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Gm Dealer Service Manager Jobs (NOW HIRING)

Nimey's Auto Group

GM Mobile Service Technician

Utica, NY · On-site

$50K - $70K/yr

At Nimey Auto Group , we're more than just dealerships - we're a family. Rooted in integrity ... Now, we're adding an exciting new GM Mobile Service Technician position to bring convenience and ...

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite ... Experience in technical customer service/account management, wholesale customer relationship ...

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite ... Experience in technical customer service/account management, wholesale customer relationship ...

Harley-Davidson

Dealer Service Representative

Milwaukee, WI · On-site

$15.25 - $19.75/hr

Dealer Service Representative Job Function: Call Center Location: JUNEAU Workplace Category: Onsite ... Experience in technical customer service/account management, wholesale customer relationship ...

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Gm Dealer Service Manager information

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$31.5K

$56K

$83.5K

How much do gm dealer service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for gm dealer service manager in the United States is $55,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $64,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Gm Dealer Service Manager jobs?

For Gm Dealer Service Manager jobs, the most frequently searched job titles are:

Automotive Dealer Service Manager

Savannah, TN • On-site

Jones Motor Company Inc
1 - 10 employees
Learn more about Jones Motor Company Incexternal

Full-time

Re-posted yesterday

Job description

Automotive Dealership Service Manager

Job Description

Position Summary

The Service Manager is responsible for leading the service department’s operations to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with dealership and manufacturer standards. This role oversees service advisors, technicians, warranty administration, and service operations while maintaining high standards of quality, safety, and performance.

Key Responsibilities

Department Leadership & Operations

  • Direct and manage all daily service department activities

  • Hire, train, coach, and evaluate service advisors, technicians, and support staff

  • Establish clear performance expectations and accountability

  • Ensure proper staffing levels and effective scheduling

Customer Experience

  • Ensure a consistently high level of customer satisfaction and retention

  • Resolve customer complaints and service concerns promptly and professionally

  • Monitor CSI scores and implement improvement strategies

  • Maintain a customer-first service culture

Financial & Performance Management

  • Meet or exceed departmental revenue, gross profit, and expense targets

  • Monitor labor sales, parts sales, effective labor rate (ELR), and productivity

  • Control costs and maximize profitability without sacrificing quality

  • Review financial statements and service KPIs regularly

Workflow & Efficiency

  • Oversee repair order flow to ensure timely vehicle repairs and minimal delays

  • Improve technician productivity and shop efficiency

  • Ensure accurate repair documentation and quality control checks

  • Coordinate with parts department to ensure parts availability

Warranty & Compliance

  • Ensure proper warranty claim processing and documentation

  • Maintain compliance with OEM requirements and dealership policies

  • Ensure adherence to safety, environmental, and regulatory standards

Facility & Equipment Management

  • Maintain service department tools, equipment, and cleanliness

  • Ensure a safe and organized work environment

  • Oversee equipment maintenance and calibration


  • Work Environment

    • Automotive dealership service department

    • Extended hours, including some evenings or Saturdays

    • Frequent interaction with customers, technicians, and management

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