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Goodwill In Jobs in Franklin, KY (NOW HIRING)

To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles ...

Cashier

Bowling Green, KY · On-site

$12/hr

You get paid, but you also help your neighbors in need! Have a background challenge? That's OK, too! Goodwill is a proud second-chance employer. Equal Opportunity Employer/Protected Veterans ...

Box Truck Driver

Nashville, TN · On-site

$17.50 - $21.75/hr

Regular, reliable attendance, as defined in Goodwill's attendance policy. * Other duties as assigned by management. Minimum Qualifications: * Exceptions to minimum qualifications may be made for ...

New

If you are looking for an opportunity that allows you to reach new goals while striving in a high-energy, fast paced environment, the Support Specialist opportunity is for you. Goodwill's Mission is ...

New

Key Holder

White House, TN · On-site

$13.50 - $16.75/hr

... in alignment with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ...

Key Holder

Springfield, TN · On-site

$13.25 - $16.50/hr

... in alignment with Goodwill's mission of Changing Lives through Education, Training, and Employment. Through active, on floor presence, the Key Holder reinforces expectations for cleanliness, shop ...

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Showing results 1-20

Goodwill In information

See Franklin, KY salary details

$37.9K

$75.1K

$107.2K

How much do goodwill in jobs pay per year?

As of Aug 7, 2026, the average yearly pay for goodwill in in Franklin, KY is $75,075.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $90,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive at Goodwill Industries?

To thrive at Goodwill Industries, strong customer service skills, basic retail or warehouse experience, and a high school diploma or equivalent are typically required. Familiarity with point-of-sale (POS) systems, inventory management software, and donation processing tools is often beneficial. Exceptional teamwork, communication, and adaptability help employees serve diverse customers and support organizational goals. These competencies are essential for providing excellent service, ensuring efficient operations, and contributing to Goodwill's mission of community support and workforce development.

What are some common challenges faced by employees working at Goodwill Industries, and how can they be addressed?

Employees at Goodwill Industries often work in fast-paced retail or donation processing environments, requiring adaptability and strong customer service skills. Common challenges include managing large volumes of donations, maintaining organized sales floors, and assisting a diverse customer base. Teamwork and open communication are key to overcoming these challenges, as is taking advantage of on-the-job training provided by Goodwill. Employees who proactively seek feedback and support from supervisors tend to thrive and find opportunities for advancement within the organization.

What is the difference between Goodwill In vs Goodwill Out?

AspectGoodwill InGoodwill Out
Work EnvironmentIndoor retail stores, donation centersOutdoor donation pickups, warehouse settings
Required CredentialsHigh school diploma often preferred, customer service skillsSimilar credentials, with additional physical stamina
Employer & Industry UsageNonprofit thrift stores, retail industrySame as Goodwill In, focusing on logistics

Goodwill In typically involves working inside retail stores or donation centers, focusing on customer service and sales. Goodwill Out often refers to roles involving outdoor donation pickups or warehouse work, emphasizing physical tasks. Both roles share similar credentials and industry usage, but differ mainly in work environment and specific duties.

What are Goodwill in jobs?

Goodwill In jobs refer to the various positions available at Goodwill Industries, an organization dedicated to helping people find employment and supporting community programs. These jobs can include retail positions, donation center attendants, warehouse workers, job coaches, and administrative roles. Employees at Goodwill often assist with sorting donations, managing store operations, and providing employment services to individuals facing barriers to work. Working at Goodwill provides valuable work experience and supports the organization's mission of empowering individuals through job training and employment opportunities.
What cities near Franklin, KY are hiring for Goodwill In jobs? Cities near Franklin, KY with the most Goodwill In job openings:
Infographic showing various Goodwill In job openings in Franklin, KY as of August 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $75,075 per year, or $36.1 per hour.

Donation Express Lead

Goodwill

Nashville, TN • On-site

Other

Posted 4 days ago


Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

675th of 769 rated non-profit organizations


Job description

Donation Express Lead

The Donation Express Lead will provide for the most consistent supervision of the Donations Express Centers. To represent Goodwill by assisting donors in a prompt, friendly manner when unloading their donations and providing receipts. To safeguard donations by sorting and packing them in proper receptacles in the donation center. To maintain a clean, organized area in and around the donation center.

Essential Functions
  • Travel to the DEC sites to monitor the performance of the attendants.
  • Ensure that all donation centers are staffed, supplied, organized.
  • Train and re-train attendants at the donation centers by using a consistent training plan in the areas of: organization of donated goods, maintenance and safety of trailers and surrounding areas, customer service, and recycling.
  • Fills in as DEC Attendant to achieve 100% staffing.
  • Document superior and negative observations and communicates this information with the attendants, DEC Supervisor, Administrative Assistant, Donations Coordinator, and/or Store Manager.
  • Transport supplies to the donation centers, as needed.
  • Assist with the development and maintenance of standards for superior operation of all Attended Donation Centers.
  • Be knowledgeable of and ensure compliance with all company policies and procedures, as well as legal requirements, at all times.
  • Maintain a clean and safe work environment.
  • Regular, reliable attendance, as defined in Goodwill's attendance policy.
Minimum Qualifications

Required Skills:

Education

  • High school diploma is required.

Experience

  • One (1) year of experience working with and effectively managing people is required.

Knowledge and Skills

  • Self-motivated to work independently toward agreed upon goals and objectives.
  • Self-manage time and prioritize goals.
  • Must be able to carry/lift loads of over 50 pounds frequently.
  • Must be able to push/pull loads of over 50 pounds frequently.
  • Must be able to effectively train attendants to be valuable and productive employees of Goodwill.
  • Must have the ability to communicate goals and agendas with the Donations Manager, Store Manager, and/or Donation Express Supervisor(s) on a daily basis.
  • Must have the ability to effectively problem solve and react to dynamic conditions.
  • Must have own transportation and ability to transport self to all assigned attended donations centers.
  • Excellent interpersonal skills with ability to relate well with broad spectrum of people - clients, and employees.
  • Must be physically able to meet the above physical factors of the job.
  • Must have the ability to provide a consistently mature, neat, clean image for Goodwill Industries.

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