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Global Program Manager Jobs in Batavia, IL (NOW HIRING)

Accenture

Microsoft CSP Global Program Lead

Chicago, IL · On-site

$160K - $196K/yr

Instill, drive, and manage overall company CSP governance, guidelines, policy & complianceto ensure consistency, rigor, accountability, and order across the organization. * Operations & Support:

Posted today

JLL

Global Engineering Program Manager

Chicago, IL · Remote

$100K - $120K/yr

JLL - Global Engineering Program Manager (P4) Location: Eastern time zone ideally(global support role) Work Schedule: Remote, M-F 8:00 AM-5:00 PM with calls across all time zones for 24/7 support ...

Stripe

Program Manager, GTM Strategic Programs

Chicago, IL · On-site

$130 - $190/hr

That means you have an unprecedented opportunity to put the global economy within everyone's reach ... As we rapidly grow our company and customer base, we need \"full stack\" program management experts ...

PTR Global

Program Manager IV

Chicago, IL · On-site

Third-party Program/Portfolio Manager IV (With AI implementation skills) Location: Chicago ... About PTR Global: PTR Global is a leading provider of information technology and workforce ...

New

PTR Global

Program Manager

Chicago, IL · On-site

Program Manager - Enterprise Programs Chicago Illinois Job Summary Looking for Project Program/Portfolio Manager with experience in enterprise 3rd party capabilities, supply chain, automation, change ...

New

CNH Industrial N.V.

Program Manager

Oak Brook, IL · On-site

With a growing global population and increased demands on resources, our products are instrumental ... Job Purpose The Program Manager owns successful delivery of the program achieving all business and ...

MSIG Holdings USA, Inc.

Program Manager

Chicago, IL · Hybrid

$110K - $125K/yr

Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global ... The Program Manager is responsible for underwriting and managing profitable program business ...

MSIG Holdings USA, Inc.

Program Manager

Chicago, IL · On-site

$110K - $125K/yr

Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global ... The Program Manager is responsible for underwriting and managing profitable program business ...

Dynacast

Program Manager

Elgin, IL · On-site

$90K/yr

... Program Manager ... Come join a global leader in precision die-casting; be part of a team producing exceptional metal ...

Kalepa

Program Manager

Chicago, IL · On-site

$120 - $125/hr

Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global ... Summary / Job Purpose The Program Manager is responsible for underwriting and managing profitable ...

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All JobsGlobal Program JobsGlobal Program Manager JobsGlobal Program Manager Jobs in Batavia, IL

Global Program Manager information

See Batavia, IL salary details

$63.2K

$128K

$332.3K

How much do global program manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for global program manager in Batavia, IL is $127,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $140,200.00 per year, depending on experience, location, and employer.

What is a global program manager?

Global Program Managers are professionals responsible for overseeing and coordinating large-scale projects or programs that span multiple countries or regions. They ensure that project goals, timelines, and budgets are met while aligning with the organization's global strategy. Their role includes managing cross-functional teams, navigating cultural differences, and addressing logistical challenges associated with international operations. Strong communication, leadership, and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a global program manager?

To thrive as a Global Program Manager, you need strong project management expertise, cross-cultural competence, and a background in business or a related field, often supported by a bachelor’s or master’s degree. Familiarity with tools like Microsoft Project, Jira, and certifications such as PMP or Prince2 are typically required. Outstanding communication, leadership, and problem-solving abilities are essential for coordinating diverse teams and stakeholders across regions. These skills ensure seamless execution of complex global initiatives and alignment with organizational goals.

What are some common challenges faced by global program managers when coordinating projects across multiple regions?

Global Program Managers often encounter challenges such as navigating time zone differences, cultural nuances, and varying regulatory requirements when coordinating international projects. Effective communication and strong organizational skills are essential to align diverse teams and ensure project milestones are met. Building strong relationships with local stakeholders and adapting project plans to accommodate regional needs are key strategies for overcoming these challenges and ensuring smooth execution.

How much does a global program manager make?

A global program manager's salary typically ranges from $90,000 to $150,000 annually, depending on experience, industry, and location. Senior roles with extensive international responsibilities or certifications like PMP can earn higher compensation, often exceeding $160,000.

