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Goodwill Outlet Jobs in Tennessee (NOW HIRING)

Memphis Goodwill

Maintenance Technician I

Memphis, TN · On-site

$17.25 - $23.75/hr

... Goodwill safety procedures. · Assists in minor electrical work to include (but not limited to) replacement or repair of fixtures (wall switches and outlets, incandescent and fluorescent bulbs ...

Memphis Goodwill

Maintenance Technician I

Memphis, TN · On-site

$17.25 - $23.75/hr

... Goodwill safety procedures. · Assists in minor electrical work to include (but not limited to) replacement or repair of fixtures (wall switches and outlets, incandescent and fluorescent bulbs ...

All JobsGoodwill Outlet JobsGoodwill Outlet Jobs in Tennessee

Goodwill Outlet information

See Tennessee salary details

$8

$13

$16

How much do goodwill outlet jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for goodwill outlet in Tennessee is $13.82, according to ZipRecruiter salary data. Most workers in this role earn between $12.21 and $15.72 per hour, depending on experience, location, and employer.

What is a Goodwill Outlet job?

A Goodwill Outlet job typically involves sorting, pricing, and processing donated items before they are sold in bulk at outlet stores. Employees help organize merchandise, assist customers, and maintain a clean and safe work environment. These roles often require physical labor, such as lifting and moving items. Goodwill Outlet staff play a key role in supporting the organization's mission by helping to maximize the reuse and recycling of donated goods.

What can I expect during a typical shift as a Goodwill Outlet Associate?

As a Goodwill Outlet Associate, your shifts will involve tasks like sorting donations, assisting customers with finding merchandise, operating the cash register, and maintaining a clean sales floor. You may also help rotate inventory on the sales floor by bringing out new merchandise and removing unsold items. Teamwork is important, as you’ll frequently work alongside other associates and supervisors to keep the outlet operating smoothly. The environment is usually energetic and fast-paced, providing a dynamic workday with a variety of responsibilities. This role offers hands-on experience in retail and can be a stepping stone to supervisory positions within Goodwill or the retail industry.

What are the key skills and qualifications needed to thrive in the Goodwill Outlet position, and why are they important?

To thrive as a Goodwill Outlet Associate, you should have strong customer service abilities, physical stamina for sorting and handling merchandise, and basic cash handling skills. Familiarity with point-of-sale (POS) systems and warehouse equipment such as pallet jacks is beneficial, though on-the-job training is often provided. Attention to detail, teamwork, and a positive attitude are valuable soft skills that help create a welcoming retail environment. These qualities are essential for maintaining efficient operations, supporting team productivity, and delivering excellent customer experiences in the fast-paced outlet setting.

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Goodwill Outlet jobs near you
Infographic showing various Goodwill Outlet job openings in Tennessee as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $28,752 per year, or $13.8 per hour.
Outlet Associate

Outlet Associate

Goodwill Industries of Middle Tennessee

Nashville, TN

$14.75 - $17/hr

Other

Posted 26 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

400th of 759 rated non-profit organizations

Job description

Job Location

Berry Road- Outlet

Job Summary:

The Outlet Associate supports daily outlet store operations by assisting customers, rotating merchandise, maintaining a clean and safe sales floor, and supporting production and donation flow as needed. This position helps create a positive customer experience while supporting Goodwill's mission and operational goals.
The Outlet Associate is responsible for providing customer service, assisting with merchandise movement, keeping the outlet floor organized, and following all safety and loss prevention procedures. This role requires strong teamwork, attention to safety, and the ability to work in a fast-paced retail environment.

Job Description

Essential Functions

Customer Service
  • Greet andassistcustomers in a friendly and professional manner.
  • Answer basic questions about outlet store procedures, pricing, and merchandise.
  • Helpmaintaina positive shopping experience for all customers.
  • Respond to customer needs and escalate concerns to management when needed.
Merchandise Handling
  • Assistwith moving carts,tables, tables, or merchandise onto and off the sales floor.
  • Rotate merchandise according to store procedures.
  • Keep merchandise areas organized and safe for customers and team members.
  • Support sorting, staging, and recovery of goods as assigned.
Store Operations
  • Maintain cleanliness of the sales floor, production areas, restrooms, and exterior areas as assigned.
  • Assistwith opening and closing duties.
  • Support donation flow and backroom operations when needed.
  • Follow cash handling procedures if assigned to register duties.
Safety and Loss Prevention
  • Follow all safety procedures when moving merchandise, carts,tables, or equipment.
  • Keep aisles,exits, and work areas clear of hazards.
  • Report injuries, safety concerns, theft, or suspicious activity to management.
  • Follow all company policies, procedures, and attendance expectations.
Teamwork
  • Work cooperatively with store leadership and team members.
  • Communicate issues, supply needs, or customer concerns promptly.
  • Be flexible andassistin different areas of the store based on business needs.
  • Support production and sales goals through consistent work habits.

Minimum Qualifications

Required Skills

Education

  • High School Diploma or equivalent preferred.

Experience

  • Previousretail, warehouse, production, or customer service experience preferred, but notrequired.

Knowledge and Skills

  • Basic customer service skills.
  • Ability to follow instructions and work as part of a team.
  • Ability to stand, walk, bend, lift, push, and pull throughout the shift.
  • Ability to handle merchandise safely and efficiently.
  • Dependable attendance and punctuality.
  • Basic communication and problem-solving skills.
  • Ability to work in a diverse environment withdifferent culturalbackgrounds and experiences.
  • Ability toworka flexible schedule, including evenings, weekends, and holidays.
  • Ability tooperateequipment used in outlet operations, including pallet jacks, carts,tables, and related material handling equipment.
  • Ability tooperatea forklift, if required by location. Must obtain forklift certification. Training and certification are provided by the organization.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • High School Diploma or equivalent preferred.
  • Previousretail, customer service, or production experience preferred.
  • Experience working infastpaced,highvolumeenvironments preferred.
  • Prior nonprofit ormissionbasedretail experience is a plus.
  • Experienceoperatingapointofsalesystem or handling cash transactions preferred.
  • Bilingual language skills are preferred.

What Goodwill Industries Of Middle Tennessee employees say

Pay

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