Golf Operation Manager Jobs (NOW HIRING)

Benefits:

• Free food & snacks
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Position Summary
San Jose Country Club seeks an accomplished, service-oriented Director of Golf to lead all aspects of the Club's golf operation while delivering an exceptional member experience consistent with the traditions and standards of one of Florida's premier private clubs. The Director of Golf serves as the ambassador of the game at San Jose Country Club and is responsible for creating a welcoming, engaging, and professionally managed golf environment for members, guests, and staff. This position oversees all golf operations, programming, tournaments, instruction, merchandising, and staff, working collaboratively with the General Manager, Golf & Grounds Committee, Superintendent, and Board of Governors.
The successful candidate will possess strong leadership skills, a passion for member engagement, excellent business acumen, and the ability to preserve and enhance the Club's rich golf traditions while embracing innovation and continuous improvement.
About San Jose Country Club
Established as a club in 1947, San Jose Country Club is one of Jacksonville's most distinguished private clubs. The Club features a historic 1925 Donald Ross-designed golf course, active golf programs for all ages and skill levels, vibrant racquet sports facilities, fitness amenities, aquatics, dining, and a thriving social calendar. The Club is currently engaged in long-term strategic planning efforts, including a Golf Course Master Plan and a comprehensive Facility Master Plan designed to position the Club for future generations.
Essential Duties and Responsibilities
Member Experience & Engagement
• Serve as the primary leader and advocate for the golf member experience.
• Foster a welcoming, inclusive, and service-focused atmosphere for members and guests.
• Maintain a highly visible presence throughout the golf operation.
• Build meaningful relationships with members and their families.
• Actively solicit member feedback and respond promptly and professionally.
• Ensure the Club's traditions, etiquette, pace of play standards, and golf culture are upheld.
Golf Operations

• Direct all daily golf operations, including:

- Golf Shop
- Outside Services
- Cart Operations
- Practice Facilities
- Tournament Operations
- Handicap Administration
- Starting and Pace of Play Programs
• Establish and maintain operating standards, policies, and procedures.
• Ensure proper staffing levels and scheduling.
• Maintain a first-class golf operation that reflects the Club's standards.
• Evaluate and implement technology and systems that enhance member service and operational efficiency.
Tournament & Program Management
• Oversee the planning and execution of all golf events and tournaments.
• Collaborate with member committees and golf associations to develop engaging competitive and social golf programming.
Support and enhance:
- Men's Golf Association
- Women's Golf Association
- Junior Golf Programs
- Couples Golf
- Member-Guest Events
- Club Championships
- Invitational Events
• Continuously evaluate participation levels and member satisfaction.
Instruction & Player Development
• Promote the growth of the game through instruction and player development.
• Provide professional golf instruction when appropriate.
Support instructional programming for:
- Juniors
- New Golfers
- Women
- Competitive Players
• Create pathways for long-term member engagement through player development initiatives.
Staff Leadership & Development
• Recruit, train, mentor, and evaluate all golf operations personnel.
• Develop future leaders within the golf operation.
• Foster a culture of accountability, professionalism, teamwork, and service excellence.
• Conduct regular staff meetings and training sessions.
• Ensure compliance with all employment policies and procedures.
Financial Management
• Prepare and manage the annual golf operations budget.
• Monitor revenues and expenses to achieve financial objectives.
• Identify opportunities to enhance revenue while maintaining member value.
Manage:
- Merchandise purchasing
- Inventory control
- Retail operations
- Golf event profitability
• Analyze key performance indicators and operational metrics.
Golf Course Collaboration
• Maintain a strong partnership with the Golf Course Superintendent.
• Participate in long-range planning and capital improvement discussions.
Collaborate on:
- Course conditioning expectations
- Agronomic communication
- Member education
- Tournament preparation
• Assist in communicating course maintenance initiatives and improvement projects to the membership.
Strategic Leadership
• Support the Club's strategic plan and long-term vision.
• Identify trends and best practices in private club golf operations.
• Recommend improvements that enhance the member's experience and strengthen the Club's competitive position.
Governance & Committee Relations
• Serve as staff liaison to the Golf & Grounds Committee.
• Attend committee meetings and Board meetings as requested.
• Prepare reports, recommendations, and presentations.
• Maintain productive working relationships with Club leadership and volunteer committees.
• Execute Board-approved policies and strategic initiatives.
Qualifications
Required
• Class A PGA Professional in good standing.
• Minimum of 7 years of progressive golf leadership experience.
• Experience in a private club environment is preferred.
• Demonstrated success leading high-performing teams.
• Strong communication and interpersonal skills.
• Strong financial and business management capabilities.
• Proven ability to build relationships with members, staff, and leadership.
• Proficiency with golf management software and technology platforms.
Preferred
• Director of Golf or Head Golf Professional experience at a premier private club.
• Experience working with Board and Committee governance structures.
• Experience managing significant tournaments and member programming.
• Certified Professional designation or additional PGA certifications.
Performance Expectations
Success in this role will be measured through:
• Member satisfaction and engagement
• Golf participation levels
• Tournament participation and event quality
• Staff development and retention
• Budget performance
• Pace of play management
• Merchandise and golf shop performance
• Achievement of annual departmental goals
• Execution of the Club's Golf Member Experience Plan
• Contribution to the Club's strategic initiatives
Reporting Relationship
Reports directly to the General Manager/Chief Operating Officer.
Compensation & Benefits
San Jose Country Club offers a highly competitive compensation package including salary, incentive opportunities, professional development support, PGA dues reimbursement, health and retirement benefits, paid time off, and other benefits consistent with a premier private club environment.