Global Operations Manager Jobs in Puerto Rico (NOW HIRING)

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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Planning

Job Sub Function:

Production Planning & Scheduling

Job Category:

Professional

All Job Posting Locations:

California (Any City), Florida (Any City), Guaynabo, Puerto Rico, United States of America, New Jersey (Any City), Pennsylvania (Any City), Raritan, New Jersey, United States of America, Texas (Any City)

Job Description:

The Manager Deliver Operations Planning is accountable for leading and governing Deliver operations planning execution across a multiregion network of distribution centers and transportation partners. The position can be located at one of our U.S. J&J sites located within NJ, PA, CA, FL, TX, or Guaynabo Puerto Rico, or internationally in Markham Canada, or Sao Paulo, Brazil.

This role ensures consistent application of established Deliver planning standards, effective integration into Integrated Business Planning (IBP), and strong operational performance across service, cost, cash, and resilience outcomes. The Director enables enterprise decisionmaking through planning insight, scenario execution, and crossfunctional alignment.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

US - Requisition Number: R-084943

Sao Paulo, Brazil - Requisition Number: R-085183

Markham, Canada Requisition Number: R-085725

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Key Responsibilities

Deliver Operations Planning Execution

• Lead global execution of Deliver Operations Planning activities within established planning frameworks and standards.
• Ensure regional planning teams operate consistently and effectively within agreed planning guardrails.
• Monitor planning performance and drive corrective actions where gaps exist.

Supply, Capacity Planning

• Lead Deliver supply and capacity planning across owned and 3PL distribution centers and transportation partners.
• Ensure accurate and timely visibility of capacity constraints, risks, and tradeoffs across the Deliver network.
• Support regional Deliver teams in executing capacity and labor plans aligned to business priorities.

Integrated Business Planning (IBP) Enablement

• Own Deliver Operations Planning inputs, analysis, and recommendations into IBP processes, including Supply Review and Management Business Review.
• Execute Deliver planning scenarios and tradeoff analyses to support enterprise decisionmaking.
• Represent Deliver planning outcomes in IBP forums and leadership discussions.

Scenario Planning & Decision Frameworks

• Execute approved scenario planning related to allocation, mode mix, network risks, and launches.
• Provide clear insights on operational and financial implications of Deliver planning scenarios.
• Support leadership decisions through factbased planning analysis and recommendations.

Planning Governance, Standards & Playbooks

• Ensure compliance with global Deliver planning standards, controls, and governance expectations.
• Monitor planning effectiveness through KPIs, indicators, and maturity assessments.
• Escalate risks, gaps, and exceptions in line with governance and decision forums.

Risk & Resilience Planning

• Proactively identify Deliver operational risks and vulnerabilities through planning execution.
• Support mitigation actions and contingency planning
• Enable resilient planning outcomes through disciplined execution and monitoring.

Leadership & Collaboration

• Lead, coach, and develop Deliver Operations Planning teams and key planning contributors.
• Partner closely with Regional Deliver Operations, E2E Planning, Manufacturing, Procurement, Logistics, and Finance.
• Influence stakeholders through clear communication of planning insights, risks, and tradeoffs.

Scope & Accountability

• Owns:
  • Execution of Deliver Operations Planning activities
  • Deliver supply, and capacity planning outcomes
  • Deliver planning inputs and recommendations into IBP
• Does Not Own:
  • Design of enterprise planning processes or policies
  • Daytoday operational execution in distribution or transportation
  • Enterprise IBP governance

Qualifications

Required:

• Bachelor's degree required; advanced degree preferred
• Extensive experience in supply chain planning, operations planning, or deliver/network planning within a global environment
• Demonstrated leadership in Planning and IBP integration
• Proven ability to lead teams and influence crossfunctional stakeholders in a matrix organization

Preferred:

• Experience operating within complex, multiregion distribution and logistics networks
• Strong analytical, scenario planning, and decisionframework development skills
• Ability to translate strategy into standardized, executable planning processes

Qualifications

Education:

A minimum of a Bachelor's or equivalent University Degree is required, Masters or advanced degree preferred.

Experience and Skills:

Required:

• Minimum of 6-8 years overall business experience is required, preferably focused on Planning/Deliver/Strategy and management of large programs.
• Proven success working in a complex, highly matrixed, global organization with constantly evolving priorities and tight timelines.
• Validated ownership of IBP process and linkage to P&L/working capital
• Demonstrated impact in increasingly complex leadership roles, including roles requiring orchestration and leadership by influence; E2E mentality and collaboration.
• Strong understanding of core Order Fulfillment processes (Customer Service, Warehousing and Transportation)
• Outstanding verbal and written communication skills

Preferred:

• Minimum of 5 years managerial experience representing Supply Chain or a function in Leadership Teams.
• Strong planning and systems understanding with demonstrated track record of execution.
• Shown Critical thinking, learning agility and intellectual curiosity.
• Leadership Imperatives: Connect, Shape, Grow

Other:

• This position requires up to 10-15% domestic and international travel.

Desirable:

• APICS/CSCP/CLTD/CPIM and/or Lean Six Sigma; degree in Supply Chain/Operations/Engineering
• Supply chain experience in medical device or pharmaceutical industry.
• Deep understanding of financial processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits