NOC Technician I
Boise, ID · Hybrid
$18/hr
Back then, we took engineering, routing, and customer support to the next level. Today, our ... The Network Operations Center at CIS is the global standard in NOC Services, delivering unmatched ...
Boise, ID · Hybrid
$18/hr
Back then, we took engineering, routing, and customer support to the next level. Today, our ... The Network Operations Center at CIS is the global standard in NOC Services, delivering unmatched ...
Boise, ID · Hybrid
$18/hr
Back then, we took engineering, routing, and customer support to the next level. Today, our ... The Network Operations Center at CIS is the global standard in NOC Services, delivering unmatched ...
Chula Vista, CA · On-site
$60.50 - $77.50/hr
... Engineering and Real-Time Operations ... If you are a seasoned technical leader ready to sustain global connectivity and mentor a world ...
Quick apply
Chula Vista, CA · On-site
$60.50 - $77.50/hr
... Engineering and Real-Time Operations ... If you are a seasoned technical leader ready to sustain global connectivity and mentor a world ...
Saint Louis, MO · On-site
Company Description Business Integra (BI) is an award-winning global provider of information ... engineering across all major technologies. Our solutions and services help build enduring ...
Saint Louis, MO · On-site
Company Description Business Integra (BI) is an award-winning global provider of information ... engineering across all major technologies. Our solutions and services help build enduring ...
Strongsville, OH · On-site
About Acuative Acuative is a global IT solutions provider committed to delivering top-tier managed ... engineering. * Incident Management: Own critical incidents from detection through resolution ...
Quick apply
Strongsville, OH · On-site
About Acuative Acuative is a global IT solutions provider committed to delivering top-tier managed ... engineering. * Incident Management: Own critical incidents from detection through resolution ...
Newark, NJ · On-site
You will proactively monitor and resolve all production alerts within IDT's 24x7x365 Global Network Operations team. NOC Support Engineers monitor large networks and servers to detect hardware ...
Newark, NJ · On-site
You will proactively monitor and resolve all production alerts within IDT's 24x7x365 Global Network Operations team. NOC Support Engineers monitor large networks and servers to detect hardware ...
Our Network Operations Center (NOC) team provides 24×7 global DoD information network (DoDIN ... Other key services provided include operational engineering, service activations, performance ...
Our Network Operations Center (NOC) team provides 24×7 global DoD information network (DoDIN ... Other key services provided include operational engineering, service activations, performance ...
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Mesa, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Mesa, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Quick apply
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Raleigh, NC · On-site
We're the global communications software company and Tier 1 network operator with global reach. The ... Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent ...
Hampton, VA · On-site
$69K - $125K/yr
Escalate high-severity incidents to Tier 2/3 engineering teams or Incident Responders and write ... Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of ...
Hampton, VA · On-site
$69K - $125K/yr
Escalate high-severity incidents to Tier 2/3 engineering teams or Incident Responders and write ... Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of ...
Chicago, IL · On-site
$87K - $117K/yr
The role partners closely with Global Network Engineering, Product, Deployment, Security, and ... Own the global NOC and a follow-the-sun, on-call support model, driven by observability and AIOps ...
Chicago, IL · On-site
$87K - $117K/yr
The role partners closely with Global Network Engineering, Product, Deployment, Security, and ... Own the global NOC and a follow-the-sun, on-call support model, driven by observability and AIOps ...
Arizona City, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Arizona City, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Layton, UT · On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global ... GSMO Leidos is a Fortune 500 ® information technology, engineering, and science solutions and ...
Layton, UT · On-site
This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Global ... GSMO Leidos is a Fortune 500 ® information technology, engineering, and science solutions and ...
Mesa, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Mesa, AZ · On-site
$65K - $72K/yr
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network ... engineering or operations * 2 years of experience providing network support in one or more of the ...
Chicago, IL · On-site
$87K - $117K/yr
The role partners closely with Global Network Engineering, Product, Deployment, Security, and ... Own the global NOC and a follow-the-sun, on-call support model, driven by observability and AIOps ...
Chicago, IL · On-site
$87K - $117K/yr
The role partners closely with Global Network Engineering, Product, Deployment, Security, and ... Own the global NOC and a follow-the-sun, on-call support model, driven by observability and AIOps ...
... global enterprise network supporting a leading autonomous-mobility client's IT operations ... You are the technical engine behind the NOC: triaging alerts in Data Dog and other monitoring ...
... global enterprise network supporting a leading autonomous-mobility client's IT operations ... You are the technical engine behind the NOC: triaging alerts in Data Dog and other monitoring ...
