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Global Service Desk Engineer Jobs (NOW HIRING)

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

... Engineers at Dresner Group act as an integral role to our success and are at the true core of our ... As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of ...

Dresner Group

Service Desk Engineer

Columbia, MD · On-site

... Engineers at Dresner Group act as an integral role to our success and are at the true core of our ... As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of ...

Seaboard

Senior Service Desk Engineer

Merriam, KS

The Sr. Service Desk Engineer is a pivotal member of the IT support organization, responsible for overseeing the maintenance and optimization of core Service Desk support applications and associated ...

Seaboard Foods

Senior Service Desk Engineer

Merriam, KS · On-site

The Sr. Service Desk Engineer is a pivotal member of the IT support organization, responsible for overseeing the maintenance and optimization of core Service Desk support applications and associated ...

Staffingine LLC

Service Desk Engineer

Scottsdale, AZ · On-site

Service Desk Engineer Job Location: Scottsdale, AZ Job Type: Contract * Provide L1 technical support through phone, chat, and email for all inbound service desk requests. * Accurately log, categorize ...

Onsite Logic

$55K - $75K/yr

Reactive Service Desk/ Sr. Help Desk Engineer Are you a tech whiz with a knack for solving problems and building relationships? Do you thrive in a fast-paced environment and enjoy helping others?

Impact Networking

IT Service Desk Engineer

Mettawa, IL · On-site

$55K - $70K/yr

Service Desk Engineers will serve as Tier 1, 2, and 3 resources for operational IT issues that can be diagnosed and troubleshot, remotely. Service Desk Engineers provide remote troubleshooting for ...

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Global Service Desk Engineer information

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How much do global service desk engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for global service desk engineer in the United States is $61,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $72,000.00 per year, depending on experience, location, and employer.

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Global Service Desk Engineer jobs near you
Infographic showing various Global Service Desk Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $61,892 per year, or $29.8 per hour.

Service Desk Engineer

Columbia, MD • On-site

Dresner Group
IT Services • 11 - 50 employees
Learn more about Dresner Groupexternal

Full-time

Re-posted 20 days ago

Job description

Company Description
Founded in 2002 to provide quality IT advisory, implementation, and management services to the SMB marketplace, Dresner Group has since helped several hundred organizations realize the value of a properly managed IT environment. Since our conception, we have continued to offer experienced professionals and expertise coupled with superior customer service. Today our clients reside in Maryland, Washington DC, Pennsylvania, Delaware, Ohio, Virginia and North Carolina.
We envision our company as a regional leader in the information technology marketplace and strive to become recognized and respected as the premier provider of information technology solutions, consultative services, and support services to small and medium-size businesses. The growth and profitability of our company will be fueled by an intense focus on providing excellence and on fostering complete and customized IT experiences for our clients in a cost-effective manner.
Dresner Group provides a full range of IT services including:
  • On-site Services
  • Help Desk, 24x7x365
  • Cloud Services
  • IT Consulting Services

For More Career Opportuniites Please Visit: www.dresnergroup.com
Job Description
Service Desk Engineers at Dresner Group act as an integral role to our success and are at the true core of our service offerings. As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of technical skills and experiences that you will be able to learn from. You will get the opportunity to talk to different clients and provide support on a large variety of technical issues, which will keep you on your toes and expose you to learning the latest and greatest technologies all day every day. Are you up for the challenge?
As a Service Desk Engineer, picture yourself:
• Taking ownership of customer incidents by providing telephone/remote/email support to Dresner Group clients.
• Troubleshooting and resolving various technical issues related to computer hardware and software problems.
• Configuring and troubleshooting issues related to the following technologies (and much more!): Windows Server, DNS, DHCP, VPN Clients, Group Policy, Folder Permissions, Firewalls, VMWare servers, Printers on Terminal/Citrix servers, Printer Servers, Office 365, Mac's, workstation and network connectivity issues, Exchange Server, and Microsoft Office Applications and the latest versions of the Microsoft Office suite.
• Collaborating with a great team to identify solutions to customer support requests and escalating to more senior team members or external resources as needed.
• Learning a ton, being faced with new challenges every day, and gaining exposure to all of the most cutting-edge technologies.
Qualifications
Service Desk Engineers at Dresner Group act as an integral role to our success and are at the true core of our service offerings. As our largest team, our Global Service Desk is a technical powerhouse, full of a wide-range of technical skills and experiences that you will be able to learn from. You will get the opportunity to talk to different clients and provide support on a large variety of technical issues, which will keep you on your toes and expose you to learning the latest and greatest technologies all day every day. Are you up for the challenge?
Additional Information
All your information will be kept confidential according to EEO guidelines.

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