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Who are we:
Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!
Are you looking for a challenge? That's what we offer!
Product Specialist, Postpress Packaging
Location: Remote
Department: Sales - Postpress Packaging Solutions
Reports To: VP, Central Region
About Heidelberg USA
Heidelberg USA is a global leader in print and packaging solutions, providing innovative technologies and services that help customers achieve exceptional quality, productivity, and sustainability. Heidelberg's Postpress Packaging portfolio offers advanced folding carton converting, die cutting, and gluing systems designed to optimize production efficiency and deliver superior finishing results for packaging customers.
Position Overview
The Product Specialist, Postpress Packaging plays a critical role in driving sales growth and supporting Heidelberg's packaging portfolio across the U.S. market. This individual will act as the technical and commercial expert for postpress packaging solutions, supporting sales teams and customers through consultative engagement, product demonstrations, and solution design.
The ideal candidate is a results-driven professional with a strong technical background in folding carton or packaging production, excellent customer communication skills, and proven experience selling or supporting capital equipment solutions.
Key Responsibilities

• Partner with Account Managers and Regional Sales leadership to identify and pursue sales opportunities for Postpress Packaging equipment and solutions.
• Conduct customer visits, needs assessments, and ROI analyses to recommend optimal Heidelberg solutions.
• Serve as the subject matter expert for postpress packaging technologies, including die cutting, folder gluing, and stripping systems.
• Support product demonstrations, open houses, and industry trade shows to showcase Heidelberg's solutions and capabilities.
• Collaborate with Product Management, Service, and Marketing to ensure seamless project execution and customer satisfaction.
• Monitor competitive activity, market trends, and customer requirements to provide feedback for product development and strategy.
• Maintain detailed activity records, forecasts, and pipeline updates to support regional and national sales planning.
• Foster long-term customer relationships and deliver exceptional service throughout the sales cycle.

Qualifications

• Bachelor's degree in Business, Engineering, Graphic Communications, Packaging Science, or related field (or equivalent experience).
• Minimum 7 years of experience in the folding carton, packaging, or converting industry.
• Strong understanding of postpress and finishing processes (die cutting, folding/gluing, stripping).
• Proven ability to manage complex capital equipment sales cycles.
• Excellent communication, presentation, and relationship-building skills.
• Technical aptitude and comfort discussing mechanical and production workflows.
• Proficiency in Microsoft Office applications and CRM tools.
• Willingness to travel frequently (up to 60%) to customer sites, trade shows, and Heidelberg facilities.

Why Join Heidelberg USA

• Represent a globally recognized leader in print and packaging innovation.
• Play a key role in growing Heidelberg's packaging business across North America.
• Competitive compensation package, including performance incentives and comprehensive benefits.
• Opportunities for professional development and collaboration within Heidelberg Group's global network.

Heidelberg USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.
ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.
EEO/AA Statement: Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.
Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.