Lanham, MD · On-site
$15 - $19.75/hr
AST SpaceMobile is building the first and only global cellular broadband network in space to ... Coordinate closely with Nokia Managed Services NOC Engineers and AST NOC Telco Engineers for ...
Lanham, MD · On-site
$15 - $19.75/hr
AST SpaceMobile is building the first and only global cellular broadband network in space to ... Coordinate closely with Nokia Managed Services NOC Engineers and AST NOC Telco Engineers for ...
Be Seen First
Allen, TX · On-site
$25 - $27/hr
Coordinate with field technicians and engineers * Maintain records of outages and quality control ... SGS has been awarded and acknowledged by leading MSP's (i.e., KellyOCG, TAPFIN, Guidant Global, etc ...
Quick apply
Be Seen First
Allen, TX · On-site
$25 - $27/hr
Coordinate with field technicians and engineers * Maintain records of outages and quality control ... SGS has been awarded and acknowledged by leading MSP's (i.e., KellyOCG, TAPFIN, Guidant Global, etc ...
$14.66 - $19.23
0% of jobs
$19.23 - $23.80
11% of jobs
$23.80 - $28.37
14% of jobs
$28.59 is the 25th percentile. Wages below this are outliers.
$28.37 - $32.93
16% of jobs
The median wage is $36.27 / hr.
$32.93 - $37.50
14% of jobs
$37.50 - $42.07
13% of jobs
$42.07 - $46.63
8% of jobs
$46.82 is the 75th percentile. Wages above this are outliers.
$46.63 - $51.20
6% of jobs
$51.20 - $55.77
7% of jobs
$55.77 - $60.34
7% of jobs
$60.34 - $64.90
4% of jobs
$14
$39
$64
States with the most job openings for Global Noc Engineer jobs include:
For Global Noc Engineer jobs, the most frequently searched job titles are:
Boise, ID • Hybrid
$18/hr
Other
Re-posted 8 days ago
NOC Technician 1
About CIS:
Founded in 2008, CIS has evolved to meet the needs of their customers and emerging technologies. Back then, we took engineering, routing, and customer support to the next level. Today, our evolution led us to offer a holistic solution set, built around the most critical aspects of managing your IT network, delivering flexibility, capability, and agility.
Our core values are things we work and live by, to provide our customers with the best possible service. At CIS, we are committed, believe in our people, think ahead, and are diligent.
Committed to our customers, excellence, transparency, and to delivering outstanding value and outcomes with every engagement.
Believe in our people…the human resources behind the technology and processes we’ve built are our most valuable asset.
Think ahead about how technology will change, and how enterprises will use it. We are proactive in anticipating problems and challenges, communicating, and remediating.
Diligent about details, processes, and quality. We pay attention to the small stuff so our customers can stay focused on the big stuff without worrying.
Are you looking for a great work environment with an opportunity to grow and find a career. If you're interested in pursuing a career in the technology field but don't know how to get a foot in the door, this may be what you're looking for.
How Will You Contribute to the Company?
The Network Operations Center at CIS is the global standard in NOC Services, delivering unmatched reliability and excellence in everything we do. As a member of our NOC, you will experience a fun and collaborative environment, continuing education, and recurring team building activities. We aspire to maintain our industry leadership in technical support and customer satisfaction.
What Will You Do?
NOC Technician’s will interact with customers during network outages and/or service degradation. This position requires daily customer interaction via calls, emails, and our ticketing system. You will also provide basic technical troubleshooting and recommend resolutions to the customer when possible. Our NOC Technicians must have excellent communication, interpersonal, organizational, and presentation skills. As well as being self-motivated and detail oriented.
Responsibilities
Respond promptly to customer inquiries via phone, email, and digital tickets
Create & maintain case management records using a CRM
Provide front line support to customers and partners
Recommend enhancements to company products and services that would improve the serviceability and operation of our offerings
Regularly provide feedback on the soundness and effectiveness of the department’s policies and procedure
Maintain a high standard of customer satisfaction
Qualifications:
Minimum Qualifications:
One (1) year of customer service experience
High School diploma, general education degree, or equivalent
Problem analysis and problem-solving (critical thinking)
Open to work any shift:
Weekday
Night Shift (Afterhours)
Hybrid – Partial weekend and weekday
Ability to work in a hybrid environment (working at home and at an office)
2-3 days in the office
Knowledge of customer service principles and practices
General knowledge of relevant computer applications
Ability to type at least 30 WPM
Knowledge and/or experience of administrative procedures
Knowledge of Microsoft Office including Word, Excel, PowerPoint
Bonus Qualifications:
Knowledge and experience in Networking (TCP/IP, DNS, DHCP, etc.)