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How much do goodwill org jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for goodwill org in the United States is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Goodwill organization employee?

To thrive as an employee at Goodwill, you generally need customer service skills, basic retail or warehouse experience, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, inventory management software, and safety protocols is typically required. Strong teamwork, adaptability, and a genuine passion for community service are important soft skills for this role. These qualifications ensure effective operations, positive donor and shopper experiences, and support Goodwill's mission of helping individuals overcome barriers to employment.

What are some typical career advancement opportunities for employees at Goodwill organizations?

Goodwill organizations often provide employees with structured career growth paths, including opportunities to move from entry-level roles in retail or donation centers to supervisory and management positions. Many team members are encouraged to develop new skills through on-the-job training, mentoring, and internal job postings. Additionally, Goodwill's focus on professional development and promoting from within means that dedicated employees can advance into roles in human resources, program management, or even regional leadership. The organization's commitment to employee growth makes it a great place to build a long-term career in nonprofit and retail sectors.

What is Goodwill and what does the organization do?

Goodwill is a nonprofit organization that provides job training, employment placement services, and other community-based programs for people facing challenges to finding employment. The organization is widely known for its thrift stores, which sell donated clothing and household items to fund these programs. Goodwill helps individuals such as those with disabilities, veterans, and others re-enter the workforce and develop valuable skills. Its mission is to enhance the dignity and quality of life of individuals and families by helping people reach their full potential through learning and the power of work.

What is the difference between Goodwill Org vs Retail Associate?

AspectGoodwill OrgRetail Associate
Required CredentialsHigh school diploma or equivalent, basic customer service skillsHigh school diploma or equivalent, customer service experience
Work EnvironmentNonprofit thrift stores, donation centersRetail stores, shopping environment
Employer & IndustryGoodwill Industries, nonprofit sectorPrivate retail companies, retail industry
Common Search/ComparisonYesYes

Goodwill Org employees typically work in nonprofit thrift stores focusing on community service and donations, while Retail Associates work in commercial retail stores handling sales and customer service. Both roles require similar credentials and are often compared by job seekers exploring retail or nonprofit opportunities.

More about Goodwill Org jobs
What cities are hiring for Goodwill Org jobs? Cities with the most Goodwill Org job openings:
What states have the most Goodwill Org jobs? States with the most job openings for Goodwill Org jobs include:
What job categories do people searching Goodwill Org jobs look for? The top searched job categories for Goodwill Org jobs are:
Goodwill Org jobs near you
Infographic showing various Goodwill Org job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,050 per year, or $19.3 per hour.

Goodwill Supervisor

Easterseals-Goodwill Northern Rocky Mountain Inc.

West Jordan, UT • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Description

Apply at: www.esgw.org/jobs

Provides support to production, retail, and/or donation door, as needed. Will serve, at times, as "Supervisor in Charge" of entire facility. Responsible for assuring a high level of guest and donor service. Must ensure that Easterseals-Goodwill policies and procedures are uniformly enforced and followed. Cross-training required in all aspects of Goodwill. Performs duties according to the established Best Practices of ESGW.

Goodwill sites are subject to changing and unpredictable circumstances, especially regarding the ebb and flow of donations and the need to efficiently move a significant volume of goods through the processing and retail store system. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks and being prepared to move between assignments as priorities change. As required or assigned, supervises Goodwill Donation Door activities. Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations. Must be able to work flexible hours including evenings and weekends.

Requirements

  • Must be cross-trained and assist in all aspects of retail, production, and/or Donation Door operations.
  • Must be able to work flexible hours including evenings and weekends.
  • Develops a superior workforce (through the use of coaching conversations, feedback and by requesting Manager action with any staff that are failing to meet expectations
  • Ensures success by motivating and engaging the team; set the example.

Physical Requirements

  • Ability to move independently or with reasonable accommodation within the facility and community.
  • Applicant must be physically and mentally able to perform all job requirements.
  • Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
  • Able to stand, stoop, bend, or carry for entire shift
  • Tolerance to extreme changes in temperature and humidity
  • Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
  • May be required to work more than 40 hours per week
  • All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

  • 0-2 years
  • Previous supervisory experience preferred.

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

  • Medical, Vision, Dental, and Voluntary Products
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan + up to 4% contribution
  • Tuition Assistance
  • Flexible Spending + Health Savings Accounts
  • 10% Discount on ESGW Services
  • Employee Wellness Program
  • 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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