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Global Operations Support Engineer Jobs in California

As the Launch Operations Support Engineer, you will deliver on-site launch support and customer representation at Vandenberg Space Force Base, serving as a key interface between the program office ...

Global Support Engineer

San Diego, CA · On-site

$90K - $110K/yr

The Global Support Engineer is an entry point into the Global Service technical ladder, based at Element San Diego HQ. This role contributes to New Product Introduction (NPI) service readiness ...

Global Operations Specialist Help our customers improve their global supply chains The Opportunity ... Now more than ever, customers need our support to survive and win in 2025. Their success is our ...

Global Operations Specialist Help our customers improve their global supply chains The Opportunity ... Now more than ever, customers need our support to survive and win in 2025. Their success is our ...

We are proud to have the support of the best investors in the game who believe in our mission ... Global Operations Specialist Help our customers improve their global supply chains The Opportunity:

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Global Operations Support Engineer information

What does a global operations support engineer do?

A Global Operations Support Engineer is responsible for maintaining and improving the technical infrastructure of a company on a global scale. They troubleshoot and resolve system issues, ensure the reliability and efficiency of operations, and work closely with cross-functional teams to support business processes around the clock. Their role often involves monitoring systems, implementing solutions to prevent downtime, and providing technical support to both internal teams and external clients. Additionally, they may participate in optimizing workflows, documenting procedures, and contributing to projects that enhance operational performance.

What are the key skills and qualifications needed to thrive as a global operations support engineer?

To thrive as a Global Operations Support Engineer, you need strong problem-solving abilities, technical expertise in IT systems, and typically a degree in computer science or a related field. Familiarity with monitoring tools, ticketing systems, networking protocols, and relevant certifications like ITIL or CompTIA are highly valued. Excellent communication, adaptability, and the ability to work effectively in cross-cultural teams are crucial soft skills for this global role. These skills ensure efficient resolution of technical issues, smooth international operations, and strong collaboration across time zones and regions.

What are the key challenges faced by global operations support engineers when supporting teams across multiple time zones?

Global Operations Support Engineers often encounter challenges related to coordinating and communicating effectively with teams located in different regions. These challenges can include managing overlapping work hours, handling urgent issues that arise outside of standard business times, and ensuring consistent service levels despite geographical and cultural differences. To overcome these challenges, engineers typically rely on clear documentation, robust handover processes, and strong collaboration tools to maintain seamless operations and support.

What cities in California are hiring for Global Operations Support Engineer jobs?

Cities in California with the most Global Operations Support Engineer job openings:

Launch Operations Support Engineer

Lompoc, CA • On-site

Science Applications International Corporation
IT Services • 10K+ employees

$160K - $200K/yr

Other

Posted 6 days ago


SAIC rating

7.7

Company rating: 7.7 out of 10

Based on 82 frontline employees who took The Breakroom Quiz


Job description

Launch Operations Support Engineer

SAIC is seeking a Launch Operations Support Engineer at Vandenberg Space Force Base CA to provide onsite systems engineering and technical advisory (SETA) services in support of an SAIC Prime Program at the National Reconnaissance Office (NRO).

As the Launch Operations Support Engineer, you will deliver on-site launch support and customer representation at Vandenberg Space Force Base, serving as a key interface between the program office, launch provider, and NROV. You will also support mission execution by coordinating launch campaign activities, maintaining situational awareness of payload and launch processing, and ensuring stakeholders remain informed throughout pre-launch operations. You will also support high-tempo launch activities by facilitating communication, tracking milestones, and helping resolve issues that could affect mission success.

This rewarding and mission focused position will afford a positive impact on our nation’s capabilities, through work with an incredibly strong team focused on mission success. This position requires an active Top Secret/SCI clearance with Polygraph. If you have passion for the mission, are excited about next-generation space, and love working with a great team, apply today.

Job Responsibilities to include:

  • Serve as the on-site customer representative at Vandenberg Space Force Base for launch campaign activities.
  • Coordinate with launch providers, mission partners, and government stakeholders to support payload and launch processing through launch execution.
  • Maintain awareness of launch campaign schedules, milestones, risks, and dependencies, and communicate impacts to relevant stakeholders.
  • Provide timely launch status updates, summaries, and notifications to the program office and customer leadership.
  • Support preparation for launch events, readiness activities, and milestone reviews.
  • Track action items, issues, and decisions related to launch support activities and elevate concerns as needed.
  • Facilitate communication across mission partners to help ensure alignment and successful execution in a high-frequency launch environment.
  • Assist with development of briefing materials, reports, and leadership-facing communications related to launch operations.

Qualifications

Required Education and Experience:

  • Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience; PhD or JD and four (4) years or more experience.
  • Current and Active Top Secret/SCI clearance with Poly
  • Experience with launch base processing and operations.
  • Demonstrated experience supporting satellite launch activities.
  • Strong interpersonal, leadership, team-building, and problem-solving skills with demonstrated effectiveness in a government/contractor environment.
  • Working knowledge of the NRO organization, major acquisition processes, and satellite systems.
  • Available to travel domestically up to 25% of the time.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.


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