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Goodwill In Jobs in Franklin, KY (NOW HIRING)

Goodwill

eCommerce Team Member I

Nashville, TN · On-site

Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adhering to Goodwill's values. * Attention to Detail - Attends to ...

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All JobsGoodwill In JobsGoodwill In Jobs in Franklin, KY

Goodwill In information

See Franklin, KY salary details

$37.9K

$75.1K

$107.2K

How much do goodwill in jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in in Franklin, KY is $75,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at Goodwill Industries?

To thrive at Goodwill Industries, strong customer service skills, basic retail or warehouse experience, and a high school diploma or equivalent are typically required. Familiarity with point-of-sale (POS) systems, inventory management software, and donation processing tools is often beneficial. Exceptional teamwork, communication, and adaptability help employees serve diverse customers and support organizational goals. These competencies are essential for providing excellent service, ensuring efficient operations, and contributing to Goodwill's mission of community support and workforce development.

What are some common challenges faced by employees working at Goodwill Industries, and how can they be addressed?

Employees at Goodwill Industries often work in fast-paced retail or donation processing environments, requiring adaptability and strong customer service skills. Common challenges include managing large volumes of donations, maintaining organized sales floors, and assisting a diverse customer base. Teamwork and open communication are key to overcoming these challenges, as is taking advantage of on-the-job training provided by Goodwill. Employees who proactively seek feedback and support from supervisors tend to thrive and find opportunities for advancement within the organization.

What is the difference between Goodwill In vs Goodwill Out?

AspectGoodwill InGoodwill Out
Work EnvironmentIndoor retail stores, donation centersOutdoor donation pickups, warehouse settings
Required CredentialsHigh school diploma often preferred, customer service skillsSimilar credentials, with additional physical stamina
Employer & Industry UsageNonprofit thrift stores, retail industrySame as Goodwill In, focusing on logistics

Goodwill In typically involves working inside retail stores or donation centers, focusing on customer service and sales. Goodwill Out often refers to roles involving outdoor donation pickups or warehouse work, emphasizing physical tasks. Both roles share similar credentials and industry usage, but differ mainly in work environment and specific duties.

What are Goodwill in jobs?

Goodwill In jobs refer to the various positions available at Goodwill Industries, an organization dedicated to helping people find employment and supporting community programs. These jobs can include retail positions, donation center attendants, warehouse workers, job coaches, and administrative roles. Employees at Goodwill often assist with sorting donations, managing store operations, and providing employment services to individuals facing barriers to work. Working at Goodwill provides valuable work experience and supports the organization's mission of empowering individuals through job training and employment opportunities.
What cities near Franklin, KY are hiring for Goodwill In jobs? Cities near Franklin, KY with the most Goodwill In job openings:
Infographic showing various Goodwill In job openings in Franklin, KY as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,075 per year, or $36.1 per hour.

Donations Services Driver Assistant

Goodwill Industries of Middle Tennessee

Nashville, TN

$15.25 - $18.25/hr

Full-time

Re-posted 26 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

405th of 769 rated non-profit organizations

Job description

Job Location

Lifsey-Donations Management

Job Summary:

The Donation Services Driver Assistant will travel with and assist the Donation Services Drivers in providing a consistent acquisition of donations through our pickup program. To represent Goodwill by assisting donors in an efficient, friendly manner when picking up donated goods from homes, businesses and donation drives. To safeguard donations by sorting and packing them in proper receptacles and onto the trucks. To offer donors excellent customer service and donation receipts for their items. To maintain records of the number of donations received and locations of internal drop-offs.

Job Description

ESSENTIAL FUNCTIONS

  • Exhibit a high level of customer service awareness, including being courteous and appreciative to all donors, calling when in route, providing donation receipts, and greeting donors.
  • Carry, sort and pack donations as designated by Donation Services leadership.
  • To handle all donations with care assuring the highest potential of utility.
  • Decline donations graciously when appropriate.
  • To communicate Goodwill's mission to donors
  • Assist withthe completion of daily donation tracking and other reports as required in an accurate and timely manner.
  • Assist driver and store in unloading of donated goods and/or materials.
  • Assists the driver in safely operating the trucks such as truck backups, reading directions and closing out dispatches on tablets. Guides driver into position and immediately communicates potential hazards to the driver.
  • Uphold the safety of the work areas and trucks by following company policies and procedures.
  • Follow all rules and regulations of the road including local, state, and federal laws.
  • Provide prompt accurate feedback to supervisor on any obstacles, concerns or violations of company policies.
  • Be knowledgeable of and comply with all company policies and procedures, as well as legal requirements, at all times.
  • Regular, reliable attendance, as defined in Goodwill's attendance policy.
  • Being flexible with the ability to work Community and Fundraising Donation Drives on Saturdays.
  • Other duties as assigned by management

MINIMUM REQUIREMENTS

Required Skills

Education

  • High School diploma or GED is required. (at least 2 years of positive experience as a Mover or certification in a like field may be substituted.)

Experience

  • Six (6) months experience in material handling is required

Certifications and Licenses

Knowledge and Skills

  • Ability to complete tasks regularly using manual dexterity when loading and unloading items from the truck.
  • Ability to follow verbal instructions and work as a team member. Knowledge of road safety.
  • Ability to learn new processes quickly.
  • Ability to lift or carry loads weighing over 50 pounds continuously.
  • Ability to push or pull loads weighing over 50 pounds continuously.
  • Ability to communicate effectively with other employees.
  • Ability to provide a consistently mature, neat, clean image for the department.
  • Ability to travel to other locations as needed. Strong customer service and interpersonal skills.
  • Ability to read and do basic math (addition, subtraction, multiplication, and division).
  • Must know and use proper lifting techniques to avoid injury.
  • Must have sufficient stamina for steady work pace through an entire shift.
  • Ability to work outdoors in wet, hot cold and /or humid weather conditions.

Preferred Education / Experience / Knowledge & Skills / Certifications & License

  • Previous experience working with the public and the ability to work with people in a professional manner is preferred.

What Goodwill Industries Of Middle Tennessee employees say

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