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Global Operations Support Engineer Jobs (NOW HIRING)

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CIAM DevOps Support Engineer

Brooklyn, NY · Remote

$54 - $74/hr

Participate in global operations meetings and scrums to ensure coordination across regions and teams. * Build and support cyber countermeasure capabilities to detect and prevent advanced threats ...

SpaceX

Global Operations Engineer (Starlink)

Bastrop, TX · On-site

$69K - $93K/yr

GLOBAL OPERATIONS ENGINEER (STARLINK) Starlink is leveraging SpaceX's experience in building ... Partner with leadership and stakeholders to support project prioritization, resource allocation ...

Global-E

Application Support Engineer

Atlanta, GA · On-site

... global operations and extensive big-data analytics, covering everything merchants need to scale ... Requirements * 5+ years of experience as an Application Support Engineer supporting, maintaining ...

SpaceX

Global Operations Engineer (Starlink)

Bastrop, TX · On-site

$69K - $93K/yr

GLOBAL OPERATIONS ENGINEER (STARLINK) Starlink is leveraging SpaceX's experience in building ... Partner with leadership and stakeholders to support project prioritization, resource allocation ...

SpaceX

Global Operations Engineer (Starlink)

Redmond, WA · On-site

$115K - $165K/yr

GLOBAL OPERATIONS ENGINEER (STARLINK) Starlink is leveraging SpaceX's experience in building ... Partner with leadership and stakeholders to support project prioritization, resource allocation ...

ASM

Engineer II, Global Product Support

Phoenix, AZ

We're seeking a Senior Global Product Support Engineer who thrives on solving complex problems ... Travel globally (up to 50% ) to support field operations, customer sites, and critical escalations ...

Crisis24

Global Operations Coordinator

Annapolis, MD · On-site

The Global Operations Coordinator supports operational excellence and efficiencies by capturing, managing and closing new cases and calls enabling the Medical Operations Specialists and Security ...

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How much do global operations support engineer jobs pay per year?

As of Sep 10, 2026, the average yearly pay for global operations support engineer in the United States is $85,029.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $94,000.00 per year, depending on experience, location, and employer.

What does a global operations support engineer do?

A Global Operations Support Engineer is responsible for maintaining and improving the technical infrastructure of a company on a global scale. They troubleshoot and resolve system issues, ensure the reliability and efficiency of operations, and work closely with cross-functional teams to support business processes around the clock. Their role often involves monitoring systems, implementing solutions to prevent downtime, and providing technical support to both internal teams and external clients. Additionally, they may participate in optimizing workflows, documenting procedures, and contributing to projects that enhance operational performance.

What are the key skills and qualifications needed to thrive as a global operations support engineer?

To thrive as a Global Operations Support Engineer, you need strong problem-solving abilities, technical expertise in IT systems, and typically a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, networking protocols, and relevant certifications like ITIL or CompTIA are highly valued. Excellent communication, adaptability, and the ability to work effectively in cross-cultural teams are crucial soft skills for this global role. These skills ensure efficient resolution of technical issues, smooth international operations, and strong collaboration across time zones and regions.

What are the key challenges faced by global operations support engineers when supporting teams across multiple time zones?

Global Operations Support Engineers often encounter challenges related to coordinating and communicating effectively with teams located in different regions. These challenges can include managing overlapping work hours, handling urgent issues that arise outside of standard business times, and ensuring consistent service levels despite geographical and cultural differences. To overcome these challenges, engineers typically rely on clear documentation, robust handover processes, and strong collaboration tools to maintain seamless operations and support.

What cities are hiring for Global Operations Support Engineer jobs?

Cities with the most Global Operations Support Engineer job openings:

What states have the most Global Operations Support Engineer jobs?

States with the most job openings for Global Operations Support Engineer jobs include:

What are popular job titles related to Global Operations Support Engineer jobs?

For Global Operations Support Engineer jobs, the most frequently searched job titles are:

Operations Support Engineer/Assistant

Katy, TX • On-site

NR Consulting
See more jobs at NR Consultingexternal

$35 - $45/hr

Other

Posted 28 days ago

Job description

Job Title: Operations Support Engineer/Assistant
Location: Katy TX 77493
Duration: 04+ Months
Pay rate: $35.00/hr -$45.00 on W2 without benefits
Shift: 40 hours a week. 8 hours shift. 35-45 an hour
Summary:
***Would like recent Measuring While Drilling (MWD) experience. Specifically with Electromagnetic tools (EM). Former Extreme/employee with XEM/xBolt experience is ideal.***
Job Summary
The Extreme Command Specialist role is tasked with direct technical support of ongoing rental and sales activity. This support may involve direct customer support or structuring information regarding this activity so that it can be utilized by other support functions within the Extreme organization.
Reporting Structure
The Command Specialist reports to the Command Team Lead.
Essential Responsibilities and Duties
  • Provide direct support to clients running Extreme equipment in the field
  • Escalate issues to the proper technical role within the Extreme organization as necessary
  • Catalog information from equipment activity and issues in the appropriate business systems
  • Consolidate information regularly to update the Extreme organization on ongoing field activity

Education and Experience
  • Min 2 year technical degree required
  • 3-5 years of direct field experience in a directional drilling/MWD service business in North America Land
  • Working knowledge of XEM, xBolt, and other Extreme or MWD systems ideal
  • Familiarity with rotary steerable systems
  • Familiarity with MS Excel, PowerBI, and other basic data analysis tools
  • Comfortable talking directly with customers

Required
  • Recent MWD experience, specifically electromagnetic (EM) telemetry (within the last 3-5 years).
  • Strong computer literacy (Excel, PowerBI).

Preferred
  • Prior Extreme experience, with XEM/xBolt experience.

Role Necessity and Background Information
Extreme Drilling Sales and Rental supports a fleet of drilling equipment operated by external directional drilling service companies. The Command Center is a primary point of contact for field operators of this equipment in the field. Command provides technical support for issues and escalates problems systematically within the organization. Command also processes and catalogs field data, making it available to the Extreme organization on a continual basis.
The Command Specialist role performs shifts that take responsibility for this 24/7 support role on a rotating schedule alongside others in the organization.
This is a key customer point of contact that must be comfortable discussing problems remotely. Problem solving and communication skills are keys to success.
Work Environment
  • Office-based role in Katy, TX

Shift / Hours
  • Monday-Friday, 8:00 AM - 5:00 PM (contractor).
  • If converting to FTE, schedule is subject to change.

Interview Process
  • Virtual interviews (Microsoft Teams) preferred for the first round
  • Likely two rounds

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