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Goodwill Retail Store Jobs in Florida (NOW HIRING)

Goodwill

$13 - $17/hr

Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register ...

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Goodwill Retail Store information

What is the difference between Goodwill Retail Store vs Retail Associate?

AspectGoodwill Retail StoreRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentRetail store, donation processing, sales floorSales floor, customer interaction, inventory management
Employer & Industry UsageNonprofit thrift stores, retail industryFor-profit retail stores, retail industry
Common Search & ComparisonYesYes

Goodwill Retail Store employees focus on donation processing, sales, and customer service within a nonprofit environment, often involving community service aspects. Retail Associates work in for-profit retail settings, performing similar customer service and sales duties. While both roles require basic retail skills and involve working with customers, Goodwill Retail Store positions emphasize community impact and donation handling, whereas Retail Associates typically focus on sales and inventory in commercial retail stores.

What are the key skills and qualifications needed to thrive as a Goodwill Retail Store associate, and why are they important?

To excel as a Goodwill Retail Store Associate, you need basic retail knowledge, customer service skills, and the ability to handle merchandising and cash register operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and inventory management tools is commonly required. Strong interpersonal skills, reliability, and a positive attitude help associates engage with diverse customers and work effectively in team settings. These skills and qualities ensure smooth store operations, customer satisfaction, and contribute to the store's community-focused mission.

What is a Goodwill Retail Store?

A Goodwill Retail Store is a thrift store operated by Goodwill Industries, a nonprofit organization. These stores sell donated clothing, household items, electronics, and more at affordable prices to the public. The revenue generated from sales supports Goodwill’s mission, funding job training, employment placement services, and community programs for people facing barriers to employment. Shopping or donating at Goodwill Retail Stores helps promote environmental sustainability by reusing items and supports local communities.

What are some typical challenges faced by employees working at a Goodwill Retail Store, and how can they be addressed?

Employees at Goodwill Retail Stores often encounter challenges such as managing high volumes of donated items, maintaining organization on the sales floor, and providing excellent customer service during busy periods. Adapting to a fast-paced environment and handling a diverse range of tasks—such as sorting donations, restocking shelves, and assisting customers—requires strong time management and teamwork skills. Open communication with supervisors and coworkers, along with ongoing training, can help employees overcome these challenges and contribute to a positive work environment.

What are popular job titles related to Goodwill Retail Store jobs in Florida?

For Goodwill Retail Store jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Goodwill Retail Store jobs in Florida look for?

The top searched job categories for Goodwill Retail Store jobs in Florida are:

Goodwill Retail Store jobs near you
Infographic showing various Goodwill Retail Store job openings in Florida as of August 2026, with employment types broken down into 68% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution.

Soft Lines Processor - FT

Goodwill Big Bend

Santa Rosa Beach, FL • On-site

$15/hr

Full-time

Posted 17 days ago

Job description

Description
Mission Contribution:
Drive Goodwill's mission by fostering relationships with donors and customers and maximizing store operations. Through careful stewardship of donated goods and a commitment to exceptional service, you contribute directly to funding Goodwill's employment and training programs, helping individuals overcome barriers to employment.
Primary Functions:
Under the direct supervision of the Retail Store Manager the Soft Lines Processor will process donations for sale in Goodwill retail stores or warehouses. Responsibilities including but not limited to sorting, pricing, cleaning, and shipping of donated goods.
Essential Functions:
  • Adhere to Goodwill rotation schedule;
  • Process donations adhering to Goodwill's standards and guidelines;
  • Keep accurate record of items processed on a daily basis;
    Regularly meet or exceed production standards and quotas;
  • Understand and perform all procedures necessary to meet or exceed the weekly sales and production quota for the store;
  • Ensure Full and Fresh inventory;
  • Maintain a clean and safe work area;
  • Ship surplus items to other retail stores in need of donations as directed by leadership;
  • Comply with applicable safety procedures; Report accidents/injuries and safety concerns to the appropriate leadership staff;
  • Comply with Goodwill's policies and procedures, including performing assigned duties within the framework of Goodwill's Guiding Principles;
  • Maintain an acceptable attendance and punctuality record;
  • Cross train in the production of goods as well as the sale of goods, as requested.
  • Willingness to mentor and train co-workers;
  • Adhere to dress code;
  • Adhere to two-hour floor check lists as assigned by leadership;
  • Perform other duties as assigned
  • Clothes and Bin Processor:
  • Sort/Tag textiles according to size, quality, season of year, and gender;
  • Inspect textiles and determine acceptability for sale or salvage;
  • Ensure that textiles are correctly hung, tagged/labeled and placed on Z-racks by gender and size;
  • Follow the Best Brands list for items to be up priced and separate out items that go to Shopgoodwill.com

Competencies:
Clear Communication*
World Class Customer Service*
Understanding Diverse Needs*
Good Judgment and Discretion*
Protecting the Brand*
Requirements:
Good communication skills
Good work ethic
Must be able to demonstrate good judgment in recognizing items appropriate for sale
Able to follow instructions and comply with policies and procedures
Able to maintain good relationships with co-workers and management
Able to work with minimal supervision
Able to follow instructions and comply with policies and procedures
Must be available to work a flexible schedule, including weekends
Must have reliable transportation
Flexibility and willingness to learn
Qualifications:
High School Diploma preferred.
Some work experience and knowledge of brand name and styles, helpful.
Physical Requirements:
While performing this job, the employee is required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, push, pull, crouch or crawl. The employee may also be exposed to a hazardous environment due to the use of wires.
Most activities involve repetitive upper body movement and bending. The employee must regularly lift and/or move a minimum of 25 pounds
Must have good hand-eye coordination. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Typical Work Environment:
While performing this job, the employee is exposed to weather conditions prevalent at the time but works primarily indoors and/or at facility entrance; the noise level in the work environment is usually moderate.
While performing this job, the employee may be exposed to some hazardous waste dust and dirt
Will possibly be working alongside sharing best practices with others with social, mental, and emotional

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