What job categories do people searching Global Program Manager jobs in Batavia, IL look for?

The top searched job categories for Global Program Manager jobs in Batavia, IL are:

What cities near Batavia, IL are hiring for Global Program Manager jobs?

Cities near Batavia, IL with the most Global Program Manager job openings:

Global Program Manager jobs near you
Infographic showing various Global Program Manager job openings in Batavia, IL as of June 2026, with employment types broken down into 65% Full Time, 27% Part Time, 1% Temporary, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $127,979 per year, or $61.5 per hour.

Program Leader, Global U4B Customer Success

Uber Technologies, Inc.

Chicago, IL • On-site

Full-time

Retirement

Posted 24 days ago

Uber rating

6.7

Company rating: 6.7 out of 10

Based on 117 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire

Job description


About the Role
The Program Leader, Global U4B Customer Success sits within the B2B CX team as part of the broader Mobility CX organization. Uber's B2B organization enables business clients - ranging from small businesses to Fortune 500 enterprises - to leverage Uber's global network for corporate travel, meal delivery, and specialized logistics. Operating at the intersection of high-growth technology and complex, real-world operational execution, our mission is to define, design, and deliver best-in-class support to Uber's B2B customers.
This role exists to lead a transition. Your mandate is to design and build a proactive, tiered service model that anticipates issues before accounts escalate them, and to shift the organization from resolving tickets to owning enterprise outcomes.
This is a build role with a live business underneath it. Partnering closely with the Head of Global U4B leader, you will own the design and the execution of the global enterprise service model - the operating model, the metrics, and the people who run it. You will be the operational bridge between Sales leadership, Central Support, and Operations, and you will be measured on whether enterprise customers experience Uber as a partner rather than a service provider.
You own the service experience and the operational signal that makes retention possible.
What the Candidate Will Do
  1. Design the enterprise service model. Define what "premium" actually means for these customers & which accounts receive white-glove versus scaled coverage, how tiers are structured, what each tier is promised, and what it costs to serve. Build the segmentation logic and defend the tradeoffs.
  2. Build the proactive motion from zero. Design, pilot, and scale SOPs, account health signals, and intervention triggers that let us reach strategic customers before they reach us.
  3. Diagnose demand, don't just absorb it. Determine why enterprise customers need to contact us at all. Partner with Product and Engineering to eliminate the root causes of failure demand rather than staffing around them, and establish the feedback loop that turns support signals into product change.
  4. Own outcomes through matrixed teams. Establish service benchmarks and hold frontline teams - including BPO partners - accountable to SLAs, resolution quality, and customer satisfaction. You will drive this largely through influence rather than direct authority; building that credibility is part of the job.
  5. Build the joint operating model with Sales. Establish clear ownership of the post-sale relationship - escalation paths, handoffs, and who does what when a strategic account is at risk. Reduce the operational friction that pulls account teams away from selling.
  6. Own the technology roadmap for B2B support. Shape the tooling, automation, and AI investments that make this model economically viable. Build the case for what we buy, build, or retire.
Basic Qualifications
  • 5 years of professional experience in program management, process engineering, strategy, consulting, or operations.
  • Bachelor's degree or equivalent practical experience.
Preferred Qualifications
  • 8+ years of professional experience in program management, process engineering, strategy, consulting, or operations.
  • Direct experience designing or operating service models for enterprise or B2B customers
  • Demonstrated success driving accountability and operational change across matrixed teams (e.g., Operations, Sales, Support)
  • Experience leading teams, through both direct management and sustained influence without authority
  • Experience synthesizing complex operational metrics into clear executive communication, including presenting strategy directly to senior leaders
  • Proven experience leveraging AI tools, data analysis tools, and automation to streamline operations, draw insights from complex data sets, and drive team productivity.
  • Strategic and operational ownership within a multi-sided marketplace or logistics platform (e.g., ride-sharing, food-delivery, or last-mile logistics)
  • Experience navigating large-scale, global organizations with a proven ability to manage complex operations across multiple regions and time zones

Responsibilities
For Chicago, IL-based roles: The base salary range for this role is USD $146,000 per year - USD $162,000 per year.
For New York City, NY-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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