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Goodwill Donation Jobs in Michigan (NOW HIRING)

Donation Attendant

Gaylord, MI · On-site

$13.50 - $18/hr

Promotes Goodwill Northern Michigan, and donor loyalty. Maintains organization of donation door area and upkeep of salvage. Full Time and Part Time positions are available. Essential Functions:

Goodwill Industries of Southwestern Michigan Paw Paw Retail Production/Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Three Rivers Retail Production Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Milham Retail Production/Donation WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Goodwill Industries of Southwestern Michigan Part time Retail Donation Attendant WHY WORK FOR GOODWILL? Ready for a career with impact? Goodwill Industries of Southwestern Michigan (Goodwill SWMI ...

Donation Attendant

Gaylord, MI

$13.50 - $18/hr

Promotes Goodwill Northern Michigan, and donor loyalty. Maintains organization of donation door area and upkeep of salvage. Full Time and Part Time positions are available. Essential Functions:

Retail Donation Attendant

Holly, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • PTO

Goodwill Industries of Mid-Michigan is looking for motivated, fast-paced individuals to fill Full Time Retail Donation Attendant Positions at our Holly store located at 15205 Holly Rd, Holly MI 48442 ...

Retail Donation Attendant

Holly, MI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • PTO

_____ Goodwill Industries of Mid-Michigan is looking for motivated, fast-paced individuals to fill Full Time Retail Donation Attendant Positions at our Holly store located at 15205 Holly Rd, Holly MI 48442 ...

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Goodwill Donation information

What are some common challenges faced by Goodwill Donation associates, and how can they be addressed?

Goodwill Donation Associates often encounter challenges such as sorting large volumes of incoming donations, identifying items that meet quality standards, and managing interactions with donors during busy periods. Staying organized and working efficiently with team members can help manage the workload. Clear communication with donors and consistent application of donation guidelines are also important to ensure a positive experience for both staff and donors.

What is a goodwill donation?

Goodwill donations are items such as clothing, furniture, electronics, and household goods that people give to Goodwill organizations instead of throwing away. These donated items are sold in Goodwill retail stores, and the proceeds fund job training, employment placement services, and other community programs. Donating to Goodwill helps reduce waste, supports people in need, and can provide you with a tax deduction. Goodwill accepts a wide range of gently used goods, but certain items may not be accepted due to safety or legal reasons. Always check with your local Goodwill for their specific donation guidelines.

What is the difference between Goodwill Donation vs Thrift Store Associate?

AspectGoodwill DonationThrift Store Associate
Required CredentialsNo formal credentials neededHigh school diploma often preferred
Work EnvironmentDonation centers, retail storesRetail stores, customer service
Employer & IndustryGoodwill Industries, nonprofit sectorThrift stores, retail industry
Job FocusAccepting donations, supporting nonprofit missionAssisting customers, selling items

Goodwill Donation involves accepting and processing donated items to support nonprofit programs, while a Thrift Store Associate focuses on customer service and sales within thrift stores. Both roles are integral to the thrift retail industry but differ in responsibilities and daily tasks.

What are the key skills and qualifications needed to thrive as a Goodwill Donation attendant, and why are they important?

To thrive as a Goodwill Donation Attendant, you need basic organizational skills, attention to detail, and the ability to lift and move donated items, often with a high school diploma or equivalent. Familiarity with inventory tracking systems and point-of-sale software is often required. Excellent customer service, teamwork, and communication skills help create a positive donor experience and efficient operations. These abilities ensure donations are processed efficiently, donors are satisfied, and the organization's mission is supported effectively.
What are popular job titles related to Goodwill Donation jobs in Michigan? For Goodwill Donation jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Goodwill Donation jobs in Michigan look for? The top searched job categories for Goodwill Donation jobs in Michigan are:
Infographic showing various Goodwill Donation job openings in Michigan as of August 2026, with employment types broken down into 71% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

$15/hr

Full-time

Re-posted 19 days ago


Job description

Description

The Donation Attendant provides donors with exceptional customer service while helping them deliver donated items. Promotes Goodwill Northern Michigan, and donor loyalty. Maintains organization of donation door area and upkeep of salvage.


Essential Functions:

  1. Greets donors at donation door and unloads donated goods from vehicle. 
  2. Operate forklift, pallet jack, compactor.
  3. Set up and take down gaylord/pallets.
  4. Safely operate overhead doors.

Primary Responsibilities:

  1. Support the mission and vision of Goodwill Industries of Northern Michigan.
  2. Perform work in a safe manner by observing all Goodwill safety policies and procedures.
  3. Interact with all Goodwill team members, clients, and customers in a professional manner.
  4. Respect the diversity of others, including but not limited to, those with cultural, ethnic, and gender differences, individuals experiencing homelessness, and persons with visible and non-visible disabilities.
  5. Greet donors at their vehicle in the donation drive up.
  6. Maintain excellent customer relations at all times.
  7. Unload donated goods from donor's vehicles.
  8. Handle donations in an appropriate and safe manner.
  9. Handle multiple donors at the same time.
  10. Offer donors donation vouchers.
  11. Thank donors for donating to GINMI.
  12. Assist in processing donated goods as needed, sort goods as required.
  13. Assist in maintaining essential supplies and equipment to production stations.
  14. Maintain a clean and safe work area at all times.
  15. Work independently, remain focused and follow through, as well as work as part of a team.
  16. Ability to be flexible in a multi-duty environment.
  17. Assist as needed in transporting large items to and from the sales floor.
  18. Other duties as assigned by manager.

Requirements

  1. Some high school preferred.
  2. Ability to be trained to operate forklift and trash compactor is required.

Knowledge, Skills and Abilities:

  1. Self-motivated.
  2. Ability to work independently.

Physical Requirements:

  1. Standing, lifting, carrying, pushing, pulling, bending, kneeling, reaching, walking, hearing, seeing, twisting and turning.
  2. Use of pallet jack.
  3. Medium lifting-exerting 20-50 pounds.
  4. Occasionally heavy lifting - exerting 50-100 pounds of force.
  5. Work environment involves a combination of indoors and outdoors. 
  6. Work environment can sometimes be hectic with occasional high stress.