are the key skills and qualifications needed to thrive as a Goodwill Store Associate, and why are they important?

To thrive as a Goodwill Store Associate, you need strong customer service skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and cash handling procedures is typically required. Reliability, teamwork, and strong communication skills help associates excel in a fast-paced retail environment. These abilities are essential to deliver excellent service, maintain efficient store operations, and support Goodwill’s mission.

What is the difference between Goodwill Store vs Retail Associate?

AspectGoodwill StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail setting, donation processing, sales floorRetail environment, assisting customers, stocking shelves
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonOften compared for entry-level retail roles in nonprofit settingsCommon retail job, but less frequently compared to nonprofit stores

Goodwill Store employees typically focus on donation processing and supporting a nonprofit mission, while Retail Associates work in for-profit retail settings handling sales and customer service. Both roles require similar skills but differ mainly in employer type and work environment.

What are popular job titles related to Goodwill Store jobs in Delaware? For Goodwill Store jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Goodwill Store jobs in Delaware look for? The top searched job categories for Goodwill Store jobs in Delaware are:
What cities in Delaware are hiring for Goodwill Store jobs? Cities in Delaware with the most Goodwill Store job openings:
Goodwill Store jobs near you
Infographic showing various Goodwill Store job openings in Delaware as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $47,615 per year, or $22.9 per hour.

Store Manager (Newark)

Goodwill of Delaware and Delaware County

Newark, DE

Full-time

Medical, Dental, Vision, PTO

Re-posted 24 days ago

Job description

Are you a retail leader looking to contribute to an organization’s overall mission beyond the bottom line?
If so, we are looking for a Retail Store Manager to lead our Newark store. This role combines leadership, mission integration, operations management, and customer engagement to ensure the store consistently achieves key performance metrics and delivers excellent customer service to directly support job training and employment programs in our community.

Who We Are
As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.
By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

What You Will Do
  • Lead a safe, compliant workplace, maintaining the highest standards in safety practices and regulatory compliance
  • Drive sales, revenue, and production performance, consistently meeting or exceeding monthly goals
  • Manage labor efficiency and payroll performance, optimizing scheduling and maintaining target wage-to-revenue ratios
  • Recruit, interview, and develop talent to maintain strong staffing levels and a high-performing team. Coach team members through training, feedback, and performance planning
  • Oversee all point-of-sale and cash handling operations, ensuring accuracy and accountability
  • Maintain daily reporting and operational records, including sales, donations, labor hours, and inventory
  • Deliver an outstanding customer experience, building positive relationships with customers, team members, and community partners
  • Use technology and scheduling tools to streamline operations and communication
  • Protect company assets through inventory control, loss prevention, and security best practices
  • Ensure all team members complete onboarding, safety, loss prevention and role-specific training in a timely manner
  • Support special projects, store events, and community initiatives as needed

What We Are Looking For
  • Bachelor’s degree in business, retail management, operations, logistics, sales, or a related field or at least 4 years of relevant retail or operations leadership experience
  • Demonstrated success supervising teams and managing retail sales and/or store operations
  • Experience executing operational strategies, meeting performance goals, and driving results
  • Demonstrated extensive knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.)
  • Demonstrated ability to lead operations to provide top quality service to internal and external customers
  • Demonstrated excellent verbal and written communication skills and ability to effectively communicate and interact with all levels of staff and management
  • Ability to work in a diverse, rapidly changing environment
  • Must possess strong logistical, problem solving and interpersonal skills
  • Must be able to work independently, exercising judgment and initiative with minimal supervision
  • Must be able to travel to off-site locations to perform job-related duties and attend meetings/trainings
  • Ability to work varied hours and days, including holidays, as the business dictates.

What We Offer
  • Competitive salary + incentive bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts
  • Career growth and advancement opportunities
  • Ongoing training and development

Work Environment
This role requires standing for extended periods, lifting up to 40 lbs., and working on the sales floor. Flexible scheduling, including weekends and peak retail seasons, is required. This position works in a retail and production setting and may be frequently exposed to moving or mechanical equipment in the donated goods processing area. The noise level is typically moderate. To support a safe workplace, required personal protective equipment (PPE) may include hand protection and eye protection when handling materials, and other safety gear as needed to reduce the risk of injury. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Join Our Team
Are you ready to lead with purpose? Apply today!

We look forward to learning how you can help us make a meaningful impact in our community.